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What’s the buzz?. MARKET SENSING. Xiaoting CHEN Vincent BOUREL Julien OSTAN Brice TCHAPLYGUINE. Agenda. First understanding of the topic Our objectives: general guidelines Methodology Analysis Main primary findings. Agenda. First understanding of the topic
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What’s the buzz? MARKET SENSING Xiaoting CHEN Vincent BOUREL Julien OSTAN Brice TCHAPLYGUINE
Agenda • First understanding of the topic • Our objectives: general guidelines • Methodology • Analysis • Main primary findings
Agenda • First understanding of the topic • Our objectives: general guidelines • Methodology • Analysis • Main primaryfindings
Understanding From a general definition… « Media involves all means of communication (technical, natural…) that permits a message transmission. Media are usually considered as mass media id est all collective means that aim to deliver messages to a large and various audience » Christophe Piar, Phd in political science … to focus on 6 mass media: 1) Print: books, pamphlets, newspapers, magazines… 2) Cinema 3) Radio 4) Television 5) Internet 6) Mobile phones For us, the topic suggests to find a breakthrough idea in the media sphere that can be implemented in the next few years
Agenda • First understanding of the topic • Our objectives: General Guidelines • Methodology • Analysis • Main primaryfindings
ObjectivesGuidelines • Change the day to day life of people • Help people get the information they want • An interactive and personal tool/device • A tool that fits the environment of each person/family
ObjectivesManager • Planning: deciding how we will get information in the future • Controlling and leading our process of NPD: negotiation with R&D people of big media companies and high technological leaders • The main managerial objective? Sell our product/prototype!
Agenda • First understanding of the topic • Our objectives: general guidelines • Methodology • Analysis • Main primaryfindings
MethodologyData collection • A mix between Ethnography and Netnography • Research portfolio: • Databases • Internet websites • Forums and social networks: Facebook, Twitter… • Brainstorming • Observations on 3 different fields • Seven Individual interviews of 20 minutes
MethodologyData Analysis Our process: • Data collection • Analysis and summary of our Netnography research • Interview transcription • Analyze of individual interviews • Analyze of our observations • Overall/ Cross analyze of our three main sources of information (internet, interviews and observations) and conclusion about our market sensing
Agenda • First understanding of the topic • Our objectives: general guidelines • Methodology • Analysis • Main primaryfindings
FindingsNethnography • A growing market • TV market is the most important sector: a value of €250 billion (XERFI) • Internet as a major issue • The rise of media 2.0 and the current emerging of the WEB 3.0! • Forecast: Growth of the media may reach 10% per year in the next few years
FindingsNethnographyFACTS & FIGURES The 2009 entertainment, media and advertising market research handbook
FindingsFieldobservations • Sweet home • Café • (Edhec) cafeteria
FindingsFieldobservations • Sweet home • (Edhec) cafeteria • Café
FindingsHome • TV dominates other media (catches the attention)
FindingsHome • The importance of music as a background noise The Internet is combined with music The radio is combined with other activities Driving a car Chores
FindingsHome • The iRon : A hoax by Apple !?
FindingsFieldobservations Sweet home (Edhec) cafeteria Café 19
FindingsEdhec Cafeteria • Newspaper • Not interacting activity … News sharing only after • Process for a 20 minutes newspaper • Scanning of the front page • Quick overlook at pages (attention to titles, pictures) • Search for articles/topics of interest • Paper left at the table • Technology • Computer Alone • Mails, social networks?
FindingsFieldobservations Sweet home (Edhec) cafeteria Café 22
FindingsEdhec Cafeteria • Coffee machines and round tables • Gathering and chatting (sports, school, party)
FindingsCafé Cafés • A den for friends • Second home or meeting point • Where to tell stories • Discuss the news • One’s own news • Gossip : other people’s news
FindingsInterviews Qualitative research : 5 interviews • 2 girls / 3 boys • From 20 to 34 • Middle class • Student / workers • 3 France / 2 England
FindingsInterviews Key trends: • Omnipresence of medias • Speed of broadcasting • Influence of technology • Higher specialization of medias
FindingsInterviews Clear hierarchy between the media: • 1 Internet • 2 TV • 3 Mobile
FindingsInterviews Medias skills: • Huge quantity of information • Fast access to information • Concise and up to date
FindingsInterviews Medias weaknesses: • Credibility (sources/dispassion) • Information surplus (no filters) • No customization • Too much advertising • No analysis / superficial
FindingsInterviews Main information: • How would you define the media? • Could you tell me where you usually find information? • Give me 3 words that you associate to information? • What latest news did strike you? • Where and when did you get this information? Describe the context and don’t hesitate to give details
FindingsInterviews About media: • For what reasons do you usually use the media? • Talk about the main qualities of a good media? • Can you organize the 6 mass media from the one you find the most entertaining to the less entertaining?
FindingsInterviews Further investigation to innovate: • Could you associate an animal to the 6 mass media? • Could you associate an activity to the 6 mass media? • What are the strengths and weaknesses of the media? • As a famous and brilliant engineer, what would you do to improve the current media and solve their weaknesses you described previously
Agenda • First understanding of the topic • Our objectives: general guidelines • Methodology • Analysis • Main primaryfindings
FindingsSummary INTERPLAY between people and media is a key issue DIFFERENTIATION drives innovation Decision to draw one’s inspiration from WEB 2.0 AND WEB 3.0 Try to create A NEW DEVICE or A NEW APPLICATION PROGRAM Our (momentary?) mission: “To provide a customized information to meet people’s needs”