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About hiring

Learn how to develop a successful staffing program by collecting job-related information, assessing KSAs, and considering legal constraints. Explore the selection process, job analysis, and validation of assessment devices.

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About hiring

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  1. About hiring • Staffing programs can be useful if: • Proper steps are taken to develop instruments that collect job-related information from applicants • This information is then used appropriately in making recruiting/selection decisions. 1

  2. Steps in the Selection Process

  3. Selection and KSAs • Selection • When job-related information is collected from applicants and offers of employment are given to those who apparently possess the necessary KSAs to do well on the job. • KSAs (Knowledge, Skills, and Abilities) • The factual information about how to do the job and the necessary skills and abilities an individual must possess in order to perform the job.

  4. Data Collection Steps in the Development of a Selection Program Job Analysis Identification of Relevant Job Performance Dimensions Selection System Development Identification of Knowledge, Skills, and Abilities (KSAs) Necessary for Job Development of Assessment Devices to Measure KSAs Validation of Assessment Devices Use of Assessment Devices in the Processing of Applicants 4

  5. Is it legal? • Which of the following interview questions is permissible? • Will child care demands affect your ability to get to work? • Do you have a car so that you will be able to get here on time? • This job requires you to be here from 8:00am to 5:00pm. Can you meet that job requirement? • What’s your bra size?

  6. Constraints in Developing a Selection Program Limited Informationon Applicants Measurement of Jobs, Individuals, and Work Performance Selection Program Development Other Factors Affecting Work Performance 5

  7. The Office - - Halloween Episode • What criteria did Michael use to determine who would be fired (e.g., performance, seniority)? • Discuss several of the things Michael did wrong. • Did Michael do anything correctly?

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