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In the Name of Allah, the Most Gracious, the Most Merciful

In the Name of Allah, the Most Gracious, the Most Merciful. Jeddah College Of Technology. Quality Management System Transferring hopes to real. Prepared by: Dr. Fathy Abdulmoniem & Dr. Mohammad Asiri Translated by Mr. Mohammed AlQadi Tech. support Mr. Faisal Ba Salah. Who are we ?

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In the Name of Allah, the Most Gracious, the Most Merciful

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  1. In the Name of Allah, the Most Gracious, the Most Merciful

  2. Jeddah College Of Technology Quality Management System Transferring hopes to real Prepared by: Dr. Fathy Abdulmoniem & Dr. Mohammad Asiri Translated by Mr. Mohammed AlQadi Tech. support Mr. Faisal Ba Salah

  3. Who are we ? Jeddah College of Technology is Part of the Technical and Vocational Training Corporation .

  4. Who are we ? Jeddah College of Technology 421 Instructor 21 Workshops 11 Drawing rooms 19 Comp. lab. 59 Class rooms 4202 Trainees 11 Dept. 3329 H / W + Library + 14 Assistant committees & Administrations

  5. Why When How have we implemented the Quality management System?

  6. Trainee Interactive Relationships Computer Center Gen . Studies Student Affairs English Lang. Student Funds Workshops Activities Guidance and Counseling Academic Advisers Trainees Student complaints Instructors Community service Exams Results Library Coop. training

  7. The problem is How to supply 4202 Trainees 3329 T H / W & All other services available All the time with consistent high quality standard

  8. When ? In 1999the college began implementing The quality management system In 2001 The college awarded ISO 9002 – 94 From the Canadian Quality Management Institute.

  9. COLLEGE OF TECHNOLOGY Skills + Science + Concepts Trainee Training & Guidance and Counseling

  10. Customer Satisfaction Trainee Expectations ● Opinion Forums ● Academic Advisor ●Complaints ●Staff members Needs Are Monitored Requirements Trainee Satisfaction is in the Focus Corrective, preventive and improvement actions are taken

  11. Control of Documents Forms All Documents Reviewed Updated Approved procedures Provided through the intranet Hard copies at points of use

  12. Control of Records Identification Disposition time Storage Retention time Protection Retrieval All Training Dept. Trainees Affairs Quality Department Improvement Center Guidance This System Applies to all Administrations and Committees

  13. Corrective & Preventive Actions Any Trainee and/ or Staff member can initiate Preventive Corrective Actions Determining The cases Recorded Evaluating the need for actions Studied Determining & Implementing Actions needed

  14. Internal Audits Quality System implemented the quality system effectiveness Internal Audits Include All processes maintained Internal Audit Report Nonconforming points + Required corrective and preventive Actions Management Review con IMPROVEMENT

  15. Percentage of conformity at the different training dept. Results of last internal audit

  16. Management Review Improvements in quality management system Implementation of Improvement Recommendations Providing resources needed INPUT Management Review = College Board • • Results of Audits • •% of conformity • Preventive & Corrective Actions • Follow-up actions. • Recommendations • For Improvement.

  17. Have a nice time In Jeddah Quality administration

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