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Technology Update

Technology Update. TSAG Meeting 6/10/04. Old Voicemail System. New Voicemail System installed on May 17 Remaining Issues: Migrating calling trees Some users have still not activated their account If users are experienceing any problems, please report to

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Technology Update

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  1. Technology Update TSAG Meeting 6/10/04

  2. Old Voicemail System • New Voicemail System installed on May 17 • Remaining Issues: • Migrating calling trees • Some users have still not activated their account If users are experienceing any problems, please report to Cat.Carrigan@csun.edu 4879 or the University Helpdesk • Old system will be removed on June 18 • Users must remove any wanted voice mail • Users may access the system via x3100

  3. End of Life: IPX and Appletalk • Original Announcement of Intent: • TSAG Meeting, Nov & Dec 2002 • Proposed Last Date of support: • Friday June 4 2004 (Last day of academic year) • Current Status: • IPX and Appletalk routing is “off” in many areas • ITR/NEO is removing remaining remnants shortly • Exceptions: • Library to support Pay-for-Print infrastructure • Univ. Hall to provide additional time to migrate off both protocols • Do not rely on intrasubnet functionality

  4. Programming Support: PHP, … • ATC requested additional server-side support • Security support: SSL and authentication • Programming support: PHP, CGI, fastCGI, … • Database support: mysql • Campus web server (www.csun.edu) • Supports SSL and LDAP-based authentication (.htaccess) • Provides PHP, CGI, fastCGI via • ITR has provisioned a server, towhee.csun.edu, for long running jobs (e.g., mysql database instances) • Access to these services will be limited. • Support is limited to infrastructure support, programming support will be a end-user or local issue

  5. CSUN1: Interactive Shell Access • General intent: • Phase-out shell access • Current CSUN1 services: • Shell access • Pine access • Home directories (primarily for web publishing) • Uploading and Downloading files • Future services • Shell access will be limited (e.g., to support pine users) • Home Directories via UDrive • File transfers via “SCP” (secure copy) (recall: inbound telnet/ftp being phased out on Oct 15, 2004) • Towhee.csun.edu will replace csun1.csun.edu

  6. UTBI: Anti-Virus Purchase • The University is planning on purchasing a campus-wide anti-virus license • 8,000 on-campus licenses (~$9.44/license, ~$4.50 annual) • 4,000 off-campus faculty/staff licenses (onetime $3.09/license) • 30,000 student licenses ($1.07/license) • Final decision has not be made, but Cabinet has endorsed the proposal • Distribution of software for on-campus computers via TSAG • Your tasks: • Provide a count of the number of desktops in your area: Mac, Windows, and Unix variants • Indicate if you are going to • Run local anti-virus distribution server • Utilize the Enterprise anti-virus distribution server • POC for software: David.Sorkin x6442

  7. Account Cleanup • We have a large number of dormant, unclassified accounts: • Password have expired • E-mail quota limit set to zero • These accounts will be deleted soon • Your tasks: • Review local usage of department and special accounts. • Remind users to double check their account classification via https://www.csun.edu/account

  8. Email Quotas • All e-mail quota’s have been applied based upon affiliation • Recall Notification system: • 90% usage: Advisory message • 100%-120% usage: • Initial Warning Message • Two-weeks later additional Notice • Two-weeks later, quota adjusted to 100% limit • >120% usage: Automatic message and account lock • Possible changes: • Increase frequency of notices • Increase overdraft amount (20%->100%) (Note that some clients report a different quota limit.)

  9. VPN and Security Issues • VPN version being updated on the website • ITR is only supporting the Cisco VPN client • You may use other clients at your own discretion • SNMP strings: • Many network-attack devices have “public” for the public string. Either: • disable SNMP access • set an appropriate public string • Printer Management, e.g., via web interface • You need to set password for these services, otherwise anyone on campus (including students from housing) can reconfigure your printers.

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