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Identity-Based Conflicts

Identity Based Source Needs and Values – threats to or frustration over such identity needs as dignity, safety, control Characteristics Intangible – Rooted in history, psychology, culture, belief systems, abstract and complex goals Initial Engagement

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Identity-Based Conflicts

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  1. Identity Based Source Needs and Values – threats to or frustration over such identity needs as dignity, safety, control Characteristics Intangible – Rooted in history, psychology, culture, belief systems, abstract and complex goals Initial Engagement Interactive – dialogue about needs and values promoting voice and recognition Resource Based Source Resources – competition over material and territorial interests Characteristics Tangible –Focused on finite goods and services Initial Engagement Transactive – interest-based and mixed-motive bargaining Identity-Based Conflicts

  2. ARIA Framework for Identity Conflicts • Antagonism • Resonance • Invention • Action

  3. Antagonism • Adversarial Framing • Focuses on the tangible “what” of the conflict • Is defined in Us versus Them terms, the resources at stake, the opposing solutions sought • Involves four key processes • Blaming the other • Polarizing our side against theirs • Attributing negative characteristics to the other • Projecting unacceptable traits from one’s own side to the other • Often high conflict, heavily emotional

  4. Resonance • Reflexive Reframing • Focuses on the “why” and “who” of the conflict • “Why does who want what?” • Focuses on the identity needs of all sides • Heavily dependent on dialogue orientations • Reflexivity in Action • From blaming and victimhood to respective responsibility • From Us v. Them to We • From Attribution to Analytic Empathy • From Projection to Self-awareness and ownership

  5. Invention • Inventing • Focuses on the “how” of cooperatively resolving the conflict • Differs from Interest-based bargaining in that it emphasizes positions to needs to interests instead of just positions to interests • Cooperative Techniques • Differentiation • Expansion • Compensation

  6. Action • Agenda Setting • Addresses the “why” and “who” of the conflict • Addresses the “how” of cooperation through the tangible “what” of solutions. • Consolidated into plans of action • Follows stages focusing on these questions: • What is to be done? • Why is it to be done? • Who is to do it? • How is it to be done?

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