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The behavior that consumers display in searching for, purchasing, using, evaluating, and disposing of products and services that they expect will satisfy their needs.. Consumer Behavior. Business Leaders Who Understood Consumer Behavior. Alfred Sloan, General MotorsColonel Sanders, KFCRay Kroc,
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1. Consumerism: Helping Students Manage It Presented by:
Thomas C. Cox, CCCS
Assistant Director of Public Service
Illinois Student Assistance Commission
2. The behavior that consumers display in searching for, purchasing, using, evaluating, and disposing of products and services that they expect will satisfy their needs.
Consumer Behavior
3. Business Leaders Who Understood Consumer Behavior Alfred Sloan, General Motors
Colonel Sanders, KFC
Ray Kroc, McDonald’s
4. Successful Relationships