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New Models of Service Delivery for the 21st Century Tuesday 13 th December 2011

New Models of Service Delivery for the 21st Century Tuesday 13 th December 2011. The seeds of HA risk and success. Innovation. Values. Politically neutral. Free/ cheap capital. Registered Provider. Limited competitors. Property asset base. Product scarcity. Governance.

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New Models of Service Delivery for the 21st Century Tuesday 13 th December 2011

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  1. New Models of Service Delivery for the 21st Century Tuesday 13th December 2011

  2. The seeds of HA risk and success Innovation Values Politically neutral Free/ cheap capital Registered Provider Limited competitors Property asset base Product scarcity Governance Sub-market pricing

  3. RP services Social and financial return Market rental Disposals Market sales First time buyers Student accommodation Equity release Private sector leasing Training consultancy Shared services LA outsource LA contracts Selling DLO services Property/Facilities management Older people Regeneration Childcare Invest surpluses Social and economic regeneration Social cohesion Homelessness Employment Financial inclusion Skills building Registered Provider Financial Return Social Return Affordable rent Shared ownership Housing maintenance Care and Support

  4. Activity Market Size Risk Level Op margins Cost of entry Exit H > £1.5m H = high H > 15% H > £1.5m H > £1m, no market M > £0.5m M = med M > 5% M > £0.5m M > £0.5m L < £0.5m L = low L < 5% L < £0.5m L = a market New housing products Market renting H M L H M Market sale H H H H H Retirement villages M H M H H First time buyer products H H H H H Student accommoda tion M M M H H Equity release scheme H M M H H Private Sector leasing(homeless prevention) M M L L L Selling existing services Training services L L L L L Consultancy Services L L L L L Sharing services L L L L M Maintenance services M M L M M Facilities management M M L M M All about risk

  5. Leadership, quality, insight www.altairltd.co.uk Steve Douglas, Partner steve.douglas@altairltd.co.uk

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