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Implementing Sound Training to Instruct and Reinforce Operator Fundamentals

Implementing Sound Training to Instruct and Reinforce Operator Fundamentals. FLP-TRNI-OPSTRN11-3. Leader Introductions Qualifications Plant status if not already covered today Fire EXITS Beepers/Phones. Housekeeping. Attendance sheet Feedback Forms Break times Ending time

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Implementing Sound Training to Instruct and Reinforce Operator Fundamentals

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  1. Implementing Sound Training to Instruct and Reinforce Operator Fundamentals FLP-TRNI-OPSTRN11-3

  2. Leader Introductions Qualifications Plant status if not already covered today Fire EXITS Beepers/Phones Housekeeping • Attendance sheet • Feedback Forms • Break times • Ending time • Evaluation Type • Parking Lot FLP-TRNI-OPSTRN11-3

  3. When faced with adversity, what decisions will you make? 4 FLP-TRNI-OPSTRN11-3

  4. Nebraska 5 FLP-TRNI-OPSTRN11-3

  5. New York 6 FLP-TRNI-OPSTRN11-3

  6. Massachusetts 7 FLP-TRNI-OPSTRN11-3

  7. Louisiana 8 FLP-TRNI-OPSTRN11-3

  8. Michigan 9 FLP-TRNI-OPSTRN11-3

  9. Mississippi 10 FLP-TRNI-OPSTRN11-3

  10. Vermont 11 FLP-TRNI-OPSTRN11-3

  11. Arkansas 12 FLP-TRNI-OPSTRN11-3

  12. Terminal Objective When developing training materials for operations personnel, integrate sound “Operator Fundamentals” that reinforce the application of the fundamentals in accordance with fleet operations and training materials. FLP-TRNI-OPSTRN11-3

  13. Enabling Objectives • Describe how the Systematic Approach to Training (SAT) process is used to implement training that effectively teaches and reinforces “Operator Fundamentals”. FLP-TRNI-OPSTRN11-3

  14. Enabling Objectives • Outline strategies to incorporate Operator Fundamentals in the following training materials: • Lesson Plans for classroom instruction • OJT / TPE Grading Criteria • Dynamic Learning Activities (DLA) • Job Performance Measures (JPM’s) • Simulator Exercise Guides • Simulator Evaluation Guides • Just-in-time Training FLP-TRNI-OPSTRN11-3

  15. Enabling Objectives • Identify use of “Operator Fundamentals” into the operations training programs. FLP-TRNI-OPSTRN11-3

  16. Evaluation Evaluation is based on student participation. Engagement is KEY!!! FLP-TRNI-OPSTRN11-3

  17. Why, train the trainer? FLP-TRNI-OPSTRN11-3

  18. What are the benefits of training the trainer? FLP-TRNI-OPSTRN11-3

  19. What happens if training is inadequate? FLP-TRNI-OPSTRN11-3

  20. Operator Fundamentals What are they? FLP-TRNI-OPSTRN11-3

  21. Operator Fundamentals • Monitoring plant indications and conditions closely • Controlling plant evolutions precisely • Operating the plant with a conservative bias • Working effectively as a team • Having a solid understanding of plant design, engineering principles, and sciences FLP-TRNI-OPSTRN11-3

  22. Implementing Sound Training to Instruct and Reinforce Operator Fundamentals FLP-TRNI-OPSTRN11-3

  23. Why not just conduct training on Operator Fundamentals as a stand alone project? Training on operator fundamentals is not a one time, discrete instance. Effective training for operator fundamentals thoroughly instills the concepts, instructs the behaviors, and reinforces the values in all operator training settings and evaluation activities. FLP-TRNI-OPSTRN11-3

  24. Does operations training hold the sole responsibility to train Operators on the proper use of Operator Fundamentals? The line operations organization plays a significant role in the training for operator fundamentals. FLP-TRNI-OPSTRN11-3

  25. Guidance for improving training on operator fundamentals specific to the SAT phases of analysis, design, development, implementation, and evaluation (ADDIE) FLP-TRNI-OPSTRN11-3

  26. Analysis Analysis of operator jobs and/or tasks needs to include consideration of the operator fundamentals relevant to successful performance of the job/task. FLP-TRNI-OPSTRN11-3

  27. Analysis The foundation for sound analysis of training for operator fundamentalsmust be laid by the line organization.Application of those tenets cannot just be “a training thing,” they must be expected of operators in day-to-day plant operation. FLP-TRNI-OPSTRN11-3

  28. Design During the design phase, learning objectives should be considered and identified where appropriate to ensure the content and conduct of training effectively teaches and reinforces the specific operator fundamentals relevant to a job/task or activity. FLP-TRNI-OPSTRN11-3

  29. Design The line operations organizationhas a crucial role in ensuring appropriate operator fundamentals are addressed in initial and continuing operator training and student evaluation design. FLP-TRNI-OPSTRN11-3

  30. Development When developing training materials and evaluation tools Include prompts or direction for instructors. • Prompts should be: • based on the objectives for the training • be tailored for the job/task or activity being taught and evaluated. FLP-TRNI-OPSTRN11-3

  31. Various options of reinforcing Operator Fundamentals that should be considered while developing training materials could include: Development • Open-ended questions • Table-top discussions • Plant walkdowns for qualifications or annual training for requalification. • Dynamic learning activities. FLP-TRNI-OPSTRN11-3

  32. Development The line operations organizationhas a crucial role in ensuring appropriate operator fundamentals are addressed in initial and continuing operator training and student evaluation design. FLP-TRNI-OPSTRN11-3

  33. Implementation When conducting training and evaluation activities, instructors should look for opportunities to train and reinforce operator fundamentals as a natural part of training and evaluating the operators. FLP-TRNI-OPSTRN11-3

  34. Implementation Training materials developed through the analysis, design and development phases of the SAT described above should highlight and drive effective teaching and reinforcement of the operator fundamentals. FLP-TRNI-OPSTRN11-3

  35. Implementation However, implementation of the training often relies on instructor experience, adeptness, and awareness of opportunities to reinforce operator fundamentals as they occur during training. FLP-TRNI-OPSTRN11-3

  36. Implementation The line operations organizationmust have high levels of involvement in the implementation phase of operator training, specifically monitoring and coaching operator fundamentals. FLP-TRNI-OPSTRN11-3

  37. Training program assessment guidance shall include explicit guidance to drive evaluation of the effectiveness of training programs in teaching and reinforcing operator fundamentals. Evaluation FLP-TRNI-OPSTRN11-3

  38. Evaluation The line operations organizationsupports training in evaluation of training effectiveness in conveying the operator fundamentals. FLP-TRNI-OPSTRN11-3

  39. Training Strategies for Reinforcing Operator Fundamentals FLP-TRNI-OPSTRN11-3

  40. Operator Fundamentals, Training Strategies Monitor the Plant Monitoring plant conditions and indications closely FLP-TRNI-OPSTRN11-3

  41. Monitor the Plant Training Strategies • Conduct static simulator exercises with questions relating to indicated plant and system conditions. • Include log data, surveillance test results, etc. in “turnover” information for the crew at the beginning of a scenario. This information can include out-of- spec or trend data linked to planned scenario events. FLP-TRNI-OPSTRN11-3

  42. Monitor the Plant Training Strategies • Have managers or instructors accompany operators on plant rounds and panel walk-downs. Ask questions about why selected parameters or conditions are monitored, what the expected values or conditions are and what problems would be indicated by abnormal values or conditions. • Follow classroom training on the basis of critical procedure steps and parameters monitored in logs with plant tours or simulator demonstrations. FLP-TRNI-OPSTRN11-3

  43. Monitor the Plant Training Strategies • Design simulator scenarios with slowly degrading conditions (e.g. generator bearing temperature rise) and see if operators recognize conditions before alarms annunciate. • Initiate a simulator transient and then go to freeze. Ask operators to use available indications to predict how plant conditions will change. Go back to run and compare the operators predictions to the actual course of the transient. FLP-TRNI-OPSTRN11-3

  44. Operator Fundamentals, Training Strategies Control the Plant Controlling plant evolutions precisely FLP-TRNI-OPSTRN11-3

  45. Control the Plant Training Strategies • Allow operators to practice specific activities (e.g. pump starts, electrical bus transfers, recirc flow adjustments) outside of full simulator scenarios to build proficiency on infrequently performed tasks. Allow repetitions or allow operators to cycle through practicing several evolutions. • Follow classroom lessons on component or system operations with simulator demonstrations and practice sessions. FLP-TRNI-OPSTRN11-3

  46. Control the Plant Training Strategies • Begin simulator scenarios with initial conditions starting mid-event to practice AOPs, EOPs, and normal operations beyond the first 60 minutes (LOCA event just before recirculation transfer, Post SGTR cooldown, etc.) • Use JITT to practice upcoming evolutions or tests. Insert likely equipment failures to allow operators to develop contingency plans and practice responses. FLP-TRNI-OPSTRN11-3

  47. Control the Plant Training Strategies • Allow operators to practice responding to abnormal conditions or performing routine activities without using a procedure. Focus on operator understanding of the required actions and the sequence of actions. Then follow-up with a review of the procedure to compare operator performance against the procedural requirements. FLP-TRNI-OPSTRN11-3

  48. Conservative Bias Establishing a bias for a conservative approach to plant operations FLP-TRNI-OPSTRN11-3

  49. Conservative Bias Training Strategies • Conduct case studies with borderline equipment degradation to use the operational decision making process. These can be done in a seminar or in a simulator setting. • Use freeze points in simulator EOP / AOP scenarios to allow operators to discuss the “big picture” of how they will maneuver the plant into a safe condition. FLP-TRNI-OPSTRN11-3

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