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About this presentation. This is a general overview presentation. The presentation is divided into 4 parts. CSC Corporate – CSC in Europe (EMEA), CSC West Europe and CSC Belgium Luxembourg.

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  1. About this presentation This is a general overview presentation. The presentation is divided into 4 parts. CSC Corporate – CSC in Europe (EMEA), CSC West Europe and CSC Belgium Luxembourg. This is an update of all figures (end March FY03). No real changes have been made to Belux part; We will notice you when this part gets updated in following months. Please be careful that when you add other slides to this general presentation they are in the same lay-out, this to enhance the consistent look. Pages can be taken out, or integrated in other more specific presentations, as you wish. Should you have a special request, please talk to me. Kindest regards, Isabelle

  2. Introducing CSC

  3. CSC Organization Geography Industry Line of Service Shared Chairman and CEO Van Honeycutt President and COO Mike Laphen N. AmericanTechnologyManagementGroup T. DoyePresident Australian Group M. ShoveManagingDirectorand CEO Asia Group M. BrinsfordPresident EuropeanGroup G. BellPresident ConsultingGroup R. WunderPresident Federal Sector P. CofoniPresident CSC CreditServices B. DennyPresident GlobalFinancialServicesGroup J.D. CookPresident Market Facing Industry Manufacturing Communications Chemical Energy Retail Healthcare Government Banking Insurance Securities GlobalInfrastructureServicesGroup R. OwenPresident GlobalTransformationSolutions Group M.J. MorrisPresident Products BusinessProcessOutsourcing Line of Service Reports to CFO ContractPerformanceand QualityControl B. FillebrownV. President SharedServices D. ElamV. President StrategicBusinessDevelopment M. BeebePresident Shared

  4. CSC’s Mission CSC Corporate Our mission is to help clients achieve strategic goals and profit from the use of information technology. CSC Proprietary Introducing CSC 2003 4

  5. CSC is One Of the World’s Largest Providers of Information Technology (IT) Services $11.3B in revenues for 12 months ended March 28, 2003 Specializing in 11.4 11.3 • IT and business process outsourcing • Systems Integration and development • Management and technology • consulting and professional services 10 9 8 7 6 5 4 3 2 1 0 10.5 Total Revenue* In Billions of US Dollars 9.4 CSC Corporate 7.7 6.6 Serving 15 industries on six continents 1998 1999 2000 2001 2002 2003 * Includes Nichols Research since 1998 Founded in 1959 Nearly 90,000 employees in locations worldwide First software company to be listed on the New York Stock Exchange

  6. Fiscal Year Information Revenue Mix 2003 Total Revenue in Billions of Dollars $10.5 $9.4 $11.4 Global Commercial IT and Professional Services Global Commercial Outsourcing $8.1 9 $12 6 3 0 $11.3 24% 47% 1999 2000 2001 2002 2003 23% U.S. Federal Sector IT and Professional Services Stockholders’ Equity in Millions of Dollars $6,000 U.S. Federal SectorOutsourcing $3,624 6% $3,215 $3,044 5,000 $2,589 $4,598 4,000 3,000 2,000 1,000 OtherInternational U.S. FederalGovernment 0 1999 2000 2001 2002 2003 10% Earnings Per Share* $3.00 29% $2.28 $2.55 $2.12 $2.01 Europe $2.56 2.00 27% Commercial 71% Americas 1.00 63% 0 1999 2000 2001 2002 2003 Delivering Results Across all Industriesand Countries CSC Corporate * Before special items

  7. We Have Diversified Our Business Base Over Time U.S. Federal 57% U.S. Commercial 33% International 10% CSC Corporate $2.1B FY92 U.S. Federal 29% U.S. Commercial 34% International 37% $11.3B FY03

  8. Our Regions and Countries 51 Argentina Australia Austria Bahrain Barbados Belgium Bermuda Brazil British V.I. Canada Chile China Hong Kong Macau Colombia Czech Republic Denmark East Timor Egypt France Germany Hungary India Indonesia Ireland Italy Japan Korea Luxembourg Malaysia Mexico Netherlands Netherlands Antilles New Zealand Norway Oman Pakistan Philippines Portugal Peru Qatar Saudi Arabia Singapore Slovakia South Africa Spain Sweden Switzerland Taiwan (ROC) Thailand United Arab Emirates(UAE) United Kingdom United States Countries With Permanent CSC Locations CSC Corporate 25 Botswana Brunei Cyprus Dubai Finland Greece Honduras Iceland Jamaica Kuwait Morocco Namibia Nepal Panama Papua New Guinea Poland Puerto Rico The Democratic Republic of Congo (DRC) Russia Sri Lanka Swaziland Trinidad Venezuela Vietnam Yemen Countries Where CSC Serves Clients

  9. Our Point of View • Each client is unique • What each client values differs • “Best total solution” is the best means of creating, delivering, and sustaining maximum value Best Total Solution Consists of … • Motives • Needs • Products • Services • Skills • Methods • Organization • Delivery locations • Risks • Compensation • Contract type and terms • Relationships … uniquely identified, integrated, and managed for each client CSC Corporate

  10. Best Total Solution Is Drawn From CSC’s Complete Offerings Portfolio Consulting • Business and IT strategy • Industry consulting • Competitiveness strategy • Business process integration and management • Information assurance • Organization and culture • IT planning and architecture • Enterprise application integration • Client relationship management • Supply chain management • Procurement • Systems development • Creative services • Human dynamics Systems Integration CSC Corporate IT Outsourcing • Desktop and distributed computing • Network services • Data center operations • Help Desk • Applications and legacy systems management • Web and application hosting • Technology planning, migration, and transformation Products • Banking and financial transaction management • Card processing systems • Customer care management • Insurance and reinsurance administration • Profitability analysis • Risk management • Broker, agent, and intermediary management • Healthcare plan administration • Membership management • Web self-help • Billing/capitation management • Case management • Clinical operations and practice management • Supply chain management • Human resources and payroll • Pension plan administration • Procurement • Insurance underwriting, benefits, and claims administration • Billing, remittance, and customer care • General accounting and reporting • Healthcare payor and provider management Business Process Outsourcing

  11. Our Evolution Is Built on Expanded Competencies MarketFocus 1960 1970 1980 1990 2000 Outsourcing Commercial Consulting/Systems Integration Federal Systems Integration Operating Software CSC Corporate Large-Scale Commercial Account Management Acquisition Expertise Acquisition Expertise Business/Technology Integration Business/Technology Integration Business/Technology Integration Large-Scale Program Management Large-Scale Program Management Large-Scale Program Management Large-Scale Program Management Business Development Business Development Business Development Business Development Business Development Technical Technical Technical Technical Technical CORE COMPETENCIES

  12. We Have a Long and Successful Track Record in Acquisitions • 83 companies acquired in the last 17 years • More than 57,000 experienced professionals joined CSC through these acquisitions CIG-Intersys Group Inforem Ltd. SEAKO, Inc. Cleveland ConsultingAssociates, Inc. LPS, Inc. Paragon Consulting Group Analytics, Inc. Moria Informatique Butler Cox CompuSource Intelicom Solutions ComputerSciencesAustralia Ouroumoff International Weston Group Lucas ManagementSystems and Lucas Engineering and Systems Oxford Consortium Softlab Ltd. InfoSer SpA CSA Holdings Informatica Group SpA Progres Progetti Progres Iniziativa Progres Veneto Progres 2 Servo Data TRW Data Services Nichols Research GE Capital ITS ECS Pinnacle Group Kalchas Ltd. Gruppe für Angewandte Informatik KOBRA Beheer BV Grapevine CSC Corporate DynCorp 1986 1987 1987 1988 1988 1989 1989 1990 1990 1991 1991 1992 1992 1993 1993 1994 1994 1995 1995 1996 1996 1997 1997 1998 1998 1999 1999 2000 2000 2001 2001 2003 2003 Index Group, Inc. Logic, Inc. Phoenix Telecom EPC International BankIllinois Co. Professional Services Group DiBianca-Berkman Ouroumoff Consultants Bandal Business Information Strategies Ploenzke AG Datacentralen Planmetrics Continuum American Practice Management Dan Computer Management Quotel Information Technology Solutions, Inc. Onward Technologies, Inc. KPMG Peat Marwick S.A. T-Wack Software Group Pergamon GmbH SYS-AID BNFL IT Services Ltd. Combitech Network AB BHP IT CheckVision eDime ScandiHealth Mynd Corporation Acquisitions are made to add new capabilities,increase resources, and expand global coverage

  13. We’ve Added Critical Skills and Competencies to Our Workforce Through Outsourcing Major Contracts General Dynamics Bhs Sun MicrosystemsAMP Australia Hughes Electronics Southern New England Telecom-munications James River Corp. Anglian Water Guinness UDV First Chicago Lockheed Martin J.P. Morgan Chase& Company Hyatt HotelsCorporation DuPont Budget Group AT&T Republic Services Pratt & Whitney UTC Fidelity and GuarantyLife Insurance Co. County of San Diego GE Old Mutual Raytheon U.S. Army (LOGMOD) Educational Testing Service (ETS) U.S. intelligence organization Schroders Northern Territory Government Childrens HospitalLos Angeles Lexington Services Alenia Marconi Systems Limited Sempra Energy Cable & Wireless Optus Saint Vincent CatholicMedical Centers CSC Corporate Royal Mail Group Motorola Basell TDC Belron 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 Ford of Europe British Aerospace(now BAE SYSTEMS) San Diego Gas & Electric (now Sempra Energy) Energy Australia Australian Government GM Locomotive Group U.S. intelligence organization Lincoln National Corporation U.S. Department of Education Premier UTC AT&T Equiva Services Saab British Nuclear Fuels BHP DuPont Pharmaceuticals AMP Nortel Networks Whitbread BAE SYSTEMS GulfstreamAerospace Corp. Nortel Networks Germany D&B British Telecommunications plc Baker & Taylor Inc. More than 26,500 experienced professionals joined CSC through outsourcing

  14. A Snapshot of CSC’s Global Computing Resources CSC Corporate • 22 Data Centers(12 have ISO 9001 registration) • 70+ operatingsystems • 105,000+ MIPS • 2.4 milliongigabytes ofstorage • 800,000+ desktops • 40,000+ servers More than 10 millionHelp Desk calls annually Answered in Afrikaans, Cantonese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Malay, Mandarin, Norwegian, Polish, Portuguese, Romansh, Slovakian, Spanish, Swedish, and Vietnamese

  15. Our Reputation for Quality, Performance and Trust Is Recognized Robust capabilities in information technology services and outsourcing. — Gartner Flexibility and responsiveness based on client satisfaction emphasisand core competency in account management. — Gartner Two core competencies are flexibility and client intimacy … CSC approaches each client as though they were unique. — IDC CSC has designed and built some of the largest, most complex andtechnically advanced systems in use today. — IDC Develops systems that operate at extreme levels of reliability and performance. — IDC Is known for its client-focus, flexibility and a corporate culture that “does the rightthing for its customers.”— Gartner Best Transition Outsourcing, Most Effective Relationship, Most Important OutsourcingDeal, IT Services Provider of the Year. — Outsourcing Journal, Editor’s Choice Awards CSC Corporate

  16. CSC in EMEA

  17. Employees 25.000 23.000 20.100 20.000 14.700 15.000 10.000 5.000 0 FY1999 FY2001 FY2003 Delivering results across all industriesand countries EMEA Revenues ($ billion) 2.98 3 2.6 2,5 2.25 2 CSC EMEA 1,5 1 0,5 0 FY1999 FY2001 FY2003 By Service By Geography By Industry Other 9% South 9% Consulting & Systems Integration 40% Public Sector 7% Financial Services 31% Retail & Distribution 5% Nordic 13% Outsourcing 60% North 50% West 9% Chemical Energy &Utilities 5% Manufacturing 32% Central 19% Telecommunications 7%

  18. Geographic Presence • Over 23,000 employees in 5regions • Working at over 300 client sites • Supporting client sites in: • Algeria, Belarus, Botswana, Bulgaria, Cyprus, Congo, Dubai, Egypt, Finland, Georgia, Greece, Iceland, Israel, Jordan, Kazakstan, Kuwait, Lebanon, Lithuania, Malta, Morocco, Nigeria, Oman, Qatar, Romania, Russia, Saudi Arabia, Tunesia, Turkey, United Arab Emirates (UAE), Ukraine, Uzbekistan, Yemen Nordic 2,600 CSC EMEA North 10,000 Central 4,800 West 2,150 South 3,200 CSC Proprietary Introducing CSC 2003 18

  19. Gaining expertise and global reach through European acquisitions... Kalchas (UK) Gruppe für Angewandte Informatik (Switzerland) KOBRA Beheer (Netherlands) Grapevine (UK) Servo Data (Austria) Informatica (Italy) Progres (Italy) CIG Intersys Group (Belgium)Inforem (UK) InfoSer SpA (Italy) Softlab Auto. (UK) e-Huset (Denmark) CSC EMEA Moria Informatique (France) Butler Cox (UK) 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 Peat Marwick (France) Sys-Aid (Netherlands) Pergamon (Germany) Ouroumoff (France) Ploenzke (Germany) Combitech Network (Sweden) IT Services Ltd (UK) ScandiHealth (Denmark) MYND (Global) Index Group (Global) Continuum(Global) Datacentralen (Denmark) Dan Computer Mgmt. (Denmark) 27 companies and over 9,000experiencedprofessionalsacquired in Europe CSC Proprietary Introducing CSC 2003 19

  20. Key Deals completed 2002/2003 - $2.4 billion, 10-year contract - CSC leads PRISM Alliance with BT and Xansa as principal partners - $80m, 5-year contract won from Nordea-IT, to provide full range of outsourcing services CSC EMEA - $1.6 billion, 10-year contract to provide midrange, desktop & distributed, help desk and networks worldwide - $320m, 8-year contract to manage global IT infrastructure (implement a global standard operating environment) - $60m contract to support global process standardisation programme - CSC will host and manage underlying system - $700m 7-year contract for IT transformation across 200 sites world-wide - $560 million, 10-year contract, to manage D&B’s data centre operations, help desk and network functions - $60m, 7-year IT outsourcing contract with 3 additional 1-year options

  21. UK Netherlands Ireland NORTH REGION K.Wilman EUROPEAN FINANCE France Belgium Luxembourg WEST REGION C. Czechowski Germany Switzerland, Austria Czech Republic Slovakia Poland, Hungary CENTRAL REGION P. Strabel Denmark Sweden Norway Finland EUROPEAN FINANCE NORDIC REGION P. George Italy Spain Portugal South Africa EUROPEAN FINANCE SOUTH REGION I. Hickson NORDIC Stable Experienced Management Team EUROPEAN GROUP G. Bell President & CEO EUROPEAN FINANCE B Brady CSC EMEA GLOBAL TRANSFORMATION SERVICES R.Crabb BUSINESS & MARKET DEVELOPMENT J.Scott BAE SYSTEMS L. Lasher GLOBAL INFRASTRUCTURE SERVICES R. Whitehand EUROPEAN BUSINESS DEVELOPMENT K. Archer U.K. PUBLIC SECTOR G.Hains EUROPEANOPERATIONS M. Rudrum FINANICAL SERVICES GROUP S. Mitchener HUMAN RESOURCES M. Taylor DEPUTY GENERAL COUNSEL G. Nienaber

  22. CSC West Europe

  23. 2.300 409* 2.150 2.100 370* 311,3 FY2001 FY2002 FY2003 FY2001 FY2002 FY2003 Delivering results across all industriesand countries West Europe Revenues (€ million) Employees CSC WEST EUROPE * Includes Global Airbus account By country By service By industry Financial Services 21% Outsourcing 25% Other 18% ChemicalOil & Gas 8% Belgium 16% Aerospace & Defence 5% Public Sector 7% Luxembourg 4% Telecoms 13% Retail & Distribution 6% Consulting & Systems Integration 75% France 80% Other Manufacturing 22%

  24. Geographical Presence • Over 2.150 employees in 3 countries • Working at 4 sites: • Luxembourg, Brussels, Paris, Charenton • Over 2.150 employees • Staff located across 4 sites: Luxembourg, Brussels, Charenton, Paris CSC WEST EUROPE BeLux 451 France 1699

  25. Regional Leader - One of the largest management consultancy, solution implementation and systems integration companies in the region - Outsourcing activities growing to be the 2nd largest Line of service within the region, with key international and domestic contracts CSC WEST EUROPE - European centre for Graphtalk A.I.A. (leading Life Insurance solution) - Largest management consultancy capability - The region has key capabilities in Business Performance Improvement around procurement, supply chain and customer service - Largest SAP functional and technical competence centre for automotive, high technical and retail sectors in Europe

  26. CREDIT AGRICOLE Key Clients in the Region UNEDIC CSC WESTEUROPE

  27. CSC in Belgium & Luxembourg

  28. Our Local Key Markets • Banking • Insurance • Telecommunications • Public sector CSC Belgium Luxembourg • Aerospace/defence • Automotive • Chemicals • High Tech • Process • Retail • Utilities

  29. Our Local Key Solutions Application Outsourcing Banking and Insurance Solutions Business Process Outsourcing Customer Relationship Management Enterprise Application Integration Enterprise Solutions CSC Belgium Luxembourg Financial Management Hosting Services Information Security IT Infrastructure Outsourcing Knowledge Management Performance Improvement Supply Chain Management Technology and Systems Integration

  30. A LocalLeader • CSC designed and implemented DIV Web, Belgian’s first real • e-government application • Basell realises purchasing synergies thanks to e-procurement • project implemented by CSC CSC Belgium Luxembourg • CSC designs the electronic ID card of the future for the • Ministry of Interior • B2C Roadmap – CSC assists its partner Belgacom on the • way to e-business • CSC successfully helps Federal Public Service (FPS) Finance • with implementation of Performance Management Tool

  31. Some of OurLocalTechnology Partners CSC Belgium Luxembourg

  32. Some of Our References Financial Services ABN AMRO LUX • ADMB • ASSURANCES FEDERALES • AXA LUX • BNP-PARIBAS • CREDIT AGRICOLE INDOSUEZ LUX • DEXIA • DVV VERZEKERINGEN • EUROCLEAR • EUROPAY • FORTIS • ING • IKMO • IPA (INTER PARTNER ASSISTANCE) • LCM/ANMC • MONDIAL ASSISTANCE • NAVIGA • PORTIMA • SOCIETE GENERALE • SVMB • ZELIA, etc. Manufacturing AGFA GEVAERT • ALCATEL • ALPRO • ALSTOM • ASML • BASELL • BARLO PLASTICS • BOREALIS POLYMERS • D’IETEREN • DUPONT DE NEMOURS • ELECTRABEL • EXXON • FABRICOM • GLAVERBEL • GENERAL ELECTRIC • HONDA • JANSSEN PHARMACEUTICA • LUXAIR • MAGOTTEAUX • MERCK EUROLAB • MONTELL • PIONEER • SECA • SONACA • SONY • TENNECO • TECHSPACE AERO • TOTAL ELF FINA • UCB GROUP • VANDERMOORTELE • VOLKSWAGEN • VOLVO, etc. Telecommunications BASE • BELGACOM • COMPUSERVE • KPN • MOBISTAR • TELENET • UPC • WIN REGION WALLONNE, etc. Government CROSSROADS BANK FOR SOCIAL SECURITY • FEDERAL POLICE • LOCAL POLICE • MINISTRY OF COMMUNICATION AND INFRASTRUCTURE • MINISTRY OF FINANCE • MINISTRY OF SOCIAL AFFAIRS, PUBLIC HEALTH AND THE ENVIRONMENT • MINISTRY OF INTERIOR • PRIME MINISTER – FEDERAL PUBLIC SERVICE (FPS) CHANCELLERY AND GENERAL SERVICES • RSVZ/INASTI (NATIONAL INSTITUTE FOR THE SOCIAL INSURANCES OF THE SELF-EMPLOYED) • SCHENGEN (EUROPEAN – BELGIAN LEVEL) • WALLON REGION , etc.

  33. Experience. Results.

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