Harborough District Superfast Business Conference and Exhibition Three Swans Hotel

1. Harborough DistrictSuperfast BusinessConference and Exhibition Three Swans Hotel 1st October 2014 – 9am-2pm WELCOME

2. Andrew Granger Conference Chairman Andrew Granger and Co

3. Welcome Dr. Kevin Feltham County Councilor, Gartree Divsion

4. Delivering superfast broadband in Leicestershire Matthew Kempson Broadband Project Manager, LCC

5. Outline • Current BT contract • Demand campaign • The “Final 6”

7. Current BT Contract • Government priority – UK 95% SFBB coverage by 2017 • Key strategic priority for LCC • £18.8m BT contract (£4m LCC, £1.1m Districts, £1.2m ERDF, £3.4m DCMS, £9.1m BT) • Increase fibre broadband • coverage from 75% to c.96% • Additional 62,000 premises • Summer 2014 - end March 2016

8. Current BT Contract /cont • 1st area upgraded in July 2014 • 7500 premises (c.3200 in Harborough District) • - Foxton • - Church Langton and Tur Langton • - Most of Kibworth • - Parts of MktHbh • More areas coming soon • Fleckney, Great Glen • Leire, Great Easton • Scraptoft • - Complicated build

9. Delivering superfast broadband in Leicestershire Matthew Kempson Broadband Project Manager, LCC

12. Demand Campaign • Importance of communications and demand • Superfast Leicestershire website • Line checker • Interactive map (post code) – Regular updates • Benefits of fibre broadband • Community – village newsletters, direct mailing • Business – direct mailing, stakeholders, • Website registrations – e-blasts • Cabinet stickers and skins • Local community events and shows • Network of Digital Champions • Business support service (ERDF)

14. The “Final 6” • LCC Vision to ensure all premises can access superfast speeds (30Mbps) by 2018 • Potential solutions • Increased commercial deployment • Additional public investment • Current BT Contract (savings, gain-share) • Community-led solutions (private investment, demand)

15. Phase 2 Superfast Extension Programme • Additional Government investment • £7.4m Leicestershire (inc. at least £1.7m LCC, £2m Local Growth Fund) • Procurement – DCMS Framework contract • Agreed approach and timetable – public consultation • Contract in March 2015; Deployment timetable tbc • More information www.superfastleicestershire.org.uk/final6 • District council funding - £1m • Alternative suppliers

16. The importance of superfast broadband for businesses Maxine Aldred Development Manager, FSB David Nicolls Regional Chairman, FSB

17. Superfast Broadband Conference – Market Harborough September 2014

18. The small business community! The importance of small businesses • 4.8 million small businesses in the UK • Over 99% of firms employ less than 49 people • SMEs account for 99% of all enterprise in the UK. • SMEs together accounted for 58.8% of private sector • employment and 50% of private sector turnover • SMEs employed an estimated 13.8 million people and had • an estimated combined annual T/O of £1.5bn

19. FSB Members say ……. • 94 per cent of small business owners consider a reliable internet connection critical to the success of their business • 67 per cent of small firms agree or strongly agree that their reliance on the internet will increase • 14 per cent of small firms consider the lack of reliable and fast broadband to be their main barrier to growth • 71 per cent say that mobile phones are crucial or very important to their business • 57 per cent of small businesses say that they encounter lack of mobile phone signal very often or quite often • 36 per cent of small firms are satisfied with the provision of mobile internet services to their business

20. Broadband – the 4th Utility • Opens up new markets • Allows small business to realise efficiencies • Achieve new innovations • Flexible working • Levels the playing field • Cost savings • ...... The list is endless

21. Broadband – the 4th Utility The whole world revolves around the internet • Submitting returns on line • Communication • Marketing • Social media • Downloads • Uploading documents • ...... The list is endless

22. The FSB calls for a number of actions, including: • Government must set more ambitious targets for minimum download speeds with a clear commitment for universal connectivity • Guaranteeing minimum broadband speeds of 100 mbps by 2030 and a universal service floor of 10 mbps by 2018/19 for those businesses located in hardest-to-reach areas • Government should prioritise the deployment of fibre to business parks and enterprise zones in the short term • Government should recognise the importance of broadband for business growth, innovation, efficiency and flexible working • All aspects of broadband policy should be tasked to one department with a single Minister assuming responsibility for overseeing the delivery of universal connectivity

23. And that is why ….. Universal digital connectivity is now of such economic importance to small businesses that our members say they view broadband as the “fourth utility”. Visit www.fsb.org.uk if you would like to view our full report, “The Fourth Utillity, Delivering Universal Broadband”

24. Super-Fast Broadband and SME’sDavid NichollsManaging Director - Better-IT Limited www.better-it.net

25. Slow broadband or slow network? • Upload and download speeds • Network cabling • Switching • Wireless • Equipment www.better-it.net

26. What is the Cloud and how do I work in it? • What is the cloud? • I’ve been using it for the last 20 years!!? • Online data/email/calendars/SaaS • Telecoms www.better-it.net

27. Business Resilience • Backup, backup and backup • Con your customers • Working from any device anywhere • “Snow days” and other incidents • Security, the basics www.better-it.net

28. Working collaboratively • Communicating within the company • Working together on documents • Collaborating with external organisations www.better-it.net

29. Thank youAny questions? www.better-it.net

30. DNLCC Dianne Simpson Director of Commercial Services, DNLCC eBusiness Club Jon Egley eBusiness Club Manager, DNLCC

31. Welcome to eBusiness Club

32. What is the eBusiness Club? • www.ebusinessclub.biz • Department within DNLCC • Established in 2001 • Regional eBusiness Support • Delivered over 3,000 events, supported 10,000+ individuals representing 8,000+ businesses

33. Aim “To intensively assist SMEs across Leicestershire and East Midlands to exploit advanced technologies to transform their business processes”

34. Model of e-Adoption Ladder transformed organisations Business benefits e-business - open systems of information for customers, suppliers and partners - new business models based on interworking between organisations and individuals e-commerce / Digital Advertising - integrate supply chain so manufacture and delivery become seamless - minimise waste at every stage of the supply chain Website / Blog / Social Media - order and pay online, reducing transaction costs - maximise accessibility and speed e-mail • - place in worldwide market • window on worldwide suppliers - efficient internal and external communications Extent of organisational change & sophistication Adapted from Cisco led Information Age Partnership study on e-commerce in small business

35. Who is eligible for support? • SMEs: • <250 employees • Annual turnover not exceeding 50 million euro • Annual balance sheet total not exceeding 43 million euro • Based : • Blaby District Council • Charnwood Borough Council • Harborough District Council • Hinckley and Bosworth Borough Council • Melton Borough Council • North West Leicestershire District Council • Oadby and Wigston Borough Council

36. Online Marketing – Current Model Source…www.titan-seo.com

37. What support can you access? • Strategic Action Planning Workshops * • Awareness Raising Events (eBiz Bytes) • Webinars and e-Learning modules • Superfast Leicestershire Conference and Expo • Community Support resource

38. Strategic Action Planning Workshops

39. Action Planning Workshops • Planning the Perfect Website • Web Content that Works for You • Online Marketing for Local Businesses • Blogging for Business • Selling on the Internet – Getting Started • Getting to Grips with SEO – • Search Engine Optimisation • Getting Started with Google Analytics • Converting Website Visitors into Sales • Email Marketing for Success • Strategies in Paid Digital Advertising

40. Action Planning Workshops • Marketing and Running an eCommerce Website • Social Media Marketing – Getting Started (2-day workshop) • Social Media Academy (3-day workshop) • Google+ for Business • Video Marketing Strategies for Business • Creating Video Content for YouTube – • A Practical Workshop • Making the Most of Mobile Marketing • International Online Marketing • Cloud-Based Computing for Business

41. Technology and eBusiness events Breakfast \ Evening briefings between Oct 2014 and Oct 2015. Provide awareness of existing and emerging technologies, delivered as: • 90-minute seminars (eBiz bytes) • Delivered across Leicestershire • Range of subject matter • Delivered by expert practitioners • Facilitates Q&A session and networking • Delegates receive a copy of presentations

42. Webinars and e-learning modules To make the project accessible to ‘all’ at ‘any time’ the project will develop and deliver a series Webinars and e-learning modules relating to each event and workshop theme. Accessed via www.ebusinessclub.biz and the Community support resource.

43. Community Support Facility

44. One to One specialist support Provide dedicated, in-depth support to assist you in implementing ICT and innovation into your business processes • Delivered by team of appointed independent consultants

45. Conference and Expo Delivered early 2015 that will include key note presentations, expert panel, workshops and an ICT supplier exhibition area • Opportunity for local ICT suppliers to have a free exhibition stand

46. Next stage – delegate pack • Complete feedback form • Pre-register interest in attending workshops • Complete SME enrolment form today! • Return completed form

47. Any Questions? Contacts: eBusiness Club 0844 225 1959 • Jon Egley – Project Manager, 07887 988792 • Sharon O’Connor - Events Co-ordinator, 01246 207207 • Carmel Hayes – Customer Services Adviser, 01246 207207 • eBusiness Services Adviser: • KamAtker – Leicestershire and 07971 403 786

48. Cloud Computing and Big Data Dr. Stephen Reiff-Marganiec Senior Lecturer in Computer Science, University of Leicester

49. Cloud Computing and Big Data Stephan Reiff-Marganiec

50. Superfast Broadband • Enabling technology • Real business gains are at the higher levels • http://www.wmemployers.org.uk/media/upload/WMES/WM%20Socio-economic%20framework/Enhancing%20access%20to%20ICT.pdf: “ICT infrastructure on its own will not deliver any real impact; this can only be delivered by the presence of market appropriate applications that meet companies’ needs. These applications are generated by a mixture of HEIs and research organisations and businesses.”