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Dyffryn Nantlle Gwynedd, North Wales targeting success. Dyffryn Nantlle Gwynedd, North Wales The first “here to HELP” scheme in the UK to target private sector properties Adrian Roberts, Gwynedd Council Anita Jones, British Gas Gerry Baker, Gwynedd Council.
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Dyffryn NantlleGwynedd, North Walestargeting success National Home Energy Conference 2005
Dyffryn NantlleGwynedd, North WalesThe first “here to HELP” scheme in the UK to target private sector propertiesAdrian Roberts, Gwynedd CouncilAnita Jones, British GasGerry Baker, Gwynedd Council National Home Energy Conference 2005
Adrian RobertsPerformance Management Officer Gwynedd Counciltargeting success -the HECA Officer viewpointBackground and partnership working National Home Energy Conference 2005
Background to energy efficiency in Gwynedd • The Home Energy Conservation Act (HECA) came into force in Wales in 1997, placing an obligation on each Local Authority to achieve a 30% reduction in domestic energy use by 2007. • By April 2004, Gwynedd had achieved a saving of 5.02%, which was relatively consistent with the Welsh average. • WAG have since reduced the target to 12% by April 2007, therefore Gwynedd will need to achieve another 7% saving over the next 3 years. National Home Energy Conference 2005
Fuel Poverty • What is it ? • Any household which has to spend more than 10% of their income on heating their home to a satisfactory level, is deemed to be in Fuel Poverty. • People who suffer from Fuel Poverty often have to face the dilemma of deciding which is most important – keeping warm or eating healthily ? • A recent study suggests that as much as 38.6% (22,554) of Gwynedd households suffer from Fuel Poverty. • Utility companies recently raised both gas and electricity prices. It is anticipated that 640,605 British households will be drawn into Fuel Poverty as a result. National Home Energy Conference 2005
Fuel Poverty – The Dangers • According to the Acheson Report 1998 “Independent Inquiry into Inequalities in Health”, cold and damp homes, which are not sufficiently heated, can lead to illness and premature death amongst the more vulnerable persons in society. • The increase in Winter mortality rates over that of the rest of the year is much higher in Britain than in colder countries such as Norway or Sweden. • Curwen & Devis (1988), suggest that for every 1ºC that the Winter temperature drops below the average, there could be an increase of 8,000 excess Winter deaths. National Home Energy Conference 2005
An Energy Efficiency Mascot for Gwynedd National Home Energy Conference 2005
Housing, Health & Education – the Energy Efficiency Link Conference - Llanberis, Gwynedd 2003 AIMS • To look at cross-departmental and cross-sector partnership working. • To look at ways of encouraging the public to take advantage of the grants which are available. • To look at ways of ensuring that children grow up with energy efficient principles. • To look at ways of reducing Fuel Poverty cases in Gwynedd, and ensuring that everyone lives in warm, dry and energy efficient homes. National Home Energy Conference 2005
How Energy Efficiency can affect Housing, Health & Education This can affect the level of their qualifications. This could also lead to difficulties in gaining employment, which would then limit their options in terms of the type of property they could afford. Cold & damp homes can lead to health problems, placing a strain on budgets and resources Health problems can lead to children missing school, and consequently, their education suffers. National Home Energy Conference 2005
Partnerships Bus Advertising Campaign resulting in 178 HEES enquiries CFL Mass Distribution – 56,000 bulbs distributed in Gwynedd North Wales EEAC provide E.E. training to various Council Departments and external agencies. Gwynedd & Anglesey Green Schools programme has benefited from NWEEAC training and the British Gas Think Energy programme promotion Discussions are ongoing with Gwynedd Local Health Board in order to work together on an Energy Efficiency Promotional Campaign. National Home Energy Conference 2005
Dyffryn Nantlle “Here to HELP” Pilot Scheme • Partnership with British Gas • Initially targeting 5 communities in the Nantlle Valley for energy efficiency improvements and more ! • The first scheme of its kind in the UK to target private sector properties ! National Home Energy Conference 2005
Anita JonesBusiness Development ManagerBritish Gastargeting success –the utility companyEEC viewpoint
The Energy Efficiency Commitment 2005-2008 (EEC2) follows on from the EEC1 2002-2005. British Gas has the most customers and therefore the largest target, so will spend around £500 million over this 3 year period. 50% has to be delivered to fuel poor households [who receive income related benefits] These targets are set by Defra while Ofgem regulates the compliance of the EEC. British Gas receives an energy saving credit for every energy efficient product we provide ‘here to HELP’ is a scheme that is part the British Gas EEC programme portfolio which helps residents improve their homes by providing them with energy efficient products and services Global warming & Fuel poverty - Together we can achieve your HECA targets and the Welsh Quality Housing Standard (Decent Homes in England) Energy Efficiency Commitment
What is here to HELP? • An initiative aimed at providing residents with the home essentials they need to improve their quality of life, with no obligation • here to HELP aims to address the root causes of household poverty by offering a package of energy efficiency products and essential services to the home, free of charge, to some of Britain's most deprived communities • here to HELP will improve both living conditions for residents and the condition of housing stock
What’s on offer? • Funding from British Gas for energy efficiency insulation installation and other energy efficiency products • Full managing agent, surveying and installation service • Provision of HECA and SAP information • A fund to benefit your local community
What residents could receive Eligible, residents in social and private households could receive: • Free energy efficient products such as loft and cavity wall insulation • Free Quality of Life survey, which could include: • Help in claiming additional government benefits with our Benefits Health Check • Charity Partner referrals for those that need additional support • Free safety and security products • Free tailored advice and services from ‘here to HELP’ charity partners for older and disabled people, those with sight difficulties and people with debt problems
here to HELP Charity Partners Offers practical support & advise to anyone with sight problems: • Free products to make life easier, such as talking books and big button telephones • Emotional support over the telephone • Specialist information and advise on eye conditions and improving lighting around the house • Links with local groups • Confidential benefits ‘health check’ to make sure you’re getting all the government benefits available to you The Leading charity working on behalf of older people: • Security through our HandyVan service (where available) – home security equipment, such as door chains, windows locks and smoke detectors fitted by trained HandyVan staff • Peace of mind through SeniorLink – an immediate response service linked to a resident’s phone • Information through SeniorLine – a free confidential telephone service providing advise
here to HELP Charity Partners Focusing on those with cerebral palsy and related disabilities: • Advice, information and support through regional Community Teams • Information about local services and counselling • Assistance in access equipment and practical support National Debtline Free, confidential and independent telephone helpline for people with debt problems: • Specialist advice for dealing with debt problems • Arrange a debt management plan for free • Self help packs
here to HELP Charity Partners Families with children aged 10-18 Young people can access grants and resources to help take a positive role to transform their community Pilot of 100 fridge freezers Eligibility - on benefit, over 60 or with a child under 5 With no existing fridge or freezer
Peggy Through here to HELP, Peggy received support from Help the Aged and RNIB: • From RNIB she received:- • Big button telephone and an automatic needle threader • Large print wall calendar and address book • Special jar openers • As the result of a benefit check conducted by RNIB, Peggy received a staggering £4,200 per year in extra benefits. Money she was entitled to that almost doubled her income. • High security front door locks and a smoke alarm were fitted by the HandyVan service to increase safety and ensure peace of mind at home
How here to HELP works Address List • Quality of Life Survey: • Benefits Health Check • Charity Partner referrals Customer Survey No installs required Install energy efficient measures • Close Report • SAP and HECA ratings • Charity Partner referrals • Community Fund
Delivering Results in Wales • 10 HELP partnerships • Rhondda Cynon Taff, Gwynedd, Monmouthshire,Cardiff • Blaenau Gwent, Hafod, Merthyr • Cardiff Community,G&G,V2C • 23.634 homes involved • 14853 completed, ongoing programmes • 7015 charity partner referrals • 6843 BHC • 2308 total qualifying for additional benefit • £24.55 average weekly increase • 137 Energy Champions
Gerry BakerPrincipal Officer (Private Sector Housing)Gwynedd Counciltargeting success –Community Strategy viewpoint 1Why Dyffryn Nantlle ?Why “here to HELP” ? National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the pilot__________________________________________________________Q. What do British Gas do when they’ve “plucked the low hanging fruit” of the public sector ?A. Target the private sector(over 80% of the stock in Gwynedd - with lower average SAP ratings and much greater potential for energy gains)When in doubt – call up a pilot ! National Home Energy Conference 2005
Why Dyffryn Nantlle ?Gwynedd, North Wales______________________________________One of five Objective 1 former slate quarrying areas not previously targeted as a Renewal AreaSignificant deprivation in housing and health domains (in the Welsh Index of Multiple Deprivation) National Home Energy Conference 2005
Why Dyffryn Nantlle ?Gwynedd, North WalesTHE WELSH CHICAGO ? – “WINDY CITY”High exposure to prevailing South West wind-driven rain – funnelled into the SW facing valley mouthNearby RAF Valley reports the highest driving rain index in the UK from the South and South West (source : Building Research Establishment) National Home Energy Conference 2005
Why Dyffryn Nantlle ?Gwynedd, North WalesON THE WELSH “SAN ANDREAS’ FAULT” ?In an area of structural risk – close to the epicentre of the UK’s biggest ever earthquake on land“The largest UK earthquake with epicentre on land is in fact the 1964 Llŷn Peninsular earthquake” (source : British Geological Survey) National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – background__________________________________________________________population of Gwynedd = 117,000 number of households = 59,000 private sector dwellings = 50,000Dyffryn Nantlle – 4 out of 71 wards 2650 householdsHigh incidence of Silicosis & other respiratory problems National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – drivers__________________________________________________________Regulatory Reform Order & Housing Act 2004Audit Commission Inspections (three in two years) – recommendations for improvementsHierarchy of Local StrategiesEnergy Policy Agreement with the Welsh Assembly Government – our “Sword of Damocles” National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – problemsHouse Condition Survey 2003 : estimated coststo make the stock “fit for a day” (basic standard) = £ 51 mto make the stock “fit for the short term” (basic standard + urgent repairs )= £ 131 mto make the stock “fit for 10 years” (medium term standard) = £ 400 mto make the stock “fit for 30 years” (long term standard) = £ 2,000 m National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“attempting the impossible” ?continue with demand–led grants for renovation? – NOcontinue with Disabled Facilities Grants? – YES(mandatory - and making a big hole in the budget)what else will cost little and make a significant contribution to Corporate Strategic Objectives, ….. and meet the four principles of the Private Sector Housing Strategy ? National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible” ?the four principles of the Private Sector Housing Strategy help as many people as possiblehave a positive impact on healthproduce energy savingssecure outside funding National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible”“here to HELP” ticks all the boxes !Consider –match funding from British Gasvalue in kind from charity partnersadditional benefit income directly to householdsinsulation and other measuresimprovements in the health of occupants National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible”“here to HELP” ticks all the boxes !Consider –savings for health and social servicesraised levels of awareness of energy issuesgains in wellbeingreductions in heating costsreductions in fuel poverty National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible”“here to HELP” ticks all the boxes !Consider –reductions in carbon emissionsraising SAP ratingscontribution to WHQS (Decent Homes)benefits for the environmentreduced depletion of the ozone layer National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible”“here to HELP” ticks all the boxes !Consider –positive impact on climate changepositive impact on structural decayvaluable data for service planningpotential for economic developmentand of course… contributing to meeting HECA targets National Home Energy Conference 2005
Dyffryn Nantlle, Gwynedd, North Wales – the challenge__________________________________________________________“the art of the possible”Don’t scoff ! Consider –Dyffryn Nantlle may be a mere drop in the oceanGwynedd can make a small splashBut together we can really turn the tide ! National Home Energy Conference 2005
Adrian RobertsPerformance Management Officer Gwynedd Counciltargeting success -results of the DYFFRYN NANTLLE pilot project to date National Home Energy Conference 2005
Access Rate • 1790 properties targeted - phase 1,(plus 860 in phase 2) • Access achieved in 1216 properties • 68% Access Rate National Home Energy Conference 2005
Works ! • 1216 properties accessed • 807 survey results received to date • Awaiting confirmation on 411 properties • To date, 345 (43%) properties have qualified for measures • 448 measures will be installed as a result National Home Energy Conference 2005
Measures ! • 448 measures to date • 80 CWI installations • 108 Hot Water Tank jackets • 159 Loft Insulation (150mm) • 51 Loft Insulation (200mm) • 50 Loft Insulation (250mm) National Home Energy Conference 2005
Charity Referrals – 315 to date 113 General referrals for SeniorLink phone systems and/or SeniorLine Advice Service 107 Referrals to SCOPE for advice, information and support through regional Community Teams 7 Referrals to RNIB for practical support & advice to anyone with sight problems. Also provide free products such as big button telephones. 9 Referrals to Gingerbread, providing advice and support to lone parent families. Can also provide access to personal development courses. 79 Referrals to Help the Aged’s Handy Van service, which provides and installs free home security equipment. National Home Energy Conference 2005
Benefit Health Checks • 163 Benefit Health Checks carried out • 82 (50.3%) of those households eligible for additional or unclaimed benefits. • £21.04 Average weekly increase per eligible household • £1,093.87 Projected annual increase per household • £89,697.92 Projected additional annual income into the Community National Home Energy Conference 2005
Gerry BakerPrincipal Officer (Private Sector Housing)Gwynedd Counciltargeting success –Community Strategy viewpoint 2Initial Holistic AssessmentEnergy Action Areas National Home Energy Conference 2005
Initial Holistic AssessmentAdopts the basic modules of Here to HELPenergy surveybenefits health checkquality of life assessmentcharity referrals National Home Energy Conference 2005
Initial Holistic AssessmentAdds new moduleshealth impact assessmentcommunity safetyfire safetyfitness / risk assessment National Home Energy Conference 2005
Initial Holistic AssessmentAdds new moduleshousing market assessmentskills auditeconomic development assessment National Home Energy Conference 2005