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2008 CareerXroads Sources of Hire Survey (2007 data collected during January, 2008)

2008 CareerXroads Sources of Hire Survey (2007 data collected during January, 2008). But…how did you get here?. Gerry Crispin & Mark Mehler CareerXroads mmc@careerxroads.com www.careerxroads.com 732-821-6652. Your Talent Supply Chain is Only as Good as Your Weakest Link.

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2008 CareerXroads Sources of Hire Survey (2007 data collected during January, 2008)

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  1. 2008 CareerXroads Sources of Hire Survey (2007 data collected during January, 2008) But…how did you get here? Gerry Crispin & Mark Mehler CareerXroads mmc@careerxroads.com www.careerxroads.com 732-821-6652

  2. Your Talent Supply Chain is Only as Good as Your Weakest Link If you shared your Source of Hire data with colleagues in operations or finance, how believable would you be? WHAT do you measure? HOW do you measure it?

  3. How do you collect Source-of-hire data? (Check all that apply) about 6% just “guess”

  4. Metrics CareerXroads Sources of Hire (2001-2007) 2007 Invite 150-200 200 49 20-50 Firms Respond 1,000,000-2,000,000 US employees 1,010,000+ 150,000-400,000 openings filled 303,000 1,000-3,000 Recruiters and Sourcers

  5. What PERCENTAGE of your EXTERNAL Hires are EXEMPT? Demographics

  6. What PERCENTAGE of your US workforce is made up of Contract, Contingent or Part-time Workers? What PERCENTAGE of your US workforce is Contract, Contingent & Part-time workers represent? Demographics

  7. Is there F/T hiring being done in the US that you do not perform (or oversee) ? We Touch Every One Union Hourly Retail/Store Sales Locations Divisions

  8. What best describes your situation for how you hire contingent and part/time workers?

  9. Contingent (continued) • - Recruitment is responsible for PT and Project hires, client area manages contingent and contract hires through contracts managed by our procurement department and we are not involved with that unless we convert that labor to a regular or PT hire (salaried and admin only) • - We have dedicated sourcers targeting specific areas where the vendor struggles. Otherwise, we stay out of this area as much as possible • - All contingent labor managed through our vendor • - Our field managers directly hire contractors and per diems, recruitment offers some but limited support for contractors. • Our in-house recruiters fill company part-time positions; however, for hourly and professional contractors/contingent workers we have several vendors including a wide selection of diverse suppliers. • Internal TA employees work with contracted vendors. Database is separate from ATS. • We are not responsible for this area but help out when needed.

  10. Are you Outsourcing all or part of your Recruitment Process? RPO is still in its early stages • Some of our craft hires are outsourced. • We outsource Research/Sourcing only for select Sr. positions • We plan to outsource hires in 2008. • - We are evaluating whether RPO makes sense for any segments of our organization. • One division has an RPO arrangement in place currently • We use a firm to assist with high-volume Retail

  11. The #1 Source Is Right Under Our Nose #1 Source Internal Transfers and Promotions 36 % 30 % 34 % 38 % 32% 2004 2006 2003 2005 2007

  12. Breakdown of External Sources of Hire Referrals Job Boards

  13. Comparison of External Sources of Hire 2007 2006 2005

  14. 2007 Referrals = 28.2%

  15. 2007 Referrals=28.2% How many Employee Referrals does it take to make a hire? Nothing else comes close! <(20) (2) (15) (3) (10) (5) The % of Companies that report…

  16. Breakdown of Job Board Hires Is this a credible source? 2007 Job Boards = 25.6%

  17. Indicate up to 3 niche sites you get the most hires from AND, if you can, indicate how many hires from each. • RAPS (Regulatory Affairs) • ASWA (Amercian Society Women Accountants) • NBMBA (National Black MBA) • Medzilla (8), Biospace (3), Medreps (3) - Craigslist (89) • Dice, eFinanicalCareers, ColumbusJobs • Dice (14) Intelligence Careers (3) • - Medzilla (24) HireHealth (6) Boston.com (5) • AALAS (1), Execunet (1), HireHealth ( 6) ismrm.org (1) • Medzilla (3), NJ.com (5), njscpa.com (1), NSHMBA (1), • ScienceJobs (1), Six Figure Jobs (1), Salary.com (15) • Military.com (8) • - Entrepreneur.com (8) • 6Figures, Dice, Linkedin • “We have used 142 different niche sites over the past several years (not all this year) Craigslist stands out! -. Craig's List (26), Dice (8) The Ladders (2) - Craigslist (40) Workopolis (18) - WashingtonPost Online SnagAJob JobCircle - WashingtonPost.com (26) - latpro - Bloomberg (6), eFinancial (5), Dice (3), SixFigures (2) - Craigs List, ASID, AIA - Call Center Careers (29), CallCenterJobs.com, ( 27), Craigslist (42) - Craigs List (9) HealtheCareers (4) - JobsInLogistics (4), jobboards.com (3), MediaBistro.com (3) - Absolutely HealthCare Speechpathology.com - ASTD (3), Six Figures (3), and Jobs in the Money (1)

  18. Do you have a contract to post jobs or search for resumes these major sites? Both

  19. 2007 Direct Sourcing = 28.2% What is your approach to Direct Sourcing? Mining Internal Databases Mining External Databases Research, Cold Calling, etc.

  20. Do you have a separate group of Sourcers? Yes 42.0% No 58.0% • - We have contracted with third party vendors and contract recruiters • - We have only x dedicated professional FT sourcers • - We attempted to use the major sourcing company, but this was not as successful. • - Plans for 2008 include the development of a sourcing group. • Division specific.

  21. DIRECT SOURCING Comments Sourcing is still evolving - Currently our ATS search algorithm is unreliable and ineffective and we have shifted our internal database from being a first choice in direct sourcing to second choice behind purchased databases. - We prefer Email marketing to targeted lists. - Direct sourcing efforts aren't specifically tracked. - Company tends to rely on vendors for cold calling due to its conservative position on the practice. - In limited cases we have partnered with third-party vendors to provide sourcing support - We have a dedicated sourcing that supports corporate roles. - Networking, referrals from hiring managers are followed up as a priority.

  22. What % of your college graduate hires are NOT directly hired from college campuses. 2007 College= 5.6%

  23. What is “ALL OTHER”? A large “Don’t Know” destroys credibility • - None (5) • - Most of them we don't know. (10) • - Coop, Intern hires not in source data; • 878 hires did not indicate source of hire within (ATS) • 920 hires indicated "other" as source within (ATS) • Remainder of hires are unknown.  • Radio, TV, Other non-print media, professional Associations, • Community Associations  • - Targeted email campaigns • – Outplacement • Candidates that were migrated from our old ATS.  • Unknown. we have limited tracking • Professional Associations • Unfortunately our “Other” group is very large because a response is required in the drop down so a large number of people choose this response Require “other” to be explained not just identified The field must be filled to close the file

  24. DIVERSITY hiring: How productive are each of the following sources for diversity hiring?

  25. Since AJB has folded, How do you meet your Affirmative Action commitment to post local openings to local employment offices? Each recruiter 2.1% Internal Admin 10.6% Direct Employers 44.7% Other 19.1% We don’t 23.4% • OTHER • - AJE (5) • - Our ATS vendor exports the data to the American Job Exchange • Our posting partner posts to multiple sites • . We are investigating a solution

  26. In 2008 will you hire more…or fewer? 34% [expect to] hire fewer than 2007] 22% [expect to] hire more than 2007 44% [expect to] hire the same] Delta = 20,000 (10%) fewer hires in 2008

  27. Questions? What would you like to ask if you were benchmarking your colleagues at the end of this year (2008)? Send to mmc@careerxroads.com

  28. side the box and...think out We Wish YouGood HUNTING! To reach Gerry & Mark mmc@careerxroads.com www.careerxroads.com 732-821-6652

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