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BPO INDUSTRY

BPO INDUSTRY. BUSINESS PROPOSAL PAN ASIA GLOBAL GROUP AN ISO 9001/27001 CERTIFIED AND DUNS REGISTERED. About BPO INDUSTRY. ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTED GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING INSURANCE MEDICAL BILLING

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BPO INDUSTRY

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  1. BPO INDUSTRY BUSINESS PROPOSAL PAN ASIA GLOBAL GROUP AN ISO 9001/27001 CERTIFIED AND DUNS REGISTERED

  2. About BPO INDUSTRY ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTED GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING INSURANCE MEDICAL BILLING TELE-MARKETING TELECOM TECHNICAL HELP DESK TRAVEL LEGAL AND HR COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER EUROPEAN COUNTRIES ARE ACTIVE IN INDIA

  3. WHY INDIA ? FOR GLOBAL OUTSOURCING INDIA IS FOUND FAVOURABLE DESTINATION DUE TO: • FAVOURABLE TIME ZONE FOR US/UK/AUSTRALIA • SKILLED & LOW COST MANPOWER • BANDWIDTH NO MORE A CONSTRAINT • LARGE ENGLISH SPEAKING POPULATION • FRIENDLY & FLEXIBLE ENVIRONMENT

  4. WHAT IS THE FUTURE ? • 2002-03 BPO was Rs.11,700 crores • 2003-04 It rose to Rs. 17,000 crores • 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000 CRORES). • 2005-2006 : CLOSED AT 52 BILL $ • IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O BILLION USD . THIS IS ONLY 4% OF GLOBAL BPO SHARE

  5. PAN ASIA GLOBAL GROUPBACKGROUND • PAN ASIA GLOBAL GROUP is a public limited company with ISO9001 CERTIFICATION which have a Six Sigma Certification. It has created a legacy of 50 years having diversified interests in environment protection; biotechnology, bioinformatics, ITES and IT software development. The group has over 25000 people employed and global presence .Presently the group is 1.3 BILLION $ dollar. • PAN ASIA GLOBAL GROUP IT DIVISION was started in 2000 as part of diversification plans of the group to migrate into IT and ITES to fulfill the global need of IT projects. At the helm of affairs it has strong technical team from IIT / IIM background to develop and manage software's and create strong ITES support for large corporations worldwide. • PAN ASIA GLOBAL GROUP develops software's based on Java, Oracle, J2ME, C++ and Embedded platform to fulfill any technical domain. .

  6. OUR EXPERTISE IN BPO PAN ASIA GLOBAL GROUP offers complete Turnkey Solutions Like • Setting up CALL CENTERS 10-100 SEATS • BPO NON VOICE UPTO 500 SEATS • Provide Businesses in Advance from US/UK/CANADA/AUSTRALIA/EUROPE • Assistance in MANPOWER SUPPORT • Give Continuous Training to ensure high level efficiency & achievement of Targets set by Clients • Offer OPERATION/MIS SUPPORT • CERTIFYING CENTERS IN SIX SIGMA & ISO 9001:2000 & 19011

  7. PAN ASIA GLOBAL GROUP ACTIVITIES • GLOBAL MANAGEMENT CONSULTANCY • COMPLETE ITES/BPO PROJECTS ON BOOM • COMPLETE HARDWARE FOR TELECOM • BIOTECHNOLOGY & BIO INFORMATICS • SIX SIGMA IMPLEMETATION & CERTIFN • TECH SUPPORT FOR FOREIGN CLIENTS • EDUCATION FOR POST GRADUATION • HEALTH CARE SERVICES • ENVIRONMENT PROTECTION & CONTROL

  8. OUR GLOBAL PRESENCE

  9. BPO PROJECT DETAILS • PROJECT 1: AIRTEL/AIRCELL PROCESS FORM FILLING • RATE INR 8.50/- PER FORM • MONTHLY BILLING : 8.5 LAKHS(100000 FORMS) • TOTAL VALUE : 100 LAKHS APPROX • NOS SEATS : 10 MIN • PAYMENT : BI- MONTHLY • TENURE : 2 YEARS EXTENDABLE TO 3 YRS

  10. BPO PROJECTS • PROJECT 2: LOAN RECORD DIGITISATION FROM USA • NOS SEATS : 10-15, PER FORM 2 $ • MONTHLY BILLING : 15 LAKHS MIN ( 15000 FORMS / MONTH • PAYMENT : 15 DAYS CYCLE • NOS SLOTS: 3 DIRECT SIGN UP WITH USA COMPANY ONLY • TENURE : 2-3 YEARS • WEEKLY UPLOAD TO FTP

  11. BPO PROJECTS • PROJECT 3: US INSURANCE CLAIM FORMS • NOS OF SEATS : 10 STARTING • NOS OF FORMS 30000/ MONTH @ 3.5 USD • DURATION 2 YEARS • MONTHLY BILLING 55.6 LAKHS / 10 SEATS MONTHLY PAYMENT

  12. BPO PROJECTS • PROJECT 4 : LOAN CONSOLIDATION INDIAN BANKS • NOS OF SEATS : 12-15 • TENURE : 2 yrs MIN • MONTHLY BILLING : 50 LAKHS • RATE : INR 22/- to 50 /- PER FORM , 10000 FORMS/MONTH/ SEAT. • PAYMENT : MONTHLY BASIS

  13. BPO PROJECTS • PAN ASIA GLOBAL ALSO HAS PROJECTS ON : • INBOUND CALL CENTER • CHAT SUPPORT • BUSINESS TRANSCRIPTION • HTML TAGGING • EPUB • DATA MINING

  14. HOW TO PROCEED • SELECT THE BEST PROCESS FROM ABOVE DEPENDING LIST ON YOUR CAPABILITIES. • SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED. • ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND COMMERCIAL DETAILS. • COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS. • ON FINALISATION WE GET YOUR PROFILE SHORT LISTED. • ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR SIGN UP OF SLA. • ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS KIND OF WORK. • SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER. • START OF COMMERCIAL WORK. • WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE CLIENT/ PROCESS IF ANY.

  15. BENEFITS OF BPO INDUSTRY • SUNRISE INDUSTRY WITH 15-20 YEARS LIFE • PRESTIGIOUS/SCOPE OF EXPANSION • NO CORPORATE TAX ON USD BILLING • GOVT SUPPORT & INCENTIVES GIVEN. • MAN POWER EASILY AVAILIABLE. • RURAL BPO INCENTIVES BY MOST STATE GOVT

  16. OUR INDIA CORPORATE OFFICE IN BANGALORE

  17. OUR INFRASTRUCTURE

  18. ONE OF OUR CENTERS

  19. CONTACT DETAILS • PAN ASIA GLOBAL GROUP LIMITED • # 35 , JEEVAN BHEEMA NAGAR MAIN ROAD, BANGALORE 560075 • PHONE 09845904850 • www.panasiaglobalgroup.com • SKYPE :panasiaglobalgroup • info@panasiaglobalgroup.com • www.facebook.com/profile.php?id=100002660753831

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