Unit 11: Problem Management and Counseling

1. Unit 11:Problem Management and Counseling • Phases of Problem Management • Typical Diving Problems And Solutions • Physical problems • Psychological problems • Equipment problems • Environmental conditions problems • Skill related problems • Counseling

2. Student Performance:By the end of the lesson you will be able to: • Describe the role of a leader in resolution of problems that divers inevitably encounter. • Explain the phases of problem management. • List typical diving problems and their solutions. • Describe counseling techniques and their role in problem management.

3. Phases of Problem Management • Anticipation • Expect the unexpected • Recognition • Management • Assess the situation • Respond appropriately • Resolve the problem if possible

4. Typical Diving Problems and Solutions • Physical problems • Overexertion • Diver under the influence of drugs or alcohol • Diver becomes ill during a dive • Diver unable to equalize during descent • Pre-dive overheating

5. Typical Diving Problems and Solutions (continued) • Physical problems (continued) • Chilling and hypothermia • Rapid breathing • Leg and other muscle cramps • Menstrual cramps • Injuries • Entanglement

6. Typical Diving Problems and Solutions (continued) • Psychological problems • Expressed fear of depth, water conditions, etc. • Peer pressure • Time pressure • Task loading • General anxiety • Panicked diver

7. Typical Diving Problems and Solutions (continued) • Equipment problems • Missing items • Unfamiliar equipment • Inadequate equipment • Wrong size equipment • Weighting and ballast placement • Out-of-air situations

8. Typical Diving Problems and Solutions (continued) • Environmental conditions problems • Strong surf • Currents • Diver caught in current • Poor visibility • Silty bottom • Temperature • Hazardous aquatic life

9. Typical Diving Problems and Solutions (continued) • Skill related problems • Diver unable to clear mask • Diver unable to clear regulator • Poor buoyancy control

10. Typical Diving Problems and Solutions (continued) • Counseling • Counseling techniques • Nonjudgmental attitude • Questioning • Reflective listening • Maintaining eye contact

11. Typical Diving Problems and Solutions (continued) • Group decision-making and intervention • When counseling fails

12. End of Unit 11Problem Management and Counseling • Phases of Problem Management • Typical Diving Problems and Solutions • Physical problems • Psychological problems • Equipment problems • Environmental conditions problems • Skill related problems • Counseling

13. Student Performance:By the end of the lesson you will be able to: • Describe the role of a leader in resolution of problems that divers inevitably encounter. • Explain the phases of problem management. • List typical diving problems and their solutions. • Describe counseling techniques and their role in problem management.