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Enterprise Business Solutions

Enterprise Business Solutions. Lunch and Learn January 25, 2012. Who We Are. Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions.

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Enterprise Business Solutions

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  1. Enterprise Business Solutions Lunch and Learn January 25, 2012

  2. Who We Are Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions. We take pride in delivering integrated, enterprise solutions to enable the Shared Service Centers, central administration, and our end users to efficiently do their jobs with a state of the art system. • An applications group within IT @ Johns Hopkins • 90+ talented technical and business professionals

  3. What We Do As an application support group within IT, we provide operations, maintenance, and development for these areas: • Finance and Sponsored Projects • Supply Chain • Human Resources and Payroll

  4. What We Do Operations • Automation / Scheduled Jobs • Customer Support • Project management Maintenance • Apply technical and functional updates from SAP • Create new formats for existing reports • Add new business areas, vendors, etc. New Development • Enhance the functionality of the application to meet new or expanded functions

  5. SAP SAP (Systems Analysis, and Program Development*) is a suite of software developed by SAP AG, headquartered in Walldorf, Germany, with many US offices SAP products implemented: • ERP Central Component (ECC) • Supplier Relationship Management (SRM) • Business Warehouse (BW) • Business Objects (BObj) • Systems being deployed now (2012) • PI Reporting, EPIC, Nursing Productivity • Ancillary Systems: • Enterprise Portal (EP) = Main Customer facing portal • Process Integration (PI) = Interface engine • Solution Manager (SM) = Monitoring and maintenance • Master Data Management (MDM) = Catalogs * … or if you prefer German: Systemanalyse und Programmentwicklung

  6. Johns Hopkins Organizational Structures Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine

  7. SAP History • Live since January 1, 2007. Upgrade went live May 18, 2010. • SAP R/3 4.7 SAP ERP 6.0, EHP 4 • SAP SRM 4.0 SAP SRM 7.0 • SAP BW 3.5 SAP NetWeaver® BW 7.0, EHP 1 • SAP EP 6.0 SAP NetWeaver Portal 7.0, EHP 2 • SAP XI 3.0 SAP NetWeaver PI 7.1 • SAP SM 3.0 SAP Solution Manager 7.0, EHP 1 SAP NetWeaver MDM (new for SAP SRM) • GRC 5.2 GRC 5.3 BObj 4.0 “QA” Released now

  8. SAP Logical Architecture • Security • Single Sign-on Internet User Intranet User Web Services Clients SAP Enterprise Portal SAP Enterprise Portal V7.0 Third Party Apps COEUS, BSI,, Retarus, Dolphin, EPIUse, datasync, etc SAP SRM mySAP ERP BW ESS IPC ITS FAX(Retarus) Custom iViews SAP-Console Business Objects Voice Picking & Bar-code MDM/TREX GRC V7.0 ECC 6.0 v4.0 Document Management Scanner CCM BSI SUS EPI-Use Archive Link • Documentum SAP PI (Process Integration) AS2 / SOAP / SFTP / PGP • Integration Broker • Business Process Management • Interface Engine v7.1 JH Legacy Systems Vendor/Suppliers External Systems Solution Manager HPQC Wily V7.0

  9. SAP History • University and Health System deployment of a single instance of SAP • Live since January 2007. First upgrade completed May 2010. • Excluded only the Applied Physics Lab (APL), Howard County General Hospital and specialized billing functions (patient, clinical, and student) • Community Hospitals integration planned to begin in FY 12 • Largest Enterprise wide implementation in the history of the University and Health System • Implemented “best practices” inherent in SAP products • Drove common business processes for both the university and health system (except for real business differences)

  10. SAP History • Product was flexible enough to provide customizations to support business processes • Limited core modifications, targeting as “vanilla” as possible • One SAP company code was chosen with business areas representing some legal entities, lines of business, or consolidation requirements • Johns Hopkins was one of the first customers world wide to implement SAP SRM 7.0

  11. SAP Integration Controlling (CO) Materials Mgt (MM) Funds Mgt (FM) Financials (FI) Human Resources (HR and Payroll) CO Ledger (Cost) FM Ledger (budget) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  12. SAP Integration Controlling(CO) MaterialsMgt (MM) Funds Mgt (FM) Financials (FI) Human Resources (HR and Payroll) CO Ledger (Cost) FM Ledger (budget) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  13. SAP Integration Controlling(CO) MaterialsMgt (MM) Funds Mgt (FM) Financials (FI) Human Resources (HR and Payroll) FM Ledger (budget) CO Ledger (Cost) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  14. SAP Integration Controlling (CO) MaterialsMgt (MM) Funds Mgt (FM) Financials (FI) HR (Payroll) CO Ledger (Cost) FM Ledger (budget) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  15. SAP Integration Controlling (CO) Materials Mgt (MM) Funds Mgt (FM) Financials (FI) Human Resources (HR and Payroll) CO Ledger (Cost) FM Ledger (budget) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  16. SAP Integration Controlling (CO) MaterialsMgt (MM) Funds Mgt (FM) Financials (FI) Human Resources (HR and Payroll) CO Ledger (Cost) FM Ledger (budget) Special Ledger (GAAP) Grants Mgt Ledger FI Ledger

  17. How Does Johns Hopkins Use SAP? • We use the software across the institution, except for Applied Physics Lab and Community Hospital Division • Results of processing in SAP is real time • All employees can use SAP for Travel and Expense reimbursement, either personally or through an assistant

  18. How Does Johns Hopkins Use SAP? • The various business units across the Johns Hopkins enterprise also use the SAP to: • Record and report financial information • Shop for, Purchase and pay for goods and services • Monitor activity on sponsored projects • Pay employees & track benefits • Manage resources on projects

  19. Our People and Structure EBS comprises the following teams • Finance and Sponsored Projects – Tim Joel • Human Resources and Payroll – Christine Russell • Supply Chain – Dow Weeks • Business Warehouse – John O’Neill • Development – Craig Hofferbert • Basis – Alan Mezick • Security – Sherri Flaks • Planning and Operations – Jill Mikros

  20. Finance & Sponsored Projects • Controlling • Funds Management • Asset Management • Project Systems • Business Consolidations • General Ledger / Special Purpose Ledger • Grants Management • Accounts Receivable • Accounts Payable • Travel

  21. Human Resources & Payroll • Organization Management • Personnel Administration • Benefits • Time Administration • Payroll • Position Budget Control • ESS - Release Spring 2012

  22. Supply Chain • Contract Management • Purchasing • Shopping Cart • Inventory Management • Warehouse Management • Master Data • Integration with Vendor Portals

  23. Business Warehouse (BW) • Providing flexible reporting solutions to the end-user community • Managing the data warehouse environment • Facilitating data loads from multiple systems into and out of the data warehouse

  24. Development • Custom development of SAP objects - ABAP and Java • “core mods” • Interfaces to internal and external systems… there are over 250!

  25. Basis • Technical operation of the system • Monitoring the health of the system • System performance tuning • Hardware coordination and builds with the “Virtual Team” • Application of fixes and upgrades

  26. Security • Role-based access control to enable users to perform their job functions, while protecting the integrity of the system, transactions and data • Lifecycle of security roles including: requirements, design, build, test and implement • Security process improvement • Troubleshooting for complex authorization problems

  27. Planning & Operations • Program Management Office (PMO) • Project management guidelines • Department operations • Integration points between all EBS teams • Integration with IT@JH Help Desk • Master planning and monitoring • Audits • Internal team processes and controls

  28. Contact Information Jill E. Mikros Director – Planning & Operations IT @ JH - Enterprise Applications Davis Bldg. Ste 200, Mt. Washington Campus jmikros@jhmi.edu 410-735-7032 (office) 410-402-4406 (mobile) T. Scott Biggs Director/Chief Technical Architect IT @ JH – Enterprise Business Solutions Davis Bldg. Ste 200, Mt. Washington Campus biggs@jhu.edu 410-735-7068 (office)

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