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Workforce Development

Workforce Development. Workforce Development & Recruitment. SCA Training Programme update Core, specialist and management short courses 2011-12: 139 courses with 2,143 places 2012-13: 123 courses with 1,968 places Cost per place has decreased from £56 to

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Workforce Development

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  1. Workforce Development

  2. Workforce Development & Recruitment SCA Training Programme update • Core, specialist and management short courses • 2011-12: 139 courses with 2,143 places • 2012-13: 123 courses with 1,968 places • Cost per place has decreased from £56 to £54 (includes planning & commissioning, trainers, venues, refreshments, admin, IT, quality assurance, evaluation)

  3. Take-up and Developments • Programme revised – CQC requirements, increased personalisation & provider priorities • 15 approved training suppliers • Co-facilitation with experts by experience • Take up risen from 74% to 83% places available over last year (approx 38% dom care) • Improved administration & on-line booking • Participant quality ratings consistently excellent – good

  4. Recent “alarm bells” • Until recently, DNAs & advance cancellations steadily reducing BUT • DNAs and advance cancellations have doubled since June; 57% DNAs from Dom Care • Anecdotal evidence of increasing recruitment problems in domiciliary care in Surrey

  5. Surrey NMDS Data for Domiciliary Care • Surrey private domiciliary care agencies • Vacancy rate = 9.6% • Turnover rate = 31.5%

  6. Wider Intelligence • Surrey Connects Sept 2012: particular demand for care assistants and home carers across most areas in Surrey • Recent feedback from providers to CWi indicates financial squeeze is impacting on retention and ability to maintain high quality workforce development

  7. Recruitment problems & impact on workforce development • Are you experiencing recruitment difficulties? What problems are you having? • How are these problems affecting your ability to recruit people with the right values and skills? • What impact are these problems having on how you train and develop your staff? • What can SCA do to help?

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