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Research Bites. Anita MacDonald. Home Delivery of Dietary Products in PKU and other IMD. Have you ever been given the wrong protein substitute?. Prescriptions. Prescriptions. Have you ever been given the wrong protein substitute?
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Research Bites Anita MacDonald
Home Delivery of Dietary Products in PKU and other IMD
Have you ever been given the wrong protein substitute? Prescriptions Prescriptions
Have you ever been given the wrong protein substitute? • Have you ever had to wait for more than 7 days to receive your protein substitute? Prescriptions Prescriptions
Have you ever been given the wrong protein substitute? • Have you ever had to wait for more than 7 days to receive your protein substitute? • Do you ever struggle receiving the right amount from your GP? Prescriptions Prescriptions
Have you ever been given the wrong protein substitute? • Have you ever had to wait for more than 7 days to receive your protein substitute? • Do you ever struggle receiving the right amount from your GP? • Do you have to collect your protein substitute from your chemist? Prescriptions Prescriptions
Have you ever been given the wrong protein substitute? • Have you ever had to wait for more than 7 days to receive your protein substitute? • Do you ever struggle receiving the right amount from your GP? • Do you have to collect your protein substitute from your chemist • Do you ever worry about obtaining your protein substitute? Prescriptions Prescriptions
Have you ever been given the wrong protein substitute? • Have you ever had to wait for more than 7 days to receive your protein substitute? • Do you ever struggle receiving the right amount from your GP? • Do you have to collect your protein substitute from your chemist • Do you ever worry about obtaining your protein substitute? Prescriptions Prescriptions
Home delivery service - organise prescriptions - dispense special feeds - home deliver
How did we do the study? • duration: 1 year • 2 groups: control home delivery n=32 n=30
Home delivery service • essential dietary products • specialist training given to home-delivery team • monthly stock levels agreed • organised GP prescriptions • monthly phone checks with patients/parents
Home delivery service • products picked by trained warehouse team • dispensed by pharmacist • delivered to patients/parents home at standard times monthly
What did we compare? • mistakes • delays in receiving products • metabolic control • user satisfaction
Safety 15 p<0.05 p<0.05 12 number of problems 1 1
Delayed receipt of products p<0.05 home delivery control number of problems
Delayed receipt of products • control: 31% waited 1-2 weeks for protein substitutes • problems: - low stock levels - lost prescriptions - lack of product supply - repeated errors
User satisfaction 100 100 97 72 63 53 %
pleased with service… made life easier saves time and never run out of products stress free service. Don’t know what we would do without it now…… chemist is a nightmare -home delivery is a far better option
Conclusions Home delivery service of protein substitutes: • safer than conventional system • reliable • possibly associated with better metabolic control • popular