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IANA activities update RIPE 64 , Ljubljana

IANA activities update RIPE 64 , Ljubljana. Filiz Yılmaz Snr Dir , Participation & Engagement. Overview. Making things better Continuous improvement New service Statistics & more. Making things better. Business Excellence. 3 rd annual self-assessment held in January 2012

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IANA activities update RIPE 64 , Ljubljana

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  1. IANA activities updateRIPE 64, Ljubljana FilizYılmaz SnrDir, Participation & Engagement

  2. Overview • Making things better • Continuous improvement • New service • Statistics & more

  3. Making things better

  4. Business Excellence • 3rd annual self-assessment held in January 2012 • Significant improvements for our customers in processes and key results • Next steps: complete that work & improve our planning & execution

  5. Standard process documentation We have converted over half our core processes to our new standardized format and will be working on more over 2012

  6. Improving our request processes

  7. Security & continuity • 4th annual security plan completed in November 2011 • 2nd IANA continuity exercise is planned for 2012, building on the success of 2010 CC BY 2.0 license from flickr.com/dylancantwell

  8. Customer Survey • We are now running a customer survey to gather structured feedback we can use to improve our services

  9. Reliable Operations

  10. Recent key ceremonies • Ceremonies 7 & 8 were successfully completed • Full transcripts & logs are published on the dns.icann.org web site

  11. SysTrust certification renewed

  12. New Service

  13. Time Zone Database

  14. Statistics

  15. ccTLD DNSSEC map – Mar 2012

  16. IPv6 web stats (1/3)

  17. IPv6 web stats (2/3)

  18. IPv6 web stats (2/3)

  19. But wait, there’s more! Too much to report here Check out our research web site for a series of daily reports on the health of Internet resources http://stats.research.icann.org

  20. Thank You

  21. Questions

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