Telecommunications Customer Equipment Compliance & Labelling

1. Telecommunications Customer Equipment Compliance & Labelling • Peter Cunningham • Standards Section • Email: peter.cunningham@acma.gov.au ITP 2006

2. Telecommunications Customer Equipment Compliance & Labelling Overview • Telecommunications Act 1997 • Mandatory Standards • Telecommunications Labelling Notice • Compliance records and equipment labelling • Auditing

3. Telecommunications Act 1997 Telecommunications Customer Equipment Compliance & Labelling • specifies Customer Equipment as - …equipment used, installed ready for use or intended for use on the customer side of the Network Boundary.., •  specifies the Network Boundary •  specifies Customer Cabling •  provides for CE and CC standards •  provides for labelling requirements

4. Industry self regulation Telecommunications Customer Equipment Compliance & Labelling • Self declare and label telecommunications customer equipment based on compliance with mandatory ACMA standards. • Standards developed by industry (ACIF, Standards Australia) and mandated by ACMA.

5. Telecommunications Customer Equipment Compliance & Labelling ACMA standards provide a safety net • Minimum mandatory compliance requirements for: • health and safety • network integrity • interoperability for the supply of the standard telephone service • access to emergency services ie. 000

6. Telecommunications Labelling (Customer Equipment and Customer Cabling) Notice 2001 Telecommunications Customer Equipment Compliance & Labelling • Specifies: •  applicable technical standards •  which type of equipment & cable must be labelled •  need permission to use the A-Tick label •  nature, content, physical characteristics of labels •  compliance mark and conditions for its use •  requirements for labelling of previously authorised or permitted items

7. GGS ABN Q4567-12 N1234 Toys Inc ACN 87 987 789 Telecommunications Customer Equipment Compliance & Labelling • Equipment Labelling • A-Tick compliance mark

8. Telecommunications Customer Equipment Compliance & Labelling

9. Before an A-Tick label can be applied: Telecommunications Customer Equipment Compliance & Labelling •  register with ACMA as a supplier •  ensure compliance with mandatory standards •  compile a compliance folder (in English) containing: • suppliers declaration of conformity • description of the item • proof of compliance with applicable standards

10. Proof of Compliance • test report from Recognised Testing Authority (RTA) • test report from non registered laboratory • written report from a Certification Body • evidence from a recognised overseas approval • or as allowed by TLN Telecommunications Customer Equipment Compliance & Labelling

11. Telecommunications Customer Equipment Compliance & Labelling Compliance level • determines: •  level (rigour) of required compliance testing •  required documents (for compliance folder) • Full compliance with mandatory standards is required. Partial compliance is not allowed.

12. Compliance level Telecommunications Customer Equipment Compliance & Labelling • level 1 •  equipment description •  supplier’s declaration of conformity (agent can sign) • level 2 • + test report (or other allowed proof) • level 3 • + RTA test report (or other allowed proof)

13. After an A-Tick label has been applied: Telecommunications Customer Equipment Compliance & Labelling • make compliance records available for auditing • hold agents agreements where applicable • hold compliance records for 5 years after ceasing supply

14. Telecommunications Customer Equipment Compliance & Labelling Self regulation supported by: •  audits of compliance records •  investigation •  sample testing •  education • web site • compliance seminars • publications • fact sheets

15. Offences Telecommunications Customer Equipment Compliance & Labelling • Consumers • connect an unlabelled equipment • Suppliers • supply unlabelled equipment • label with A-Tick mark without permission • falsely label equipment

16. Key actions required of suppliers Telecommunications Customer Equipment Compliance & Labelling •  register with ACMA to use A-Tick and/or C-Tick mark •  establish technical grounds for device compliance with applicable standards •  complete Declaration of Conformity and ‘Compliance Folder’ •  label the compliant device prior to supply to the Australian market •  retain supporting documents for audit

17. Summary Telecommunications Customer Equipment Compliance & Labelling •  industry self regulation, with a ‘safety net’ •  labelling requirements established to facilitate self regulation • pre-labelling requirements must be met • post-labelling requirements must be met • audit process to monitor and enforce the regulatory arrangement

18. Websites Telecommunications Customer Equipment Compliance & Labelling • Government • ACMA www.acma.gov.au • ACCC www.accc.gov.au • DCITA www.dcita.gov.au • TIO www.tio.com.au • ComLaw www. comlaw.gov.au • Standards making bodies • ACIF www.acif.org.au • Standards Australia www.standards.com.au • Laboratory accreditation body • NATA www.nata.asn.au

19. Acronyms • ACMA – Australian Communications and Media Authority • ACCC – Australian Competition & Consumer Commission • DCITA – Department of Communications Information Technology and the Arts • TIO – Telecommunications Industry Ombudsman • ComLaw – Australian Commonwealth Law (Website) • ACIF – Australian Communications Industry Forum • NATA – National Association of Testing Authorities • CE – Customer Equipment • CC – Customer Cabling • TLN – Telecommunications Labelling Notice Telecommunications Customer Equipment Compliance & Labelling

20. Telecommunications Customer Equipment Compliance & Labelling • Thank you. Questions please.