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eSolutions

eSolutions. Enhanced Credit Profile. Enhanced Credit Profile now available in eSolutions. Newly designed Credit Profile report available to all clients and users; not a new product option. Other products will follow in phased launches, SSN will be next. Default presentation will be HTML

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  1. eSolutions Enhanced Credit Profile

  2. Enhanced Credit Profile now available in eSolutions • Newly designed Credit Profile report available to all clients and users; not a new product option. Other products will follow in phased launches, SSN will be next. • Default presentation will be HTML • TTY still an option for selection on input • Access to user guides, video web casts, product FAQs and contact info available on report output page • Quick links available for searching different bands of Credit Profile report More comprehensive data element detail • Score factor codes with descriptions • Improved trade detail layout • Easy-to-Read with graphical depictions • Enhanced User Preferences page (Credit Profile, Collection Advantage and IP)

  3. Credit Profile Report - Layout • Country and Product indicator – U.S. Credit Profile Report • Easy to navigate tabs for Applicant/Co-Applicant versions of the report as well as TTY format option • Quick link options to navigate to different bands within the report • Band display order is a new setting option on Preference page • PDF/Print/Edit Inquiry options • Additional resources – User guides, video web casts, product FAQ, contact us

  4. Identification Information • Best name and best SSN specifically stated with other names/SSNs following with an identification description spelled out – Does not match inquiry

  5. Address and employment information • Best Addresses along with other addresses with detailed information on when, how may times, by whom and by what means the address was reported. • Best Employer along with other employers with spelled out detail as to when and by what means the employment data was reported.

  6. Consumer Messages, Demographics and Fraud Shield Summary • Consumer Statements or Messages presented after employment • Demographics clearly identified as Best and other with Geo codes spelled out • Fraud Shield Summary layout streamlined

  7. Profile Summary • Disputed accounts now displayed • Delinquency counter enhanced to clearly identify delinquency timeframe in addition to number of accounts associated

  8. Score Summary • Risk models displayed with corresponding ranges • Score factor descriptions provides for all score factor codes • Color coding of score new setting option on Preference page • Accept – Green; Refer – Yellow; Decline - Red

  9. Public Records • Public Records clearly categorizes as Liens, Civil Actions and Bankruptcies with the subcode included • Field descriptions are included for each piece of data

  10. Trades • Type of trade clearly identified – Mortgage will be displayed first • Each piece of data is associated to a descriptor • Payment history table expanded • Worst delinquency and date now available; Mortgage ID number and type of payment included at bottom of trade

  11. Trades continued • Installment accounts are displayed after mortgage with delinquent or collection accounts presented first. • Additional creditor and payment information provided as well

  12. Trades continued • Revolving accounts displayed last, again with delinquent accounts presented first.

  13. Inquiries • Inquiries spell out the industry type as well as include amount, type and terms description headers • Direct Check easier to read • Consumer Assistance included at the bottom of report

  14. Preference Page Setting Options • Credit Profile • The user will be able to: • set a default subcode • set default product add-ons • set a preference for the default output format of the Credit Profile • set a preference for the display order of the Credit Profile bands of information • The Designate or Head Designate will be able to set a preference that will apply to all users associated to the HD/Designate’s subcode(s) for highlighting of the score output. • The preference will include customizable score ranges for “accept” (displayed in green on the output), “refer” (displayed as yellow in the output) and “decline” (displayed as red in the output). • This preference shall only display if the authenticated user is a Designate or Head Designate.

  15. Preference Page Setting Options • Instant Prescreen • The user will be able to set a default subcode. • The Head Designate or Designate will be able to: • Set a Score & Score Range which shall apply to all users under the Head Designate/Designate • Set a Criteria level which shall apply to all users under the Head Designate • The default shall be blank. • This preference shall only display if the authenticated user is a Head Designate.

  16. Preference Page Setting Options • Collection Advantage • Ability to set a default package selection • Ability to set default set of individual options • Ability to set default set of risk models • Ability to set default permissible purpose

  17. Demo • http://ectst001a.ec.experian.com/demos/creditprofile/

  18. Competition • Microbilt – Better than a TTY; but no comparison to our new HTML version

  19. Competition • Both Equifax and TU still use the TTY format for output to their business clients.

  20. Next Steps • Email communication to clients Week of 3/4 • Promotion on eSolutions home page Week of 3/4 • Client Training Week of 3/24 • Client Support Training Week of 3/10 and 3/17 • Technical Support Training Week of 3/10 and 3/17

  21. Summary • The Credit Profile will be redesigned so that it’s easy to read and more intuitive than the existing TTY. • Not a product option to be granted by Head Designate; will be immediately presented to all users as default – • Clients can select TTY on input or when viewing output • The Credit Profile will be redesigned so that it’s easy to read and more intuitive than the existing TTY. • Decipher all codes so user does not have to look up definitions. • Design will clearly delineate the bands of information. • The organization of the data will be easy to understand. • The enhanced HTML Credit Profile will be available in eSolutions batch processing.

  22. Summary continued • The user will have the ability set display preferences for the HTML Credit Profile. • Highlight the score returned with colors to indicate approve, refer or deny. • Rearrange the order of display for the bands of information to bring the relevant data to the top of the report for each client. • The user will be able to set display preferences for Instant Prescreen and Collection Advantage

  23. Questions? Julia Fegel 714 830 5530 julia.fegel@experian.com

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