150 likes | 281 Views
Organized by:. THE CIO ROLE ON THE NEW FINANCIAL ENVIRONMENT. Gustavo de Souza Fosse Banco do Brasil Board of Technology. Process Automation Closer to the business Great Evolution of IT Services. Customer relationship Business on Virtual Places Governance. Efficiency
E N D
Organized by: THE CIO ROLE ON THE NEW FINANCIAL ENVIRONMENT Gustavo de Souza Fosse Banco do Brasil Boardof Technology
ProcessAutomation • Closertothe business • GreatEvolutionof IT Services • Customerrelationship • Business on Virtual Places • Governance • Efficiency • DeliveringValue • Regulation • Data Consolidation • Management Support 1980 1990 2000 2010 EVOLUTION OF IT ON THE BANKS
“The entertainment industry and financial are the greatest examples of digital companies”. MIT/CISR (Center of Information Systems Research) EVEN MORE SOPHISTICATED IT USAGE BUSINESS RELIES ENTIRELY ON IT
“The world's 30 largest (by assets) banks continue to fund initiatives in mobile financial services while increasing investment emphasis on online for retail and commercial customers, and physical customer touchpoints to facilitate more self-service capabilities”. Gartner : Top Banks and Their IT Plans and Investments, 2H11 MOBILITY IS INCREASINGLY SIGNIFICANT CUSTOMER CONVENIENCE AND DEMANDS NOT ACCEPT WAIT.
“For the first time since this CEO Study series began in 2004, technology now tops the list of external forces impacting organizations. Above any other external factor — even the economy — CEOs expect technology to drive the most change in their organizations over the next three to five years.”. IBM – Leading Through Connections – Insights from the Global CEO Study – May 2012 IT HAS A ROLE PLAYER IN GROWING BUSINESS
“Banks need to put the user experience at the center of discussions. It is essential to have a good architecture for developing new solutions, in addition to the heavy use of analytical tools and building security mechanisms and that this can be clearly communicated to the user”. NiltonOmura - Ernst & Young Terco, CIAB Day 2012 COMPANIES DIFFER IN CUSTOMER EXPERIENCE IT IS AN ESSENTIAL PART OF THAT EXPERIENCE.
Internet of Things • Lifecycle decrease • Mobility and Convenience • Efficiency • Spreads decrease • Y Generation • Big Data • Quick Emergence of New Technologies • IT Innovation Scenarios and Prospects
Demand for Capital Basel III Spreads Decrease • PRESSURE ON THE EFFICIENCY * Deployment of Strategic Projects Long term Maturation “Changes in economic and regulatory scenery and internal environment of banks...” Efficiency Loss Internal Factors External Factors Growth Trends of Administrative Expenses Foreign Market crisis Shrinking Global Economy
EFFICIENCY* STANDING OPTIMIZATION OF AVAILABLE RESOURCES TO VALUE CREATION FOR EVERYONE WHO HAS RELATIONSHIP WITH THE BANK.
Define THE ROLE OF IT* • Exploit • Build DefineStrategy BuildCapabilities OperateReliability ExploitValue Creation • Operate Ref. Dr. Jeanne Ross – MIT-Sloan-CISR
THE ROLE OF IT* • Exploit • Build • Define Define, Build and Operate - Traditional role - Expense reduction - IT productivity • Operate Ref. Dr. Jeanne Ross – MIT-Sloan-CISR
THE ROLE OF IT* • Exploit • Build • Define Exploit - Greater effect on the operating result- Business Productivity- Require new skills • Operate Ref. Dr. Jeanne Ross – MIT-Sloan-CISR
Ruled by constantly adapting to new realities; • Strategic vision, innovative and transformative; • Understand the business, its keydrivers, and influence or even change the way future of organizations; • Position themselves as businesspartners of their peers and ever deeper the analysis as a way to predictthefuturetechnologicaltrends. THE CIO ROLE*
Shareholder Satisfaction Sustainable Results Contribution to Society RESULTS
Organized by: Gustavo de Souza Fosse +55 61 3104 6001 fosse@bb.com.br