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Cut to F.IT

Cut to F.IT. Using IT Governance Standard ISO38500. What kind of Charity are You?. Two Layer Team < Board. Single Layer Board = Team. COOKIE. CUP CAKE. SLICE. SUNDAE. Three Layers Board + CE + Team Team > Board. Multi-Layered Executive Team Departments. ISO 38500.

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Cut to F.IT

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  1. Cut to F.IT Using IT Governance Standard ISO38500

  2. What kind of Charity are You? Two Layer Team < Board Single Layer Board = Team COOKIE CUP CAKE SLICE SUNDAE Three Layers Board + CE + Team Team > Board Multi-Layered Executive Team Departments

  3. ISO 38500

  4. SIX PRINCIPLES

  5. RESPONSIBILITY • Outsource • Recruit tech volunteer to manage suppliers • Don’t abdicate responsibilities • Assign distinct roles - • Technician • Applications • Planning • Compliance • IT responsibility on • exec team • Specify when to use external advisors • CEO must make business cases • Develop Datakeepers

  6. Strategy • Get expert input for strategic plans and project evaluations • Keep risk register Separate long term planning from short term tasks • ICT planning to support strategic plan • Include vision for technology • Consider what your stakeholders expect.

  7. Acquisition • Off-the-shelf • Outsource within policy framework • External review of major projects Use “hosts” service where possible. • No major IT Projects - ONLY business projects that include technology • Independent PM • Policy controlled • Business sponsors for tech projects • Project plan ≠ business case

  8. Performance • Does IT performance impact operational performance? • Measure and review IT performance • Manage IT suppliers • KPIs in place • Use standards and frameworks • Drive technology performance • Optimise asset lifespan

  9. Conformance • Core policies • Privacy • Electronic ID • Data management (includes security) • Back-ups • Plan reaction to compliance changes • Widely used packages mitigate some risks • Understand basic SWOT for Technologies • Compliance reporting • Independent oversight • Regular audit, some external • Consider specialist auditors

  10. Human Behaviour • Make time to train • Avoid patch protection • Work-life balance in policies • Expect technology management capability • Staff tech capability is part of PD

  11. QUESTIONS? Hazel@dalejennings.co.nz Skype: hazeldjay +64 2102 349 095

  12. RESOURCES

  13. Issues matrix

  14. Links • My website www.dalejennings.co.nz has an ever developing DIY toolbox. Ask if you want something added! • “Waltzing with the Elephant” by Australia’s own Mark Toomey is possibly the best in depth guide in plain English. Sample or buy at the Infonomics web site • The NZ Privacy Commissioner has an excellent plain English guide to cloud computing covering many risk areas as well as compliance • IITP Cloud Computing Code has questions to ask suppliers. • Conference Offer – sign up for our newsletter and get a free “coffee consultation” about your challenges. • LinkedIn groups: several address technology issues and include governance or discuss governance and include IT. My profile links to several. • If in doubt - Google your question and watch the videos!

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