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What we will Cover Today. Collections in the Emergency DepartmentCollection of Copay at Clinic RegistrationCollecting Balances at Clinic RegistrationPatient Financial Counseling. Early and Continued Recognition is Essential. Today over 48,000,000 Americans are uninsuredLast 3 years over 90,000
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1. Wyoming HFMAUpfront Customer Sensitive Collection Techniques Presented by: Chuck Seviour
Vice President of Revenue Cycle
November 10 – 12, 2010
ARRAY Services Group
JCC / ProSource / CareCall
2. What we will Cover Today Collections in the Emergency Department
Collection of Copay at Clinic Registration
Collecting Balances at Clinic Registration
Patient Financial Counseling
3. Early and Continued Recognition is Essential Today over 48,000,000 Americans are uninsured
Last 3 years over 90,000,000 are uninsured for a period of at least 60 days
Over 6,000,000 of today's uninsured earn incomes over $50,000