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Innovation in Governance and Public Administration

Innovation in Governance and Public Administration. Lessons Learned from the United Nations Public Service Awards Adriana Alberti Coordinator, United Nations Public Service Awards Governance and Public Administration Officer. What is Innovation in governance?.

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Innovation in Governance and Public Administration

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  1. Innovation in Governance and Public Administration Lessons Learned from the United Nations Public Service Awards Adriana Alberti Coordinator, United Nations Public Service Awards Governance and Public Administration Officer

  2. What is Innovation in governance? • Many definitions. Innovation can refer to new products, new policies and programs, new approaches, and new processes. • It is a creative idea which is implemented to solve a pressing problem of public concern. It is the act of conceiving and implementing a new way of achieving a result and/or performing work. It can involve: • The incorporation of new elements • A new combination of existing elements or • A significant change or departure from the traditional way of doing things • “Innovation is mankind’s effort to endlessly pursue change for a better world” http://www.UNPAN.org/DPADM/

  3. Why should governments innovate? • Complex domestic and international challenges and opportunities require that the public sector continually adapts to changing circumstances. • Governments are faced with 3 main domestic challenges: • More far-reaching and higher quality services with less resources and capacities • More accountable, responsive and effective • Respond to the demand from citizens for greater participation. • Although government is still central to society, it is now widely recognized that governance is not the sole prerogative of governments http://www.UNPAN.org/DPADM/

  4. The Innovation Imperative • PA must innovate its organizational structure, its practices, its capacities, and how it mobilizes, deploys and utilizes resources (human, material, information, technological and financial) for service delivery • In order to do so, PA needs to be transformed into a learning organization that is able to explore and find new and better ways of achieving its mission. • Since good governance is not a one-time exercise, but an open-ended process, innovation in governance is a must for all countries and should become a culture embraced by public sector managers at all levels. http://www.UNPAN.org/DPADM/

  5. What are the positive effects of innovation in governance? • First, it can help maximize the utilization of resources and capacities to create public value. • Second, by improving public services, and therefore image of the public sector, it can help governments improve their legitimacy and perform even better (increase trust in government ). • Third, innovation in governance can boost the pride of civil servants working in the public sector, as well as encourage a culture of excellence and continuous improvement. Innovations can have an inspirational capacity which builds a sense of the possible among public officials. • Fourth, although innovations are limited governance interventions or micro-level initiatives, they can produce a domino effect. http://www.UNPAN.org/DPADM/

  6. What are the most common strategies in innovation in public administration? • Integrating services • Decentralizing service delivery • Utilizing partnerships • Taking advantage of ICT • Engaging citizens http://www.UNPAN.org/DPADM/

  7. What Can Governments Do to Create an Enabling Environment? • A number of factors are critical to building an enabling environment for innovation, including: • Strong and Effective Leadership • The Human Factor as Lever for Change • Organizational culture and policies supportive of innovation • Accurate assessment of the problem as well as strategic planning, monitoring, follow-up and evaluation http://www.UNPAN.org/DPADM/

  8. What Can Governments Do to Create an Enabling Environment? 5. Shared Vision and Measurable Outcomes 6. Building horizontal networks across government 7. Citizens’ Engagement and Participation 8. Open Communication among Committed Stakeholders 9. Resources Availability (human, technical, etc.) and Sustainability http://www.UNPAN.org/DPADM/

  9. The Critical Role of Sharing and Adapting Knowledge on Innovations in Governance • It provides governments with a set of concrete and workable options on how to achieve internationally agreed goals. • It affords the opportunity to shift attention from what governments “should do” to respond to increasingly complex challenges “to how they can do it”. • It can save time, inspire new reforms, and in some cases help countries to leapfrog stages of development. http://www.UNPAN.org/DPADM/

  10. The Critical Role of Sharing and Adapting Knowledge on Innovations in Governance (ctd.) • It is relevant not so much in the sense that countries can transfer an existing model from another country into their own administrative system, but rather that they can adapt elements of successful practices in other contexts to their internal circumstances. • Most importantly, this process can serve as an incentive to jump start other similar initiatives. http://www.UNPAN.org/DPADM/

  11. The Logic of Sharing http://www.UNPAN.org/DPADM/

  12. United NationsPublic Service Awards http://www.UNPAN.org/DPADM/

  13. About the UNPSA • The United Nations Public Service Award is the most prestigious international recognition of excellence in public service. • It rewards the creative achievements and contributions of public service institutions that lead to a more effective and responsive public administration in countries worldwide. • Through an annual competition, the UN Public Service Awards promotes the role, professionalism and visibility of public service. http://www.UNPAN.org/DPADM/

  14. Call for Nominations The United Nations Division for Public Administration and Development strongly encourages the nomination of public service institutions that conduct work in any of the following categories: • Category 1: Improving transparency, accountability, and responsiveness in the Public Service • Category 2: Improving the delivery of Public Services • Category 3: Fostering citizen engagement in public administration through innovative mechanisms • Category 4: Advancing knowledge management in government • Deadline for the 2010 United Nations Public Service Awards is 31 December 2009. • To apply, go to: http://www.unpan.org/unpsa http://www.UNPAN.org/DPADM/

  15. Global Knowledge Base on Public Administration • Creating a one-stop shop of information and knowledge on key principles and practices of public administration from various regions of the world; • Establishment of regional networks of focal points to share knowledge in the above areas starting from existing charters/principles of excellence to promote good performance of civil servants. (LA, Africa, Asia, Western Asia, etc.) We would like to build this together by working with focal points in each country of the gulf region. http://www.UNPAN.org/DPADM/

  16. THANK YOU SHUKRAN! WE LOOK FORWARD TO YOUR NOMINATIONS http://www.UNPAN.org/DPADM/

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