1 / 10

Waste & Recycling Collection Service Update

Waste & Recycling Collection Service Update. Implementation Update. Standard service rollout has been completed. We have :- Supplied and delivered over 1/2 million new collection containers Collected and recycled 200,000 legacy containers

naeva
Download Presentation

Waste & Recycling Collection Service Update

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Waste & Recycling Collection Service Update

  2. Implementation Update • Standard service rollout has been completed. • We have :- • Supplied and delivered over 1/2 million new collection containers • Collected and recycled 200,000 legacy containers • Developed and distributed over 600,000 pieces of awareness information • Delivered a new bespoke collection fleet. Work is continuing on providing enhanced services to the remaining multi occupancy dwellings

  3. Current Position • Now entering a more settled period • Weekly missed collection levels Peak 2081, now 572 (over 500,000 containers are successful serviced each week) • Contact centre call levels are less than 290 / daycomparable to pre service change. • Impact of • festive period (double the normal daily tonnage) • recent bad weather

  4. Outstanding areas of concern • Service misuse (enforcement initiative) • Quality issues • Spillages generated through collection activities • Correct return of containers • Repeat missed collections • Contamination

  5. Service Improvement Plan • Spillages & Container Return : Toolbox talk all employees, supervisor monitoring, formal action to continued non-complance. • Repeat missed collections : Introduced formal sign off process for collections repeatedly missed. • Introduced bespoke vehicles for certain collection points • Monitoring of crews both on the ground and via live video feed. • Rebalance rounds to ensure continuity across the service

  6. What impact is ‘Recycle First’ service having?

  7. Kg of residual waste / HH

  8. Recycling Performance %

  9. Future opportunities • Bring bank review • Bulky reuse partnership • Nappy recycling • Material specific awareness raising • Streetscene waste recycling • Garden and food waste reduction • Community composting • On street recycling

  10. Any Questions

More Related