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Managing Employee Turnover: Costs, Justice, Privacy, and Discipline

This chapter explores various aspects of employee turnover, including voluntary and involuntary turnover, the costs involved, principles of justice, wrongful discharge, employee privacy, progressive discipline, alternative dispute resolution, job withdrawal, and job satisfaction.

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Managing Employee Turnover: Costs, Justice, Privacy, and Discipline

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  1. Chapter 10 Separating and Retaining Employees

  2. Voluntary Turnover initiated by employees Involuntary Turnover initiated by an employer Managing Turnover MGMT 422 – Chapter 10

  3. Turnover Costs MGMT 422 – Chapter 10

  4. Principles of Justice MGMT 422 – Chapter 10

  5. Wrongful Discharge • Implied Contract • Indications of job security are present • Public Policy • Cannot be fired for fulfilling duties or legal obligations considered to be socially useful MGMT 422 – Chapter 10

  6. Employee Privacy • Ensure that information is relevant • Publicize information gathering policies and consequences • Request consent beforehand • Treat employees consistently • Conduct searches discreetly • Share information only with those who need it MGMT 422 – Chapter 10

  7. Progressive Discipline • Formal discipline processes are a primary responsibility of HR • The processes should be analogous to a hot stove • It provides a warning (feels hot) • It is consistent (burns every time) • It is immediate (burns now) • It is impersonal (burns all alike) MGMT 422 – Chapter 10

  8. Progressive Discipline Responses MGMT 422 – Chapter 10

  9. Alternative Dispute Resolution MGMT 422 – Chapter 10

  10. Job Withdrawal MGMT 422 – Chapter 10

  11. Job Satisfaction MGMT 422 – Chapter 10

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