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B t i B EYOND t HE i MMEDIATE ’ A project designed by older people for older people

B t i B EYOND t HE i MMEDIATE ’ A project designed by older people for older people. Purpose of B t i. To INVOLVE older people In developing and delivering the research and beyond Ascertaining needs, concerns and aspirations now and for the future Feedback; involvement; promotion

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B t i B EYOND t HE i MMEDIATE ’ A project designed by older people for older people

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  1. BtiBEYONDtHE iMMEDIATE’ A project designed by older people for older people

  2. Purpose of Bti • To INVOLVE older people • In developing and delivering the research and beyond • Ascertaining needs, concerns and aspirations now and for the future • Feedback; involvement; promotion • influence key planning and delivery of services

  3. How Bti was undertaken • 2001 Census data and local information / previous research • Depth interviews and group discussions (37 interviews in total). Wide range of participants. • Mailing test surveys (50 pages!) to over 3000 older people in Wiltshire: over 200 helped • Mailing the final 20 page version to over 5,400 people: over 1,100 responded

  4. How Bti was undertaken • Promoted in local media • Incentives offered • Business support • Translation help • 4 languages • BME and traveller engagement sought • Completion support (volunteers)

  5. Leisure and recreation Family and friendship networks Local community Local environment Independence Health and ability Care and support Health and social care Work and retirement Communications and IT Education and skills Future planning Profile Survey coverage

  6. INVOLVING OLDER PEOPLE • Older people: • Told their stories • Shaped content • Reviewed and tested documents • and answered their questions • Contributed to project planning and execution • Attended major conference with providers and stakeholders • Developed outcomes from workshops • Presented survey findings to wide range of audiences • Became ‘ambassadors’ • Became an active resource for further engagement

  7. IMPACT Bti response Primary Care • More NHS dentists (66%) • £1.4m extra allocated over 2008/10 • Easier access to GPs (32%) • 95% practices offer extended opening hours • New generation of primary care buildings • More locally delivered services (31%) • Neighbourhood teams deliver more care at home

  8. IMPACT Bti response Secondary Care • Clean hospitals (69%) • Lower MRSA rates • Shorter waiting times (64%) • 13 week maximum wait this year • Better hospital management (27%) • Improving Health check ratings

  9. IMPACT Bti response Key challenges • Maintaining independence • Health screening as part of general practice • Increased support at home • Rapid access to cataract surgery • Improving prevention services • Falls prevention plans in place • Good uptake of influenza jabs • Developing plans for early treatment of cvd/stroke

  10. How to help with loneliness and isolation Better recognition of depression and dementia Finding more effective ways to support carers Joining up the different strands of care and support Meeting rising expectations Getting better at sharing priorities Challenging issues

  11. IMPACT Bti • County Strategic Board for Older People • Older People’s Strategy • Joint Strategic Needs Assessment • Independent Forums • Specialist groups

  12. Outcomes of Bti • Shaping thinking and planning • enabling development of services • influencing delivery • Informing a new strategy for older people’s services • recognising and engaging older people!

  13. Outcomes of Bti • On-going research among older people through setting up of: • Consultation panel of over 50’s: • Research & Consultation team to facilitate discussion groups

  14. Future opportunities • Wiltshire Older People’s Strategy: ‘Ultimately, thousands of older people across this very rural county will benefit if providers of services base their decisions on identified needs and what older people themselves say they want in the future, not on assumptions made on their behalf’ • Age Concern Wiltshire has made a significant difference in connecting older people with a wide range of providers, and enabling their voices (of needs and preferences) to influence development, delivery and direction • Imperative that funding and resourcing are provided to enable this work to continue

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