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Fast Letter 13-12, Section 5103 Notice Initiative

Fast Letter 13-12, Section 5103 Notice Initiative. Martiez Taylor, Change Management Agent. June 13, 2013. Subsequent Claim Section 5103 Waiver Initiative. A one-time initiative for supplemental live compensation claims pending initial development

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Fast Letter 13-12, Section 5103 Notice Initiative

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  1. Fast Letter 13-12, Section 5103 Notice Initiative Martiez Taylor, Change Management Agent June 13, 2013

  2. Subsequent Claim Section 5103 Waiver Initiative • A one-time initiative for supplemental live compensation claims pending initial development • Approximately 180,000 claims identified with 19,000 of those in Winston • VA Central Office (VACO) mail the 38 U.S.C §5103 (formerly VCAA) notice • Claimant given the option to have claim processed with the evidence of record

  3. Process • Claimant is mailed the special §5103 notice (multiple batches) • A Veterans Benefits Management System (VBMS) eFolder is established • A tracked item titled “5103 Waiver Review” is established in VBMS and MAP-D • RO will ship any paper records associated with these claims to be scanned into VBMS

  4. Claims Processing • Claimant can submit elections by • Telephone (800-827-1000) • Mail (address found at top of letter) • eBenefits (Premium account) • Email (VAintakeCenter@va.gov) • Fax (855-329-2821)

  5. Exclusion Reasons • Reasons the claim can be excused from the initiative: • Claimant has an appeal pending at the time of receipt of the election and the claims folder is not located at the home RO (excluding the case of a paper claims folder located at the scanning vendor) • Claim requires a character of discharge determination • Claim requires development for records in the custody of the Veteran’s Guard/Reserve unit(s), or further evidence from the claimant or an identified private medical provider • Claim requires any development beyond developing for: • Federal records in the custody of the Federal government • A VA examination • Claimant fails to report for an examination andrequests that VA reschedule the exam. • Supplemental claim, additional evidence, or a notice of disagreement on any claim is received from the claimant after receipt of the election

  6. Previously Denied Claims • Previously denied issues (appeal period expired), new and material language required • Continue processing claim

  7. Questions

  8. Contact Martiez.Taylor@va.gov (336) 251-0793

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