New York State DOH Health Home Care Management Reporting Tool (HH-CMART)

1. New York State DOH Health Home Care Management Reporting Tool (HH-CMART) Support Calls – Session #10 April 24, 2013

2. AGENDA • Assessments Reporting: FACT-GP/HH Functional • Health Home Billing Webinar, Today @1pm • Questions and Answer Session • Feedback, Help, and Ongoing Support

3. Questions? • Please submit your questions in writing to the webinar • If you would like to ask your questions, raise your hand (making sure you have entered your audio pin code) and we will unmute the call one at a time • We are working on a Question and Answer document that will be posted on the Health Home website under the HH-CMART section

4. First Report Due – 2012 FACT-GP Assessment & HH Functional Questionnaire Data

5. 2012 Submission Data Requirement What to Submit • FACT-GP Assessment / HH Functional Questionnaire data from calendar year 2012 is due Monday, May 13, 2013 • This first report will require only 2012 data collected for the FACT-GP Assessment / Health Home Functional Questionnaire for current members active in 2012 or for those that are now ‘case closed’ but were active in 2012. • After the member completes the FACT-GP Assessment /HH Functional Questionnaire, the answers are scored using the Scoring Guidelines for the FACT- GP /Health Home Assessment and FACT - GP and Health Home Questionnaire Scoring Sheet.

6. 2012 Data-Excel Spreadsheet Template • 2012 data submission includes only elements # 2, 4, 7 and 35-49 of the Technical Specification’s document. • Below is an example of the 2012 partial Excel spreadsheet template showing the required elements for the 2012 FACT-GP Assessment / HH Functional Questionnaire data file due May 13, 2013. How to submit • 2012 data will NOT be entered into or require submission of the HH-CMART database tool. 2012 assessment data & scores will be entered into the above Excel spreadsheet template and submitted by the lead Health Home via the Health Commerce System (HCS) • Health Homes will send file using the HCS Secure File Transfer application to ‘Laura Morris’

7. FACT-GP Assessment /HH Functional Questionnaire Resources • The FACT- GP Assessment and Health Home Functional Questionnaire are on the Health Home website under the Assessments and Quality Metrics HH-CMART menu at this location: • http://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/assessment_quality_measures/index.htm • The FACT- GP and Health Home Questionnaire Scoring Sheet and Scoring Guidelines are located on the same page or at this location: • http://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/assessment_quality_measures/docs/fact-gp_sccoring_sheet_hh_locked_mod.xls

8. Next Health Home Bi Weekly Webinar • *IMPORTANT* • Topic: Health Home Billing Questions and Answers presented by the Department’s Health Home program Data Staff • Date: Wednesday (TODAY), April 24, 2013 • Time: 1:00 PM to 2:30 PM • Sign up information on the What’s New section of the Health Home website at this location: • http://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/

9. Feedback and Help • We encourage your feedback • Case Scenario development • Clarify fields so that the thinking behind how a question is answered in the HH-CMART is the same across the board • Email the Health Home Team at HH2011@health.state.ny.us with the Subject : HH-CMART Or Call the Health Home provider line – 518.473.5569 • Health Home website, Assessment and Quality Metrics menu, Process Measures section: http://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/assessment_quality_measures/process_measures.htm

10. Questions & Answer Session

11. Ongoing support • Weekly call every Wednesday from 10 a.m. to 11 a.m. • The next call for May 1, 2013 will be announced via email and information will be posted on the HH Website under “What’s New” menu • Slides from all webinars can be accessed by visiting the Health Home website at: http://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/meetings_webinars.htm