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A Better Grade Tutoring, LLC. One-on-One or group (3:1) Academic Center or In Home Tutoring. Changing the world through education – one student at a time. ABGT Operations . Navigating the website. Academic Staff Member Communication .
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A Better Grade Tutoring, LLC One-on-One or group (3:1) Academic Center or In Home Tutoring Changing the world through education – one student at a time
ABGT Operations Navigating the website
Academic Staff Member Communication Upon being assigned to a student, each staff member will be provided, via email, with a web address containing a unique user id assigned to each user in order to access their personalized ABGT webpage from which instructions and reports are accessed. Staff members are expected to access the ABGT website frequently to review for updates and to monitor email for individualized information/instructions and required responses. REMEMBER: all email addresses from @myabgt.com should be marked as “safe sender” to avoid emails being delivered to Junk Mail or Spam Folders. COMMUNICATE....COMMUNICATE....COMMUNICATE
Student assignments Staff members will be informed of student assignments by email or phone. The student name, date of contract and length of service will be posted to the individual tutor webpage. Below the student name is a link to the student’s Academic Assessment Report which details the goals on which you will work with the student. Supplemental Worksheets and Tutor Reports are accessed from the navigation bar on the right side of the tutor page.
ABGT Website
ABGT Staff Pages
ABGT Reserve a room
ABGT In Home Session
ABGT Monthly invoice
ABGT monthly report INVOICE portion
ABGT monthly report INVOICE PROGRESS portion
Common Errors That Delay Processing • Incorrect or late reports • Incomplete reports – missing data • Submission of report on incorrect form • No quantitative data - % mastery on a skill • No qualitative data or data not adequately described/detailed in report. • Time does not match log • Time miscalculated and does not match • No total number of hours on documentation • No signature on documentation
FAQs • How and when am I paid? If all the conditions for payment are met per contractual agreement, processing of payment transfers is completed on the last day of the month following the month in which services are rendered. example: October is paid in November. • Am I compensated for time spent driving or on phone calls? No. You are a contract employee. Any expenses you incur are your responsibility. But don’t forget that you may deduct most of your expenses from your taxes but you must keep accurate records. Check with a tax advisor for what you can deduct. • Are there tutoring materials available through A Better Grade Tutoring? Yes. When a tutor accepts a student assignment the staff member may visit the academic center to pick up materials to use with each student. You may also borrow curriculum materials such as textbooks and manipulatives from ABGT.
How many total hours does each client have available? Each student receives hours of instruction based on the terms of their selected plan/contract with ABGT. Some plans require one hour per month with additional hours available . Other plans require 2 hours per month with additional hours available for purchase. Most parents select one hour per week for their student. The contract/plan information is located on your webpage for each student. • What happens if I tutor over the hours contracted? Since we are restricted to the number of hours contracted with the parent, any hours you tutor over the number contracted is a Free Gift from You to your student. The total number of ALLOTTED tutoring hours for your student is posted on your webpage. You will want to keep accurate accounting of the number of hours you tutor each student. • What if I tutor past the “Tutoring End Date”? Any hours you tutor past the official end date is also a Free Gift from You to your student. Plan your tutoring schedule to finish before that date.
What do I do if a client/family is uncooperative? As soon as you detect this, you will contact ABGT to notify them of the issue. If you are unable to set up a 1st appointment after 48 hours of consistent attempts (calling at different times during the day, leaving messages that are not returned, using alternate numbers), contact ABGT. Remember to document all contact attempts. • What happens if an in home client is a “No Show”? Wait for 15 minutes. You are then free to leave. Since you are not compensated for “No Shows”, it is a good practice to call the night before a scheduled session to make sure that they have not forgotten. You might want to call before you leave for the session until it is established that they are reliable. If you have a “No Show”, you can deduct the mileage from your income tax. • Can I tutor multiple children in the same family at the same time? You may tutor multiple children in the same family but if the parent has requested 1:1 services you MUST tutor each student separately and at different times.
Can I tutor a child on homework if the parents request it? If you are working with a private student then YES. Under the NCLB Act we are contracted to tutor in Reading, Language Arts, Math & Science only (Science in some states). For that reason you can only use homework as a part of tutoring if it is directly related to one of the goals on the Goal Sheet. TEA (Texas) and ODE (Ohio) do not allow homework to be a part of NCLB tutoring. • Can I transport a child that I tutor? Under NO circumstances can you transport a child or family member you are tutoring due to liability issues. • Do I need to have a computer and a connection to the Internet? YES. If you do not have access to a personal computer, many libraries, universities and copy centers offer this service.
Contact Information You may also send and receive emails from tutors@myabgt.com for personnel info contractors@myabgt.com in response to your questions operations@myabgt.com for operational issues including payroll. ABGTs primary office is located in Louisville Kentucky at 4109 Bardstown Road Suite 106. Our mailing address is P O Box 20578 Louisville KY 40250-0578. You may reach us by phone at 502.290.7806 Louisville and Southern Indiana (and surrounding areas) or toll free at 866.936.ABGT (2248)