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F E A T U R I N G

F E A T U R I N G. THE NEXT GENERATION OF NURSE CALL SYSTEMS …. F E A T U R I N G. THE NEXT GENERATION OF NURSE CALL SYSTEMS …. Introduction History of Nurse Call Operating Model ProNet.net Infrared Badges/Reporting Other Benefits System Demonstration Question and Answers.

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F E A T U R I N G

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  1. F E A T U R I N G THE NEXT GENERATION OF NURSE CALL SYSTEMS…

  2. F E A T U R I N G THE NEXT GENERATION OF NURSE CALL SYSTEMS…

  3. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers Presented by: John Tomasiewicz

  4. CSI History Connecting Patients with Care • President, John Tomasiewicz, has over 30 years experience in Nurse Call Design and implementation • CSI had been in business for 17 years as a low voltage Design/Build Company: • Specializing in Design and Installation of Nurse Call Systems in Health Care Facilities • Factory trained Intego distributor • Staff has over 100 years of Experience in Nurse Call and low voltage projects • Union Contractor IBEW (Local 134)-National Agreement

  5. A History of Innovations Intēgo has been on the forefront of innovations in the Nurse Call Industry since our inception. In addition, Intēgo offers complete backward compatibility; a claim no other Nurse Call company can make. MILESTONES: • 1983- Wescom Products, Inc. established by Charles E. Bell • First PC based Nurse Call Networks • 1984- First Infrared Auto Locator System • First fully integrated and software configurable Radio Paging Interface • 1985 - First fully networked Ethernet TCP/IPNurse Call System, flexible enough to • fit any nursing model • 1993 - First Nurse Call/Telemetry Data Interface for retrieval of telemetry patient alarms • 1995 - First client/server based Nurse Call System with cross-platform compatibility • (meaning the system can run on all major computer platforms) • 1999 - First nurse call provider to utilize LINUX operating system for all applications 2002 - First fully integrated nurse call solution with SpectraLink NetLink IP based wireless phone system • 2006 - Introduced browser based reporting with ad hoc report writer, • extensive graphs and exporting capability • 2007 - First SIP protocol interface for SpectraLink and Cisco wireless phone system • Changed company name from Wescom to Intēgo Systems, Inc.

  6. Company Stability • Intēgo Systems’ growth has exceeded 15% - 18% annually since 1997. • Making room for the current and future growth, Intēgo Systems relocated from a 9,000 sq ft. facility to a new state-of-the-art 35,000 sq ft. corporate facility with the following: • R&D Department • Fully Manufacturing Department • Data and Technical Support Department

  7. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  8. History of Nurse Call The Original Nurse Call • Reliable • Inexpensive • Intuitive for Patients & Staff • Easy to Maintain The Best Nurse Call Ever Manufactured

  9. History of Nurse Call The Evolution of Nurse Call 1800’s

  10. History of Nurse Call Technology Continues to Change 1800’s

  11. History of Nurse Call Intego Bed Board is Introduced Unit Specific Being Cleaned Clean Contaminated Dirty Discharge Ordered In Maintenance Isolated Reserved Unavailable Unknown Bed Status/Utilization Module 1800’s

  12. History of Nurse Call Intego Interface with Intelligent Stryker Bed 1800’s

  13. History of Nurse Call Intego ProNet.net Nurse Call Technology Bridge Web Based Applications Hospital Network 1800’s

  14. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  15. Operating Model Direct To Caregiver- Workflow

  16. Operating Model Decentralized Nurse Call – Direct To Caregiver Model PainMeds Bed pan Room temp Water Dinner Time ??? Help to Bath Blanket Visiting Hours???

  17. Operating Model Patient Focused Care - Workflow

  18. Operating Model Centralized Nurse Call – All Patient Calls Answered by Operator PainMeds Bed pan Room temp Water Dinner Time ??? Help to Bath Blanket Visiting Hours???

  19. Operating Model Patient Calls Triaged – Patient Focused Care Pain Meds Only 36% of Patient Calls Require an RN

  20. Operating Model It’s A Fact 64% of patient calls DO NOT require a Nurse (“RN”) Does It Make Sense to Select a Nurse Call System that has the Nurse Answer 100 % of All Patient Calls ? ?

  21. Operating Model Patient Focused Care Model Integrated Environment Medical Staff Nurse Call Central Operator Mobile Phones Conventional Nurse Call Attending Physicians Pagers Patient Dietary ADT Housekeeping Patient Monitor Transportation Beds Maintenance We can use technology with Nurse Call to support medical, administrative, and nursing objectives.

  22. Operating Model ROI – Intego’s Centralized Nurse Call Model Case Study - 600 Bed Hospital, 84,000 calls per month Source: Saint Francis Medical Center Peoria, IL • Patient Focused Care • 84,000 Patient Calls per Month • Calls Answered in 10 Seconds • Patient delivered request within 7 minutes • Cost savings $12,000 per month $144,000 year • More efficient use of Nursing Staff • Detailed reporting on efficiency

  23. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  24. ProNet.net The Next Generation! Nurse Call System ProNet.net

  25. ProNet.net The Infastructure Nurse Call System

  26. ProNet.net The Closet

  27. ProNet.net The Benefit – Direct 2ndParty Integration No 3rd Party Software Required Intēgo’s ProNet.net system has the ability to integrate to most 2nd party systems on the market, without the need for 3rd party middleware applications. • ADT Systems • Housekeeping • Dietary • Transportation • Bed Ready • Maintenance

  28. ProNet.net Anatomy of ProNet.net Call Answer Terminal displaying the Shift Assignment Summary

  29. ProNet.net Anatomy of ProNet.net Central View displaying many different call types.

  30. ProNet.net Anatomy of ProNet.net Call Answer Screen displaying patient and staffing information.

  31. ProNet.net Engineering and BioMed System Features • Intēgo’s ProNet.net is specifically designed to provide easy installation and maintenance for engineering facility personnel with the following features: • Windows client-server based platform • Pluggable server architecture • Rack-mounted servers • Home-run CAT5/CAT6 cabling • Web-based interface

  32. ProNet.net Benefit – Wireless Communication TeleLink.net and ProNet.net • Greater mobility for the staff. • Send patient requests directly to the correct care giver. • Reduced response time. • Greater staff efficiency. • Improve patient satisfaction.

  33. ProNet.net Intego Bed Board Unit Specific Being Cleaned Clean Contaminated Dirty Discharge Ordered In Maintenance Isolated Reserved Unavailable Unknown Bed Status/Utilization Module 1800’s

  34. ProNet.net Intego Interface with Intelligent Stryker Bed 1800’s

  35. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  36. Infrared Badges Benefit – MedTrac.netAdvanced Locating and Tracking System Underutilization of resources is a major concern for today’s hospitals, leading to increased costs and lower levels of patient satisfaction. • The ability to locate and analyze the movement of staff members and equipment enables hospital management • to maximize productivity and continue to deliver outstanding patient care. • Intēgo Systems understands the impact that tracking networks have on the delivery system of cost-efficient, • high quality patient care and developed MedTrac.net to meet those needs.

  37. Infrared Badges Benefit – ReportLink.netCall Service Analysis and Reporting Today’s healthcare organizations need user-friendly information tools that cut through the chaos and deliver solid analysis and reporting capabilities specifically designed to meet their needs. • With that in mind,Intēgo Systems developed ReportLink.net, which enables hospital management to • generate reports based on important healthcare metrics. The system utilizes web browser technology • so staff members can access reports from anywhere in the hospital via the Internet.

  38. Infrared Badges Anatomy of ProNet.net All the while, hospital administrators have access to up-to-date information - helping them stay better informed to improve their decision-making process

  39. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  40. Other Benefits Scalability and Reach Intēgo’s ProNet.net Nurse Call System platform is specifically designed to increase the ease and functionality in which hospital personnel interact with patients, whether it is for a unit application or campus-wide. • The system is based upon the industry standard Microsoft Windows Server architecture and can • scale from a single small server to a clustered server configuration. • It is role/group based which allows the healthcare facility to assign patient requests directly to • the appropriate staff, even those outside nursing. • Built around a customizable workflow engine, the system gives staff members the ability to • custom tailor patient requests - to whom they are assigned and how they are escalated. • The web based user interface allows system management, reporting and configuration from an • administrative area away from the nurse station master. • Patient-to-staff communication via leading wireless VOIP phones. • SQL Server based for easy access by third party reporting tools.

  41. Other Benefits Technical Summary • Client / Server Based Technology. • Nurse Call Web Administration Applications accessible from any hospital PC that has connectivity to the nurse call server (Requires IE 6.0 or above) such as: • Shift Assignments • Management of Patient Data • Management of Staffing Data • Management of Nurse Call devices (Phones, Pagers etc) • Management of Tracked Assets • Reporting • Automatic failover framework for all nurse call services for maximum system up-time. • Minimal down-time for upgrades using the failover framework. • Software revisions and upgrades managed by Intego Site Manger service. • Automatically patches and ensures the nurse call clients are running and up to date. • Allows software versions for the entire nurse call system to be upgradedor downgraded completely from the server.

  42. Other Benefits Technical Summary … cont’d • Small network footprint. • Utilizing GZipstream compression technology for data transfers. • 95.2 kbps with voice integration per call. • ProNet.net nurse call is built on the following Microsoft Technologies. • Windows Communication Foundation (WCF) • Windows Presentation Foundation (WPF) • SQL Server 2005 • Full featured API that exposes many nurse call events and configuration data. • API only currently supports .Net 3.5 SP1 runtime environments. • Telephony integration with SIP/RTP compatible PBX’s allowing voice from wireless phones to patient rooms. Current implementations include: • Cisco CM 5.0 • Spectralink / Avaya • Development partnerships with the following strategic partners:

  43. Other Benefits Intego – Differentiating Features • Nurse Call is Intēgo’sONLY focus, it’s what they do. • All software is developed in-house by a team of developers and is unique to Intēgo Systems. • Intēgo Systems are designed with complete backward compatibility with previously released platforms. • Intēgo’s ProNet.net does not require 3rd party middleware to interface with other existing Hospital • systems (i.e. ADT, Mobil phones, pagers, etc.) • Intēgo Systems holds the patent for our infrared locating and tracking system. • Intēgo’s internal R&D department is overseen by the president/founder who drives product direction • with innovative forward-thinking philosophy and market trend analysis.

  44. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  45. Introduction • History of Nurse Call • Operating Model • ProNet.net • Infrared Badges/Reporting • Other Benefits • System Demonstration • Question and Answers

  46. THE NEXT GENERATION OF NURSE CALL SYSTEMS…

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