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Keys to Successful Public Hearings

Keys to Successful Public Hearings. Linda Hagthrop Public Information Officer County of Orange Integrated Waste Management Department Janice V. Goss, Director. Background. Over 12 years at IWMD Regulatory Compliance, Landfill Management Strategic Planning, Public Information

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Keys to Successful Public Hearings

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  1. Keys to Successful Public Hearings Linda Hagthrop Public Information Officer County of Orange Integrated Waste Management Department Janice V. Goss, Director

  2. Background • Over 12 years at IWMD • Regulatory Compliance, Landfill Management Strategic Planning, Public Information • Long-range planning • Landfill expansions recommended • Conducted 140 public meetings • 21 in host city

  3. Keys to Success • Know your site, permit and audience • Identify key issues • Identify needs and resources • Be prepared: • Advance planning is the KEY

  4. Preparation • Presentation preparation • When & where • Who • Presenter(s) • Support staff • Dealing with the press

  5. Preparation • Amenities • Communication techniques • Mailing lists / Question cards • Frequently Asked Questions • Public notice

  6. Preparation Frequently Asked Questions (FAQ) • Develop questions • Public & in-house distribution • Formulate position & response • Involve Public Information Officer (PIO) • Discuss with facility staff

  7. Description & Purpose What When Project Location Map Where Contact Mailing Address

  8. Presentation • Method of delivery • Equipment • Handouts • Content Look for it on the web!

  9. Presentation Tips • Describe LEA’s role & responsibilities • Provide a copy of existing permit • Keep focus on the meeting’s purpose • Compliance with regulations • Permit #13 Findings • Permit #17 LEA Conditions • Don’t let CEQA derail the meeting!

  10. Equipment & Supplies Checklist • Presentation equipment • A/V • Other equipment • Displays & exhibits • Signs & sign-in • Handouts

  11. Equipment & Supplies Checklist • Food, beverage & set-up • Supplies • Presenter • Office • Cleaning

  12. Equipment & Supplies Checklist Meeting info Look for it on the web! Equipment & Supplies Responsible party

  13. For more information Linda Hagthrop Public Information Officer Linda.Hagthrop@iwmd.ocgov.com (714) 834-4176 www.OCLandfills.com Future of Solid Waste – Frequently Asked Questions

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