HP Institute

1. HP Institute Operational simplification and new partner requirements & benefits

2. HP Institute program simplification & requirements Discussion topics • HP Institute value proposition • HP Institute feedback and priorities • New Certiport partner requirements and benefits • Roadmap for operational simplification • Onboarding best practices

3. New skills required by Business & IT pros 21st century skills require both business context and practical tech experience

4. HP Institute offerings Based on industry standards, powered by HP Business career path IT career path IT Architect • IT For Business • IT acumen for business leaders • Driving business outcomes through technology • Owned IT • Outsourcing • Cloud services • Converged Infrastructure • Cloud • Cloud essentials • Choosing between onsite, hosted, and cloud services • Cross-technology virtualization • Cross-technology integration • Business acumen for IT leaders HP ATA Certification • Connected devices • Designing and deploying multidevicesolutions (PC, laptop, mobile device, and virtual clients) • Client security, management • Consuming hosted , cloud applications • Networks • Designing and deploying wired and wireless networking solutions • Virtual networking • Network security and management • Servers & storage • Designing and deploying server and storage solutions • Optimizing applications • Security and management

5. Remote Lab Datasheets Available NOW HP Institute practical experience is KEY Two options to provide practical experience for tech students • Classroom vs individual experience • 21st century skills • Remote Lab • Not simulation/virtual = better educational outcomes • Student access to $500k REAL cutting edge equipment • NO Capital investment • Onsite Lab • 60-70% discount on server and network equipment used in the classroom

6. HP Institute value to Certiport partner • Higher value product • High price point with strong margin • Diversification • Aligns with where the market is going • Massive opportunity with IT for Business • Architecture skills are the “sweet spot” within technical certifications • Employability value proposition • Brand extension into higher “semi-pro” product segment • Brings connections to employers (HP resellers/customers) • High value to government agencies • Stepping stone to Pearson VUE integration • Learning to sell HP ATA is the key to being able to sell the new pro portfolio

7. Feedback on HP Institute Feedback from Customers and Certiport Sales • What is working? • “I wish our other partners were like HP!” Great support from HP in region. • “Content is great!” High interest in the product. Strong pipeline! • “ATA-IT for Business is timely and meets a real need!” Fantastic feedback from educators & employers! • “30/90 preview enhancement is helpful.” This will help in evaluations and closing deals. • What is NOT working? • “Remote Lab pricing is inflexible.” Need marketing piece, lab as part of 30/90, localization. • “Program is operationally complex.” 6 systems with discrete logins. • “Customers are waiting until we have a full solution.” Cloud content not available. • “Need employability story.” Engagement from HP partners will help close deals. • “Big opportunity with commercial training centers.” HP Institute is restricted ATA to academic markets.

8. HP Institute FY13 Priorities Joint HP & Certiport Priorities • Complete product portfolio  • Operational streamline • New pricing and commercial offering • Employability connections and case studies • Certiport partner readiness

9. Certiport partners who carry HP Institute New requirements and benefits All Certiport partners rated: • Named HP program manager per company • “Support engineer” skillset helps customers onboard • Must have LPC access AND complete onboarding training • Sales staff complete Certiport/HP Sales training • Benefit: Access to HP BDM • Monthly pipeline reporting • Benefit: Reporting partners get preference for HP leads • Benefit: First partner to list customer gets “deal registration” (customer has ultimate choice) • Marketing: HP brand compliance / Only HP approved graphics • Benefit: Free access to HP asset library • Benefit: Certiport already created many approved deliverables

10. HP Institute systems and tools Today, many systems require unique login IDs and passwords • Train & Certify – Learning content repository (HP learner ID) • My ExpertOne – Profile, certification and training history, community, benefits access (HP Learner ID) • Learning Partner Connection (LPC)– Educator professional development and delivery readiness • HP Press – eBook registration, download and licencing • HP Remote Labs – Remote Lab scheduling system, remote lab access • Certiport Testing Portal – Access practice tests and certification exams

11. HP Institute educator experience Goal by end of H1 FY14 HP Learning Partner Connection One Site/Page One Registration My ExpertOne Educator Page Educator Registration Page @ LPC One HP Login to My ExpertOne HP Press ebook registration Single Sign On Receive HP Learner ID HP Remote Lab Scheduler One Login ID

12. HP Institute student experience Goal by end of H1 FY14 HP Train & Certify One Site/Page One Registration My ExpertOne Student Page Student Registration Page @ My ExpertOne One HP Login to My ExpertOne HP Press ebook download Single Sign On Receive HP Learner ID HP Remote Lab Access One Login ID

13. HP Institute operational simplification roadmap Certiport Testing My ExpertOne Learner ID Registration Learner ID Same Day HP Press Remote Labs LPC No LPC Authenti-cation My ExpertOne Educator Page LMS solution My ExpertOne Student Page ?

14. Onboarding best practices: HP Remote Lab • Please schedule 1 month in advance to occur 1-2 weeks before lab 1 • Fulfillment team provides instructions and next steps • All TTT videos located on the LPC • Instructions provided by the HP ATA Fulfillment team Watch video “Preparing to run your 1st session” • Each student receives an email with URL

15. Onboarding best practices: HP LPC • LPC purpose and benefits • Portal to house/support HP Certified Educator (HPCE) program resources • Partners are required to register • Become familiar with the documents available and how to access/download • Your knowledge of the LPC will assist you in the sales process • What it’s NOT intended for • Instructors from Academic Center who have NOT purchased any product • Only on very special circumstances will an Academic Center be approve for access to the LPC (email HPATA@certiport.com for your special requests) • The Instructors to become HPCE certified during the EVALUATION process

16. Onboarding best practices 30/90 Evaluation registration • All forms to be submitted by the Partner not the Academic Centers • On-Boarding: Registering on the different systems • Request educators to use the same credential for all systems • Your knowledge of the LPC will assist you in the sales process • CAP Programs Tab • CAP Admin on Certiport.com will soon have a “Program” tab . This will allow you to select the HP Program and all relevant documents will be housed on this site. • Site to be fully live by September 30, 2013 For On-Boarding support or questions, please email HPATA@certiport.com

17. Questions?