Distance Learning Delivery Models

1. Distance LearningDelivery Models Kristin Lofblad Fall 2007

2. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

3. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

4. Glossary of Terms

5. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

6. Online Pre-Work • Think of this as a “mod 0,” designed to get everyone up to speed on certain content so that faculty member can assume standard basic knowledge of certain content from first day of class. (That class can be online, hybrid, or F2F.) • Could also provide pre-work for a cohort or population on a skill set but not for a particular course (such as an online writing workshop for international students before the semester starts) • Can be a combination of synchronous, asynchronous, and/or stand-alone skill-building • Created from scratch or extracted from F2F course

7. Online Pre-Work F2F S S S S A A A A SASB SASB SASB SASB F2F

8. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

9. Course-Level Delivery Models Hybrid Course Delivery Fully Online Course Tiered Delivery Simultaneous Delivery

10. Hybrid Course Delivery • Part online, part F2F • Online portion can be a combination of synchronous, asynchronous, and/or stand-alone skill-building • Created from scratch or converted from F2F course • Difference between online pre-work and this model is that the online pre-work is outside the content of the course, while in this model part of the course content is delivered online

11. Hybrid Course Delivery F2F S S S S A A A A SASB SASB SASB SASB F2F F2F

12. Fully Online Course S A SASB • Can be a combination of synchronous, asynchronous, and/or stand-alone skill-building • Created from scratch or converted from F2F course

13. Tiered Delivery F2F S S S A A A SASB SASB SASB SASB SASB SASB SASB SASB SASB SASB SASB A further sub-set also gets access to F2F experiences A sub-set also gets access to the stand-alone materials with online interaction with faculty (synchronous and/or asynchronous) Large group gets access to a stand-alone skill-building version of course materials for largely independent learning + + + +

14. Simultaneous Delivery The next level! • Could be at course or session level • Potential uses: • Faculty is remote, students are in physical classroom • Some students are F2F, some students are online • Virtual class speaker(s) visit F2F class session F2F + S =

15. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

16. Session-Level Delivery Models S Synchronous (virtually in real time) Asynchronous (virtually not in real time) Stand-alone skill-building (on- or off-line) A SASB

17. Synchronous Delivery S • Potential deliveries: • Conference call • Video conference • Web conference • Potential uses: • Virtual class sessions • Simultaneous delivery of class session • Virtual guest speaker • Virtual section meetings and office hours • Student collaboration • Webinars and other events

18. Synchronous Delivery S • Pros: • Similar to face-to-face • Phone and video are familiar to users • One-way delivery is effective way to reach large groups at once • Web conference is recordable for later playback • Cons: • “Real time” means everyone needs to be available at same time – can be difficult for scheduling • Conference call does not capture visuals; video conference costs money and requires specialized technology at both ends; web conference requires training on pedagogy and tool • Goes at the pace of the moderator, which might not be at pace for every learner

19. Asynchronous Delivery A • Potential deliveries: • Discussion board • Blog • Potential uses: • Case discussion • Debates • Qualitative course content • Online journals • FAQs

20. Asynchronous Delivery A • Pros: • Enables learners to log on and participate when it best meets their schedule • Asynchronous = more responsive to individual learning pace • Cons: • Can lose momentum of synchronous delivery • More complicated to plan and deliver • Requires a shift in thinking about pedagogy and delivery • Use with large groups requires many facilitators – can get expensive and administratively complex

21. Stand-Alone Skill-Building SASB • Potential deliveries: • Online • CD / DVD • Offline • Potential types: • Online tutorials • Interactive lessons • E-lectures • Video chapters • Video and audio clips • Readings

22. Stand-Alone Skill-Building SASB • Pros: • Enables learners to log on and participate when it best meets their schedule • Stand-alone = more responsive to individual learning pace • If done well, very scalable • Cons: • Development is expensive and time-consuming • Lack of direction/context-setting from facilitator can cause some learners to feel lost or be disinclined to complete work

23. Topics Glossary Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

24. Development Process • Internal kick-off meeting: • Create project plan • Agree on roles • Schedule regular planning meetings • Instructional design phase • Asset development phase • Technical training on delivery tools • Course site creation/population • Instructor and student guide creation • Launch!

25. Roles may be one person • Subject matter expert • Project manager • Instructional designer • Instructional technologist • Tools trainer • Tech support may be ID, IT, or other

26. Topics Glossary  Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

27. Online Community • Not related to a particular course • Idea is to share knowledge and learn from each other • Typically includes stand-alone skill-building, but could have synchronous and asynchronous elements (especially for “stickiness”) • Could re-purpose content from other sources (pre-work, session, or course[s]) • Biggest challenges: • Non-technical: retaining engagement • Technical: providing access to restricted areas

28. Online Community Features • One-way communication: • Text, images, digital assets, documents available for download, links to other sites/resources • Interactive opportunities: • Wikis, blogs, discussion boards, webinars, shared content repositories, associated list serv, and so on • Nice-to-have features: • RSS feed or “welcome back” feature outlining site updates, social networking features

29. Topics Glossary  Online Pre-Work Course-Level Delivery Models Session-Level Delivery Models Development Process / Roles Online Community Don’t Forget!

30. Don’t Forget! • Learning first, technology second • Universal design principles • Minimum system requirements • Infrastructure requirements • Resources (pedagogical consultation, facilities, technologies, technical support) • Time on task (development and delivery) for faculty, students, IT • Formative and summative evaluation

31. Questions? Comments? Contact me: Kristin Lofblad lofblakr@gse.harvard.edu Thank you!