Doing Business with Hampshire

1. Doing Business with Hampshire Thursday 22nd November 2012 Ashburton Hall

2. Welcome Neil Jones Assistant Director Culture, Communities & Business Services

3. Progress Update & Developments Support for Local Businesses Social Value in Commissioning Bid Writing Tips Refreshments Break Out Session 1 Break Out Session 2 Event Close 9.45am to 10am 10am to 10.15am 10.15am to 10.30am 10.30am to 10.45am 10.45am to 11.05am 11.05am to 11.35am 11.35am to 12.05pm 12.05pm to 12.15pm Agenda

4. Break Out Sessions • Understanding Frameworks • Understanding the Tender Process • Commissioning in Adult Services • Commissioning in Children’s Services • Business Opportunities Across Hampshire Districts • Property Services Procurement • Understanding TUPE • Evaluation of Consortia

5. Procurement Update & Developments Alison Riley Corporate Procurement Team

6. Procurement Update & Developments Hampshire Standard PQQ Public Notice Advertising Portal Supplier Profile

7. Launched in January 2012 Mandated across the Council Hampshire roll-out - 8 District Councils using Special recognition award at the FSB Local Authority Awards 2012 Feedback & Review process Hampshire Standard PQQ

8. Public Notice Advertising PortalWhat is it? • Hantsweb based online portal • Launched by HCC January 2012 • Publishes all of the Council’s statutory notices • Now includes non-statutory notices (including tenders) • Hampshire Districts using (Fareham BC, Test Valley BC, Hart DC, East Hants DC, Gosport BC)

9. Public Notice Advertising PortalBenefits • All Hampshire public notices in one place • Sign up is free • Alerts service (by area, by topic e.g. tenders!) www.hants.gov.uk/publicnotices

10. Supplier Profile • Development for 2013/14 • Standard information to be retained in the Council’s e-tendering system (In-Tend) • Suppliers responsible for maintaining and updating • Suppliers would only need to review and confirm all information is up to date and correct

11. Contracting OpportunitiesWhere to Look HCC Tendering Opportunities www.hants.gov.uk/procurement Public Notices www.hants.gov.uk/publicnotices South East Business Portal (regional tender opportunities)www.businessportal.southeastiep.gov.uk Official Journal of the European Union www.ted.europa.eu

12. Support for Local Businesses & Economic Development David Fletcher Assistant Director Economy, Transport & Environment

13. Supporting Enterprise & Business Growth in Hampshire David Fletcher Assistant Director for Economic Development Hampshire County Council

15. The Hampshire Economy Business survival rate above the national rate

16. The Hampshire Economy 76.6% of businesses in Hampshire have less than 5 employees 1% of businesses in Hampshire employ more than 100

17. Support for businesses in Hampshire

18. Support for businesses in Hampshire • Hampshire Business Directory 2011/12 • Hampshire Business Guide 2013

19. Keeping business local

20. Hampshire Ambassadors 17 years 1300 members Linked In Group Free monthly events

21. Meet the Buyer 2012 event 110 suppliers 27 buyers 726 pre-arranged meetings Value of future business: £6.25m

22. Voluntary & Community Sector Approx 8,000 organisations in Hampshire Hampshire School for Social Entrepreneurs External Funding Service

24. Questions? David Fletcherdavid.fletcher@hants.gov.ukwww.hants.gov.uk/business

25. social value in Commissioning Sally Bagwell November 2012 NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 25 NPC - title of the document (can be changed under view/header and footer. Add date here if needed.

26. Transforming the charity sector Charity We are a think tank and consultancy working at the nexus between charities and funders Increasing the impact of charities eg, outcomes frameworks Increasing the impact of funders eg, effective commissioning Strengthening the sector eg, collaboration towards shared goals Funder Sector NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 26

27. SOCIAL VALUE IN COMMISSIONING • The Social Value Act • Challenges of commissioning for social value • Defining and measuring social value NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 27 NPC - title of the document (can be changed under view/header and footer. Add date here if needed.

28. public services (social value) act 2012 NPC - title of the document (can be changed under view/header and footer. Add date here if needed. Requires public authorities to consider how the procurement of a service may improve the social, economic & environmental well-being of an area. Enacted in March 2012 and will come into force from January 2013. 28

29. Best value statutory guidance NPC - title of the document (can be changed under view/header and footer. Add date here if needed. “…before deciding how to fulfil their Best Value Duty – authorities are under a Duty to Consult representatives of a wide range of local persons; this is not optional.” 29

30. Social value: scary and vague? NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 30

31. NPC - title of the document (can be changed under view/header and footer. Add date here if needed. If you treasure it, measure it… 31

32. Challenges in commissioning for social value NPC - title of the document (can be changed under view/header and footer. Add date here if needed. • Commissioners cannot base their decisions on cost alone • Collaboration and alignment between the interests of commissioners and delivery organisations is crucial • Moving away from process-driven commissioning • Will evolve over time! 32

33. Where is social value relevant? The way the contract is delivered The nature of the organisation The contracted activities Social value should occur throughout this process NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 33

34. Why Measure social value? NPC - title of the document (can be changed under view/header and footer. Add date here if needed. • Local providers can build a case that they really do add value which other providers cannot deliver • Commissioners are in a position to: • Identify which providers are able to deliver social value • Prioritise social value as a criteria for commissioning, because it can be assessed against other concerns • Have confidence about commissioning for social value because it is possible to articulate and evidence some of the more intangible benefits 34

35. There is no one right way to measure social value NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 35

36. How to get started NPC - title of the document (can be changed under view/header and footer. Add date here if needed. • Be clear about where and how you are adding value • Look at existing data • Prioritise and start small! • Be aware of good practice to make the most of existing tools and technology 36

37. Online tools to measure social value NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 37

38. Useful Resources NPC - title of the document (can be changed under view/header and footer. Add date here if needed. • The Public Service (Social Value) Act • search on www.legislation.gov.uk • Best Value Statutory Guidance • search on www.communities.gov.uk • Guide to commissioning for maximum value (Local Government Association and The SROI Network) • search on www.local.gov.uk 38

39. Summary NPC - title of the document (can be changed under view/header and footer. Add date here if needed. The Social Value Act is a great opportunity to embed what really matters at the heart of commissioning. Social value can be hard to pin down but there are ways to define and measure it that can give commissioners greater confidence. Local organisations are well placed, but will need to measure and evidence social value. There are lots of tools and resources out there to help—start with the easy things first. Please get in touch if you’d like to talk further! 39

40. Sally Bagwell sally.bagwell@thinkNPC.org NPC - title of the document (can be changed under view/header and footer. Add date here if needed. 40 NPC - title of the document (can be changed under view/header and footer. Add date here if needed.

41. Tips on responding to a Tender Richard Hall Enterprise Europe Network Southampton European CommissionEnterprise and Industry

42. What do procurers say Smaller organisations ……. • Do not sell themselves • Do not always understand the need • Make incorrect assumptions • Do not read the question • Go for inappropriate contracts • 15% miss deadline

43. Tips for success - Process Research - What why when how No assumptions – Contact & check Start Small and Local - LOTS Use free portals to find opps Get your policies in place Know deadlines and set them earlier Submit on time

44. Tips for success - Content Be 100% honest –PQQ often a Pass/Fail Read instructions/questions at least twice Write clearly and concisely - keep it simple Ask a lay person to review your responses Answer the question – obvious but…. If you say you are the best - prove it

45. Finally • Always ask for Feedback - lost or won • Challenge - when disproportionate • Attend MTB and other free stuff • Consider a Bid Writer to review your work Thanks for listening

46. Richard@eiscltd.eu

47. Refreshments Please go to your breakout session ready to start by 11.05am

48. Break Out Session 1 11.05am to 11.35am

49. Break Out Session 2 11.35am to 12.05pm

50. Closing AddressTim ColmanVice ChairFederation of Small Business (Wessex)