Health Occupations

1. Health Occupations Job Skills

2. Job Keeping Skills • Characteristics of a good employee • Employers state deficiencies of employees • Poor grammar • Poor spelling • Poor speech & math skills • Lack of respect for work • Lack of self-initiative • Poor personal appearance • Not accepting responsibility • Excessive tardiness & poor attendance • Inability to accept criticism

3. Job Keeping Skills • Use correct grammar at all times • Both written & spoken word • Ability judged based on communication • Poor grammar can indicate lack of education • Listen to how others speak • Use dictionary to check spelling • Spell check on computer

4. Job Keeping Skills • Report to work on time & when scheduled • 7 days a week, 365 days per year, 24 hours per day • Absence can cause major disruption to schedule • Strict rules about absenteeism

5. Job Keeping Skills • Be prepared to work upon arrival • Don’t socialize, make personal phone calls, talk about personal problems, bring kids to work, work in a sloppy manner • Develop good work ethic • Observe all legal & ethical responsibilities • Follow all policies & procedures • Recognize limitations, ask for help • Be willing to learn new things • Watch & learn

6. Job Keeping Skills • Practice teamwork • Be willing to work with others • Promote positive attitude • Creates good impression • Don’t concentrate on negatives only • Easy to criticize • Leads to negative attitude & poor morale • Concentrate on positive aspects • Look at rewards • Makes work more pleasant

7. Job Keeping Skills • Accept responsibility for actions • Take responsibility for mistakes & report them • Correct errors • Everyone will do something wrong at some time • Honesty is essential

8. Job Keeping Skills • Be willing to learn • Changes occur continuously • Staff development • New courses • Professional journals • Need good skills to keep your job • Courteous, responsible, enthusiastic, cooperative, reliable, punctual, & efficient

9. Letter of application • Purpose is to obtain an interview • Must create good impression • Usually in response to job advertised • Also send resume • Letter should be in correct form • Computer printed on good quality paper • Neat, complete, done in correct form • Spelling & punctuation correct • Employer’s first impression

10. Letter of application • Address letter to correct individual • Telephone agency to get info • Obtain correct spelling for name & title • If responding to box number, follow directions in advertisement • Can address letter to personnel direction or head of a particular department • Letter usually has 3 – 4 paragraphs

11. Paragraph 1 • State purpose for writing & express interest in position for which you are applying • State name & date of publication if responding to advertisement • If referred by another person, give that person’s name & title

12. Paragraph 2 • State why you feel you are qualified • May include why you want to work for this employer • Keep information brief because most information is included in resume

13. Paragraph 3 • State that resume is included • Point out 1 or 2 important features on your resume that will attract attention • If resume not included, state that one is available upon request

14. Paragraph 4 • Closes letter & request an interview • Include reference as to how employer can contact you • Include telephone number & times available • Add a thank you for considering the application

15. Resume • Record of information about an individual • Thorough but concise • Education, experience, abilities • Provides employer with basic information to make you appear qualified as an employee

16. Resume • Computer generated or typed • Organized fashion • Good quality paper • Correct spelling & punctuation • Straight & even margins • Attractive style • Format can vary • One page sufficient for recent high school graduate

17. Parts of a Resume • Personal identification • Name, address, phone number, email • Employment objective • Job desired, career goal, title for which you are applying • Educational background • Name & address of high school • Special courses or majors • List college or technical school first

18. Parts of a Resume • Work or employment history • Previous positions or employment • Start with most recent, work backwards • Name & address of employer, dates employed, job title, brief description of duties • Use action verbs to describe duties • Skills • Special knowledge, computer, & work skills • Specific & indicates qualifications & ability to perform job • Shows employer you are qualified if work experience is limited

19. Parts of a Resume • Other activities • Organizations of which you are a member, offices held, community activities, special awards received, volunteer work, hobbies, special interests • Keep brief • Include school, church, & community • Shows well-rounded, good citizenship, leadership • Write out full name of organization instead of identifying letters

20. Parts of a Resume • References • “references will be furnished on request” • Always have individual’s permission before using anyone as reference • List full name, title, address, & telephone number • Do not use relatives or high school friends • Seek professionals in your field, clergy, teachers, or other people in responsible positions • Honesty • Never give info that is a half truth • If you have A-B average, include that, otherwise omit

21. Parts of a Resume • List all info before preparing your resume • Select best format • Present your info in best possible way • Use correct size envelope for letter of application & resume • Don’t fold into small sections & put in undersized envelope • May want to use 9 x 12 envelope – don’t need to fold then • Buy standard business envelopes that match paper • Computer print or type envelope correctly & neatly

22. Career passport or portfolio • Professional way to highlight knowledge, abilities, & skills • Contain following • Introductory letter – background, education, goals • Resume • Skills & competency list • Letters of recommendation • Copies of work evaluations • Documentation of mastering job-keeping skills • SCANS – Secretaries Commission on Acquiring Necessary Skills • Read, write, math, speak, listen • Thinking skills – reason, problem solving • Personal qualities – responsibility, self-initiative, honesty, etc

23. Portfolio • SCANS workplace competencies • Manage resources – time, money, space • Interpersonal skills – teamwork, teaching, cultural diversity • Utilize information • Comprehend systems • Use technologies • Leadership & organizational abilities • Organize into neat binder • Use tab dividers to separate into sections • Correct grammar & punctuation

24. Job Application • Used by employers to collect specific information • Vary from employer to employer • Most request similar info • Read entire form before completing it • Note areas where info is to be placed • Read instructions on completing form • May need to type or use own handwriting • May be able to scan into computer & complete there • On-line applications

25. Job Application • Make sure you have all required info before going to job interview • Employers may ask you to complete application at that time • Basic principles • Fill out item neatly & completely • Don’t leave any blanks • Put “none” or “NA” when item does not apply to you • Addresses should include zip codes • Watch spelling & punctuation

26. Principles of job applications • Type or print neatly unless applications specifies otherwise • Use black pen if printing • Take time, make sure it is legible • Do not write in spaces labeled “office use only” or “do not write below this line” • Be sure all info is correct & truthful • If references are requested, include all info – have at least 3 available • Sign your name in signature spot – remember you may be giving permission for something

27. Job Interview • Usually last step before getting or being denied position • Based on resume or application • Purposes • Person to person evaluation • Obtain additional info • See if you meet qualifications • Allows you to ask questions

28. Job Interview • Careful preparation • Have all required info • Resume & application • Portfolio • Note scheduled date & time of interview • Know name of interviewer • Exact place • Dress carefully • Conservative dress • Coat & tie for males • Dresses or skirts for females • Clean & well-fitting

29. Job Interview • Check entire appearance • Hair • Nails • Clean-shaven • Conservative make-up, perfume • Teeth clean • Avoid excessive jewelry • Use good deoderant

30. Job Interview • Leave early • Arrive 5 –10 minutes early • Allow time for traffic & complications • Observe following points • Greet interviewer by name • Introduce yourself • Shake hands firmly • Smile • Remain standing until interviewer asks you to sit • Good posture • Use correct grammar, avoid slang

31. Job Interview • Speak slowly & clearly • Be polite • Maintain eye contact • Answer all questions thoroughly, don’t go into long explanations • Don’t smoke, chew gum, eat candy during interview • Smiles but don’t laugh excessively or giggle • Be yourself • Positive attitude

32. Job Interview • Listen closely to interviewer, don’t interrupt • Avoid awkward habits • Never discuss personal problems or finances • Think before you respond • Don’t immediately question about fringe benefits, salary, & insurance – usually mentioned before end of interview • Questions – ask about job description, type of uniform, potential for career growth, continuing education programs, job orientation

33. Job Interview • Don’t expect definite answer at end of interview • Thank employer as you leave • Never try to extend interview • Send a follow-up note or letter after interview • Thank employer • Indicate you are still interested in position • Suggest you are available for further questions • Could be deciding factor if many equal applicants

34. Federal law • Prevents discrimination regards to age, cultural or ethnic background, marital status, parenthood, religion, race, & sex • Any questions that reflect discrimination don’t need to be answered • Employers are aware that this is illegal • You have right to refuse to answer this type of question • “I prefer not to answer that question” • “Can I ask you how this would affect the job we are discussing?”

35. Proof of eligibility to work • May need to complete an Employment Eligibility Verification Form I – 9 • Shows you are legally entitled to work in U.S. • Documents that prove your identity • Birth certificates, passports, immigration cards • Photo I.d. like driver’s license • Employers must make copies of documents