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Vertical Marketing. Complete. Requester Closes the ticket. State: Verification Pending. State: Closed. No. Vertical Marketing. Requester reviews and tests the report within 3 business days. Issues Found?.
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Vertical Marketing Complete Requester Closes the ticket. State: Verification Pending State: Closed No Vertical Marketing Requester reviews and tests the report within 3 business days. Issues Found? Note: This step must be executed on within 3 business days, otherwise the ticket will automatically move into the ‘Closed’ State Yes Note: The issue detection/resolution cycle may take no more than 10 business days. State: Verification Pending Mindteck Upon completion, the developer moves ticket into Verification Pending, notifies requester State: Fix Pending No Vertical Marketing Product Manager Mindteck Mindteck Vertical Marketing Opens ticket in JIRA for new report request, attaches template document,assigns it to Product Manager (PM).PM moves ticket to Pending state PM triages, prioritizes ticket, assigns ticket to Mindteck developer. Mindteck picks up ticket , provides estimated completion date in comment. Question is specified in Requirement template doc. Developer notifies requester. Answer is given in Requirement template doc. Requestor notifies developer. Questions on report? Yes State: Open State: Pending State: Fix Pending State: Fix Pending State: Fix Pending