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“Netiquette”

“Netiquette”. Author: Charles Curley Presenter: Michelle Koch. Overview. Sending Email Virus Warnings and Auto-Response Messages Courtesy Replying to Emails HTML Email Emailing Pictures Line Strength and Font Lists and Newsgroups Conclusion. Sending Email.

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“Netiquette”

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  1. “Netiquette” Author: Charles Curley Presenter: Michelle Koch

  2. Overview • Sending Email • Virus Warnings and Auto-Response Messages • Courtesy • Replying to Emails • HTML Email • Emailing Pictures • Line Strength and Font • Lists and Newsgroups • Conclusion

  3. Sending Email • Use BCC rather than CC when emailing a number of people. • Do not give out peoples email addresses without their permission. • This reduces spam and prevents virus spreads. • Affix a digital signature to your emails and encrypt it. • This authenticates the message.

  4. Virus Warnings and Auto-Response Messages • Do not propagate email “virus warnings” • Instead, research the warnings at reputable sites such as F-Secure and Symantec. • www.F-SecureUSA.com • www.Norton.com • Use a “vacation” program that does not respond to list traffic. • Ex. “I am on vacation; if this is an emergency, please contact John Doe.”

  5. Courtesy • Keep your e-mails short and sweet. (50 KBs) • Not everyone has broadband. • Some people access their email via mobile phone and pay by the minute. • Some people have metered access. • Some people have slow access. • Check your grammar, spelling, and punctuation.

  6. Replying to Email • Set your mail reader to include and quote the original text. • Reply below the material to which you are responding. • Allows reader to glance at the original text before reading your response. • Break up the original paragraphs so the reply is less confusing.

  7. HTML Email • It wastes space. • Not everyone has a mail carrier that handles HTML gracefully. • Replies to HTML emails may make the original text unreadable. • Spammers use HTML emails as Trojan horses. • An innocent-appearing URL in HTML may redirect to a phishing web site. A scam by which an email user is deceived into revealing personal or confidential information which the scammer can use illicitly.

  8. Emailing Pictures • When sending graphics, use one of the following: • JPEG (.jpg or .jpeg) • PNG (.png) • GIF (.gif) • Use compression.

  9. Line Strength and Font • Set your line strength to 72 characters. • Longer line strengths may cause problems. • Too short a line strength may mangle other people’s emails. • Use mono spaced font like courier.

  10. Lists and Newsgroups • Stay on topic. The more traffic a list generates the more: • You will annoy people. • People will respond, usually negatively, further burdening the readers. • Check Frequently Asked Questions (FAQ’s). • Save important information when joining a list. • Pick your subject carefully. • Don’t use CAPITAL letters.

  11. Conclusion • Be mindful of recipient’s privacy/access. • Keep emails short, sweet, and grammatically correct. • Do not send HTML emails. • Use JPEG for pictures and compress. • Stay on topic when posting to lists and newsgroups. • Questions

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