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HSE’s Management Standards for work-related stress

HSE’s Management Standards for work-related stress. Debbie Thiara Senior Policy Advisor HSE Health & Work Division Email: debbie.thiara@hse.gsi.gov.uk. For more information visit www.hse.gov.uk/stress. What is work-related stress. HSE definition:

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HSE’s Management Standards for work-related stress

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  1. HSE’s Management Standards for work-related stress Debbie Thiara Senior Policy Advisor HSE Health & Work Division Email: debbie.thiara@hse.gsi.gov.uk For more information visit www.hse.gov.uk/stress

  2. What is work-related stress HSE definition: “…the adverse reaction people have to excessive pressures or other types of demand placed on them.”

  3. Scale of the problem • 13.8 million working days lost • 245,000 new cases of work-related stress, depression or anxiety reported in the previous 12 months • Around 530,000 individuals believed they were experiencing work-related stress at a level that was making them ill • Each case leads to an average of 29 days off work

  4. Labour Force Survey

  5. Work-related stress, depression & anxiety: Industry statistics Source: Labour Force Surveys, three year average 2004/05 to 2006/07

  6. Work-related stress, depression & anxiety: Occupational group statistics “ Teachers and research professionals are amongst the most high risk occupations for work-related stress ” Source: Labour Force Surveys, three year average 2004/05 to 2006/07

  7. Work-related stress, depression & anxiety: Stressful job statistics “ More education sector workers report having high-stress jobs than across all industry – the pattern over time is similar. ” Source: Psychosocial Working Conditions survey report 2007

  8. Legal requirement • Duties under two pieces of legislation • Management of Health and Safety at Work Regulations 1999 • The Health and Safety at Work etc Act 1974

  9. The Management Standards • Demands • Control • Support • Relationships • Role • Change

  10. Model of work stress CULTURE Demands EMPLOYEES • Individual symptoms: • Raised blood pressure • Sleep & gastrointestinal disturbance • Increase alcohol/ caffeine intake • Increased irritability & negative emotions • Back pain: tension • Palpitations; headaches • Coronary heart disease • RSI • Depression & anxiety • Burnout Control Support Role • Organisational Symptoms: • Increased sickness absence • Long hours culture • Increased staff turnover • Reduced staff performance • Reduced staff morale and loyalty • Increased hostility • Increased overheads • Reduced profits • Increased accidents • Increased litigation Relationship Change Palmer, Cooper & Thomas (2004)

  11. The Management Standards Approach HSG218 (2007)

  12. Stress Implementation Plan Ph ase 1 • Started April 2005 • Approx 70 organisations from priority sectors • Support from HSE inspectors, Occupational Psychologists, ACAS Senior Advisors

  13. Stress Implementation Plan Ph ase 2 • Series of workshops, Healthy Workplace Solutions • From Sept 2006 to March 2007 • Help and advice on the Management Standards • Over 1480 delegates representing over 1000 organisations

  14. Impact of the workshops • 56% agreed that the workshop has enabled them to present a convincing case for managing sickness absence. • 72% agreed that the workshop gave them the knowledge they needed to take forward the management standards approach. • 62% agreed that the workshop enabled them to convince other managers that changes in the way they manage stress and sickness absence are necessary.

  15. Stress Masterclasses Initial feedback • Overwhelming desire to take advantage of any help available • About 25% wanted to overcome difficulties in securing management commitment. • Around 80% were still at an early stage of securing management commitment. • 92% of delegates felt that at least some of their requirements had been met but more than half (52%) still had some unanswered questions.

  16. New Guidance • Published in November 2007 • Aimed primarily at organisations of 50 people or more • Cost £10.95 • But it does include a CD Rom!

  17. Summary • Data suggests that the management of work-related stress remains a challenge • HSE will continue to work with others to promote the use of the Management Standards approach • Future focus will be on a more holistic approach to the issue of health at work

  18. 2008 and beyond • Further series of HWS workshops • New revamped HSE stress webpages • Targeting CEOs and Directors of public and private sector organisations with 500+ employees

  19. Further information • Visit the HSE stress web pages www.hse.gov.uk/stress • Email us: stressteam@hse.gsi.gov.uk

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