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By “uncertain” knowledge … I do not mean merely to distinguish what is known for certain from what is only probable. The game of roulette is not subject, in this sense, to uncertainty … The sense in which I am using the term is that in which the prospect of a European war is uncertain, or the price of copper and the rate of interest twenty years hence, or the obsolescence of a new invention … About these matters there is no scientific basis on which to form any calculable probability whatever. We simply do not know! — John Maynard Keynes, The General Theory of Employment, Interest and Money TMF Workshop Session 3
arc of the argument roll your own academic tools rhetorical practices consulting tools individuals with rationality and imagination knowledge- absence TMF TMF Workshop Session 3
consultants’ tools • SWOT • BCG • 5-forces • Bartlett & Ghoshal TMF Workshop Session 3
into the black box • descriptions of firms - explanations of their parts and forces • resource bundle - or people • value chain - PAT - TCE - PRT, etc. • Penrose & switch from market-defined resources to knowledge • RBV, DCs, evolutionary theory, s-a-p disaggregate ‘gross’ managerial judgments parts, relations, & forces ‘rational man’ failures - non-market relations discovering different modes of managerial judgment TMF Workshop Session 3
value chain & team production • boundaries • decomposability • modularization • technology • resource management • team production • residuals & property rights TMF Workshop Session 3
resource-mgt or person-mgt • populate work roles • person = knowledge (K) • K-asymmetry • principal-agent theory (PAT) • time & learning - ΔK • non-contract (command) relation mode TMF Workshop Session 3
TCE • “make or buy” - transaction • market transaction • non-command • incomplete contracts • opportunism • asset specificity • governance • property rights & ownership TMF Workshop Session 3
judgment - governance of parts resource or knowledge ? coercion, calculation, culture system TCE incomplete contract opportunism property rights PAT Coase - supersession & subordination firm is not a market language & rhetoric TMF Workshop Session 3