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Student Retention in a Tech Driven Culture

Student Retention in a Tech Driven Culture. HVAC Excellence Conference 2014 Las Vegas, NV Soneka K. Kamuhuza Porter and Chester Institute. About Me. Exercise. FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF MANY YEARS. Building the case.

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Student Retention in a Tech Driven Culture

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  1. Student Retention in a Tech Driven Culture HVAC Excellence Conference 2014 Las Vegas, NV Soneka K. Kamuhuza Porter and Chester Institute

  2. About Me

  3. Exercise FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF MANY YEARS.

  4. Building the case

  5. We need to rethink the ‘HOW’ of education RSA.ORG

  6. Anhedonia “Anhedonia refers to the reduced ability to experience pleasure. And it is a phenomenon that is growing in leaps and bounds.” Excerpt From: Hart, Archibald. “Thrilled to Death.

  7. Anhedonia

  8. Abandon hope all ye’ Technology is here to stay Embrace the change

  9. THE PLAN

  10. Keys • Understand demographics • Know your metrics • Understand your business • Inventory management • Train, train, train • Staff buy-in

  11. Demographics AgeRaceGenderEducation

  12. Demographics • Diverse • Multicultural • Gen X, Y & Baby Boomers • Technologic awareness

  13. Metrics Where are you leaking?

  14. Business of the business

  15. Would you trust these people with $625,000.00?

  16. Train, train, train

  17. Reduce instructor turnover. Eliminate mediocre instructors who tend to increase attrition. Ensure that prepared and trained faculty are in consistent rotation in our classrooms.

  18. TOP STRATEGIES & TACTICS • Tutoring • Academic support and programs • Honors programs for academically advanced • Mandatory advising by professionals, one on one • Practical experience in their intended major • Programs designed specifically for new students • Mandatory faculty advising, one on one • Early alert and intervention systems

  19. Attrition Plan • Absence emails and texts • Technology helpdesk • SOS Meetings • Attrition Meetings • Facebook, LinkedIn, Twitter, Instagram • Food, food, food • Instructor 1 on 1’s • Develop rapport with students • 1st hr 1st Call • Instructor calls all absent (at roll) students • All activity documented • Automatic triggers

  20. Attendance competitions • Honors boards • Graduation board • Baby board • Awards ceremonies • In class in front of peers

  21. Ultimately

  22. Maslow’s Hierarchy of Needs

  23. “BURP”

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