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Not too remote:

Not too remote:. Strategies for promoting chemical information services outside the library. Andrea Twiss-Brooks University of Chicago Library March 28, 2000 219th ACS National Meeting San Francisco, CA Division of Chemical Information (CINF). What is “remote”?.

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Not too remote:

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  1. Not too remote: Strategies for promoting chemical information services outside the library Andrea Twiss-Brooks University of Chicago Library March 28, 2000 219th ACS National Meeting San Francisco, CA Division of Chemical Information (CINF)

  2. What is “remote”? • “a remote use is anyone who uses library systems, services, and resources from a location outside the library proper. Some remote users may never have been in-library users, while others are crossover users who continue to come into the physical library to complete certain tasks” • Peters, Thomas A., “Remotely familiar: Using computerized monitoring to study remote use”, Library Trends 47(1):7-20, Summer 1998

  3. How to promote remote use • Make (and keep) the resources and services available • Inform the users of the available tools • Teach the users how to make effective use of the resources and services

  4. Make resources and services available • Selection, licensing or development • Distribution and installation • Authentication of remote users • Maintenance and management

  5. Make resources and services available • Distribution and installation of client software • Platforms (PC, Mac, Unix) • Versions (latest only or multiple) • Self-serve or full-serve • FTP, web, other local server • Instructions, hints, technical support • Customization (embedded passwords, site • preferences, network settings)

  6. U of Chicago SciFinder distribution • Limited to current students, faculty and staff • Contact list for remote installations needed • Two or more customizations to be delivered • No campus-wide unique identification system • No centralized ftp server facilities available • Limited programming and technical support available

  7. Other solutions? • Personal visits to install the software • “At NJIT we just started a subscription to SCIFINDER SCHOLAR. I could have put the software on the network and e-mailed people instructions on how to set up SCIFINDER on their PCs. I went to about 30 people and installed the software and did a sample search for each one.” -- Bruce Slutsky • Media (CD-ROM, diskettes)

  8. Let the users know what’s available • Traditional • Print (newspapers, newsletters, flyers) • Open house or information fair • Door prizes • Hands on/live links • Food • New • Email • Broadcast • Targeted groups • Web • Identify resources with library (virtual hallmarking)

  9. User education and training • Traditional methods • Workshops • Location, location, location • Library instruction • Documentation • Newer methods • Distance learning • Web based • Videoconferencing

  10. Examples of distance learning tools • Web guides • asynchronous, static • Beilstein guides developed at University of Chicago • http://www.lib.uchicago.edu/e/su/chem/ucbeil.html

  11. Examples of distance learning tools • Web based tutorials • asynchronous, interactive • University of California Santa Barbara • Web of Science Tutorial • http://www.library.ucsb.edu/tutorials/wos/index.html • Overviews, screen shots and interactive question and answer sequences

  12. Examples of distance learning tools • Web multimedia based course • synchronous, interactive • Eidgenössische Technische Hochschule (ETH Zürich) • TopClass system • http://www.infochem.ethz.ch/topclass/help/info.html • Presentation with more information • http://chemweb.vei.co.uk/library/lecture17/index.html

  13. Examples of distance education tools • Web, video and desktop conferencing • synchronous, interactive • Rohm and Haas • email: Joanne_L_Witiak@RohmHaas.Com • SciFinder training for site in Texas done from Philadelphia • Dow Chemical Company • http://www.microsoft.com/windows/netmeeting/?RLD=52 • Individual assistance via NetMeeting software

  14. Information Resources • Proxy server/connectivity software implementations: • http://www.washington.edu/computing/software/uwick • http://www.lib.washington.edu/asp/browser/proxy.asp • http://www-neteng.uchicago.edu/Docs/web-proxy.html • Web guides/courses/tutorials: • http://www.infochem.ethz.ch/Ausbildung • http://chemweb.vei.co.uk/library/lecture17/index.html#e • http://www.infochem.ethz.ch/topclass/help/info.html • http://www.lib.uchicago.edu/e/su/chem/ucbeil.html • http://www.library.ucsb.edu/tutorials/wos/ • Distance learning: • http://www.cei.net/~regionvi/disbib.htm

  15. Information Resources, contd. • Desktop conferencing/videoconferencing/webconferencing: • http://www.microsoft.com/windows/netmeeting/?RLD=52 • http://www.thinkofit.com/webconf/wcrelate.htm • http://www3.ncsu.edu/dox/video/products.html • email contact for Rohm and Haas training information is • Joanne_L_Witiak@RohmHaas.Com

  16. Acknowledgements Tod Olson, University of Chicago Nancy Cundiff, Dow Chemical Bruce Slutsky, New Jersey Institute of Technology Joanne Witiak, Rohm and Haas Engelbert Zass, ETH Zürich And the many subscribers of CHMINF-L whose comments and topics

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