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Next Generation Emergency Services. Christian Militeau Intrado,Inc. March 21, 2006. Overview. E9-1-1 Architecture Next Generation Emergency Services - Market Drivers NGN Emergency Services ATIS ESIF Task Force 34 Overview Emergency Services Network (ESNet) Data Services Standards. PSAP.
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Next Generation Emergency Services Christian Militeau Intrado,Inc. March 21, 2006
Overview • E9-1-1 Architecture • Next Generation Emergency Services - Market Drivers • NGN Emergency Services • ATIS ESIF Task Force 34 Overview • Emergency Services Network (ESNet) • Data Services Standards
PSAP ALI Populates Location Information Records PSAP Call Takers ANI/ALI controller Point to point Dedicated connections Phone Company ALI Automatic Location Information Gateway Services Dedicated CAMA circuits: MF signaling, not extensible Off board routing Voice ANI Selective Router(s) PSTN Central Offices Inter-office Trunk groups Dials 9-1-1 E9-1-1 Architecture
Next Generation Emergency Services – Market Drivers • Emergency service requests (9-1-1 calls) • New methods of requesting emergency assistance (e.g. VoIP, SMS, Call Relay Centers, E-mail, etc.) • Enhanced capabilities of consumer devices (e.g. display phones, text messaging, mobility, video) • Technology modernization • Existing aging infrastructure • Easier integration of new technologies • Enhanced communication capabilities • Interoperability between service providing agencies • Enhance service response capabilities • Information access and advanced services
Next Generation Emergency Services – Market Drivers • Broader integration between Government agencies and E9-1-1 • Department of Homeland Security (DHS)(National Response Plan, National Incident Management System) • Department of Transportation (USDOT) National Telecommunications and Information Administration (NTIA) • Manageability, security, reliability, evolve-ability • Cost, investment management, regulation
AS AS AS IP-phones NGN Emergency Services Connectivity to Network Capable of Delivering Call to IP PSAP IP Access Network Initiates Emergency Call NGN (IMS Core Network) IP Connectivity Access Network (ICAN) DNS ENUM HSS IP PSAP SIP Diameter SIP MRFC P-CSCF S-CSCF SIP SIP IP-PBX MS MS SIP SIP BGCF MGCF SIP ISUP SS7 PSAP Selection Left to Implementation H.248 Selective Router (IP-Centrex, DSL, Cable) MGW TDM IP-phones CAMA E-MF RTP Connectivity to Legacy Emergency Services Network Legacy PSAP
PSAP Selection AS AS AS ISUP SS7 Selective Router TDM CAMA E-MF CAMA E-MF OR Call Delivered to Legacy Network Without Location (Query for Location Needed) Legacy PSAP NGN Emergency Services Call Delivered to IP PSAP with Location Location is Used to Determine PSAP Access SIP P-CSCF DNS ENUM HSS SIP IP PSAP RTP Diameter SIP RTP SIP SIP Backbone Packet Network MRFC P/S-CSCF I-CSCF S-CSCF SIP SIP SIP SIP Customer Home Network MS MS SIP SIP BGCF MGCF SIP NGN Emergency Services Network H.248 MGW RTP Call Enters IMS ESNet With Location
VSP VoIP Network • Call Originates with Location • Location used for PSAP Selection • Call Delivered with Location Emergency Call DeliveryVoIP to IP PSAP SIP Application Servers SIP Application Servers PIDF-LO HSS PIDF-LO P-CSCF IMS ES Network IP PSAP I-CSCF MRF S-CSCF MGCF ANI MGW PSTN Legacy ESNet/PSAP ANI STP Legacy EO
VSP VoIP Network • Call Originates with Location • Location Could be used for PSAP Selection • Call Delivered only w/Callback (ANI) • Query Mechanism Needed for Location Emergency Call DeliveryVoIP to Legacy PSAP SIP Application Servers SIP Application Servers PIDF-LO HSS PIDF-LO P-CSCF IMS ES Network IP PSAP I-CSCF MRF S-CSCF MGCF ANI MGW PSTN Legacy ESNet/PSAP ANI STP Legacy EO
VSP VoIP Network • Call Originates with only Callback (ANI) • Mechanism to Provide Location and PSAP Selection Required • Call Delivered with Location Emergency Call DeliveryLegacy PSTN to IP PSAP SIP Application Servers SIP Application Servers PIDF-LO HSS PIDF-LO P-CSCF IMS ES Network IP PSAP I-CSCF MRF S-CSCF MGCF ANI MGW PSTN Legacy ESNet/PSAP ANI STP Legacy EO
VSP VoIP Network • Call Originates with only Callback (ANI) • Mechanism to Provide Location and PSAP Selection Required • Call Delivered only w/Callback (ANI) • Query Mechanism Needed for Location Emergency Call DeliveryLegacy PSTN to Legacy PSAP SIP Application Servers SIP Application Servers PIDF-LO HSS PIDF-LO P-CSCF IMS ES Network IP PSAP I-CSCF MRF S-CSCF MGCF ANI MGW PSTN Legacy ESNet/PSAP ANI STP Legacy EO
E9-1-1 Call Taker (PSAPs) voice and data network services Creates options for deployment configurations and service delivery Extend integration and collaboration to broader community Mediates or facilitates access to services Opt-in subscription models PSAPs pulls info and controls information that can be pushed Creates context for an emergency service request Emergency context over request and service response A foundation for additional value-add services Integrated voice and data via IP and VoIP technologies Extensible to deliver various application services ATIS ESIF TF34 - Emergency Services Network (ESNet)
Emergency Services Network Standards Allows ESNet to mediate and present services for the PSAP. Services can be accessed directly as deemed appropriate.
Service C (EPES) Service A (EPES) Service B (EPES) ESMI and EISI Service Interaction Example ESNet PSAP Service Mgmt EISI ESMI CESE Response Gateway EISI ALI becomes a special case of a “Service”. Communication to the PSAP is generalized.
