school program Segment 1

1. dermalogica partnership school program segment 1 school program Segment 1

4. introduction

5. course goals • To provide you with the highest level of technical and theoretical skills • To help you reach your professional goals in the exciting field of professional skin therapy • To support you throughout the term with an emphasis on excellence in education, using the most current educational resources in the skin care industry

6. course outline • Product knowledge: prescription for home care and professional treatments • Learn the dermalogica skin treatment • Design prescription (customized) skin treatments • Dermalogica Face Mapping®skin analysis procedure • Discuss and perform exfoliation techniques

7. course outline • Learn and practice extraction techniques • Determine different types of serums and masque applications • How to build a clientele and prescriptive retailing

8. The dermalogica skin treatment • The professional environment • The consultation • Face Mapping® skin analysis for prescriptive retail • The techniques and professional product application

9. creating a dermalogica skin care environment • Visually – Sense of sight • Verbally – Spoken word • Kinesthetically – Through touch and feel

10. room set up - preparation First Impressions • Warm and inviting atmosphere • Supplies and equipment in working order and on hand • Cabinets clean and organized • Freshly laundered bedding, towels, and client garments

11. Consultation Cleanse eyes and lips Cleanse 2x Skin analysis Exfoliation Extractions Massage Masque Tone Moisturize/sunscreen core elements of a skin care treatment

12. Consultation Cleanse eyes and lips Cleanse x 2 -steam/electric brushes Skin analysis Exfoliation -steam/electric brushes Desincrustation,galvanic Vacuum suction with steam Extractions High frequency Massage -infra red Concentrate Masque Electric pulverisator High frequency Tone Concentrate Moisturize/sunscreen treatment “options”

13. your professional products • Largest selection of professional products • Used by professional skin therapists only • Formula breakthroughs and maximum strength • Full ingredient listing on packaging • Specialty products and retail products in professional size

14. the consultation card Discovering more about your client

15. conducting the consultation • Complete the card 15 minutes before treatment time • Client signature is critical • The card is essential for the Face Mapping® procedure • Expectations and concerns are addressed

16. the consultation card your health 1. Within the last year, have you been under a dermatologist or other physician’s care? 2. Within the last 9 months, have you undergone any surgery? If yes please specify ___________________________________ 3. Have you had any health problems in the past or present? If yes please specify ___________________________________ 4. List any medications, supplements, vitamins, diuretics, slimming tablets etc. that you take regularly ___________________________________ 5. Do you smoke?

17. the consultation card your health 6. Do you exercise regularly? 7. Do you follow a restricted diet? 8. Do you wear contact lenses? 9. Do you have metal implants or pacemaker? 10.Rate your own level of stress on a scale of 1 to 4 (1 = low stress, 4 = high stress). _________________________________

18. the consultation card your skin 11. Do you have any special skin problems pertaining to your face or body? If yes, please specify __________________ 12. What skin care products are you currently using? face: soap cleanser toner moisturizer masque exfoliator eye products body: soap shower gel scrubs oil body moisturizer depilatory products self tanners

19. the consultation card exfoliation history 13. Have you ever had microdermabrasion, chemical peels or any resurfacing treatments? 14. Do you use Accutane, Retin-A, Renova, Adapalene or any other prescription skin products? 15. Are you currently using any products that contain the following ingredients:  glycolic acid  lactic acid  any exfoliating scrub any hydroxy acid product  vitamin A derivatives (i.e. retinol)

20. the consultation card moisture hydration 16. How much plain water do you consume daily?_____________ 17. How many alcoholic beverages do you consume weekly? ___________________ 18. Do you ever experience these conditions on your skin?  flakiness  tightness  obvious dryness 19. What SPF sunscreen do you use on your face? _____ body? _______ 20. Do you sunbathe or use tanning beds?  yes no

21. the consultation card capillary activity 21. Do you burn easily in moderate sunlight? 22. Do you blush easily when nervous? 23. Do you have a tendency to redness? 24. Do you suffer from sinus problems? oil secretion 25. Do you ever experience oily shine during the day? 26. Do you ever experience skin breakouts?

22. the consultation card nerve activity 27.Do you drink more than 4 caffeinated beverages daily? (coffee, tea, soft drinks) 28. Do you ever experience a burning, itching sensation on your skin? 29. What is your pain threshold?  low  medium  high 30. Have you ever experienced claustrophobia? 31. What type of massage pressure do you prefer  light  medium  firm 32. Have your ever had a reaction to any the following?  cosmetics medicine iodine  pollen  food  animals  hydroxy acids  fragrance  sunscreens other___________________

23. the consultation card female clients only 33. Are you taking oral contraception? 34. Are you pregnant or trying to become pregnant? 35. Are you lactating? male clients only 36. What is your current shaving system? 37. Do you experience irritation from shaving? 38. Do you experience ingrown hairs?

24. the consultation card questions to discuss every visit 39. Are you currently having or due for your menstrual period? 40. Have your started any new medication since your last visit? 41. Have you had any recent dental x-rays? 42. What are your skin care goals?

25. treatment/product record

26. skin analysis

27. let’s look at… skin types vs. skin conditions

28. contra-indications • Herpes Simplex • Impetigo • Infected Acne • Malignant melanoma • Allergic reaction • Cuts/abrasions • Open skin/bruises

29. feedback • What are some of the characteristics of the professional treatment room? • How important is the consultation card to the success of the treatment? • Review pages 166 -170 “the book”

30. understanding the skin treatment segment 2 school program Segment 1

31. preview-the skin treatment • Each step in the treatment is unique and needs to be mastered • We will start out with an overview of each step and continue to expand on them as we progress in the course

32. First Impressions Warm and inviting atmosphere Supplies and equipment in working order and on hand Cabinets clean and organized Freshly laundered bedding, towels, and client garments room set up - preparation

33. consultation • Get to know your client and their concerns about their skin • Ascertain medical background • Review client’s current home regimen • Prescribe effective skin care treatment and home care

34. preparation • Eye and lip cleanse is performed with a mild cleanser for the delicate eye area • 3 small dampened cotton pads to apply and remove product • Rinse with damp sponges or warm steam towel

35. cleanse • Cleanse twice • First, to remove makeup • Second, oils and surface debris • Clean water is used for each cleanse • You may choose to use a different cleanser once you have removed client’s makeup

36. skin analysis • To confirm visual observation – you will use: • Face Mapping ® skin analysis technique • Magnifying Lamp or headset • Wood’s Lamp (if available) • Your touch; feel for congestion, hot spots, texture, oiliness, etc.

37. exfoliation • To remove dead cells and increase cell turnover • You have options – condition of client’s skin determines your choice • Enzymes – all skin conditions • Abrasive scrub – normal/combination • Hydroxy acids – normal, oily, congested, sluggish or underactive skin conditions • Hydroxy acid/vitamin combination – dry, sun damaged, underactive skin conditions

38. extractions • Performed on oily, congested, acne prone skin • Steam – to aid in deep cleansing • Desincrustation – to undo blockages, using galvanic current on – negative pole • Vacuum suction, galvanic and high frequency – to soften and prepare skin for extraction procedure

39. massage • The massage technique used is based on client’s skin condition and needs • Standard massage using effleurage, petrissage, tapotement and friction • Dermalogica pressure point massage

40. concentrates • Concentrates, complexes and serums contain ingredients to treat underlying skin conditions such as: • Oily/acne-algae, zinc • Dehydrated-glycolipids, hyaluronic acid • Aging skin/pigmentation- licorice, green tea, vitamin C • Sensitized skin-fumatory extract, lemon extract, coneflower • Applied under the masque and before moisturizer • Iontophoresis – on the + positive pole to aid in penetration • Pulverized into the skin – Dr. Lucas

41. masque • To calm, hydrate, nourish and treat superficial dehydration • Setting – clay base • Non-setting – cream or gel • Specialty – paraffin wax, colloidal oatmeal

42. tone • To rinse, condition, even out porosity of skin • Pressure spray – from your skin care machine • Spritz - manual • Dr. Lucas Pulverizer/Eco Spray – electric or portable emits fine spray to calm and hydrate client’s skin

43. boosters • Boosters (retail) deliver daily treatment for client’s underlying skin conditions • Improve level of hydration • Protect barrier function • Slow down aging process • Improve fine lines and wrinkles • Sun protection

44. moisturize/sunscreen • Moisturizers seal and protect the skin’s natural moisture and are chosen according to skin condition or skin type • Oil-free, oil based, oil controlling, humectant and anhydrous • Sunscreens contain chemical and/or physical ingredients to protect face and body

45. review • How many times do we cleanse the client’s skin and for what purpose? • What concept or tools do we use to determine the type of ingredients we should use within the treatment? • What type of skin requires the use of a clay based setting masque?

46. dermalogica live! professional use only segment 3 school program Segment 1

47. retail and professional • Cleansers: 32 ounces • PreCleanse: 16oz • Exfoliants/Toners • Skin Prep Scrub, Daily Microfoliant: 6oz • Multi-Active Toner : 16oz • Antioxidant HydraMist and • Ultracalming™ Mist: 12oz • Masque • Intensive Moisture Masque and MultiVitamin Power Recovery® Masque: 6oz • Moisturizers: 4oz or 6oz

48. the importance of cleansing • The basis of skin perfection and the skin care treatment is thorough cleansing. The skin must be cleansed thoroughly without overstimulation or disruption of the natural acid mantle. • A successful cleansing routine must remove all the tinted make-up and debris from the skin’s surface, and gently remove dead cells. • Ingredients should be formulated to effectively cleanse and purify, be non-stripping, water-soluble, easy to rinse, leaving the skin smooth and refreshed.

49. what happens when skin is cleansed?

50. precleanse and the dermalogica double cleanse • A light weight plant based cleansing oil • Dissolves surface oils and debris, emulsifies with water, rinses away oil and water soluble grime • Effectively removes oils, sunscreens, pollutants and cosmetics; gentle enough to remove eye make-up • Great for oily and sensitized skin • Will not disrupt barrier lipids • Professional size: 16 oz.