1 / 17

Logging the Benefits LBC Report No 2. November 2004

Logging the Benefits LBC Report No 2. November 2004. Measuring the benefits of public libraries. Characteristics of Libraries . Many service points Long opening hours Used by more than half the population. What is the value of libraries:. To individuals ? To the community?.

newman
Download Presentation

Logging the Benefits LBC Report No 2. November 2004

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Logging the Benefits LBC Report No 2. November 2004 Measuring the benefits of public libraries

  2. Characteristics of Libraries • Many service points • Long opening hours • Used by more than half the population

  3. What is the value of libraries: • To individuals ? • To the community?

  4. High Value placed on libraries by non-users as well as users • In Regional Libraries Syndicate Survey 76% of all respondents gave libraries score of 10/10 for importance to the community • Even 58% of non-users gave score of 10/10

  5. Measurement of value • Focus groups – users and non- users • Online Survey – 8600 responses • Telephone Survey – 400 • Community leader interviews - 35

  6. Profile of Users • Time rich/income poor • Mothers and children • Primary school children • “Heavy readers” • Self-directed learners

  7. Frequency of use • Library users visit often – 76% of online survey respondents came at least once a fortnight. Libraries are an important community meeting place

  8. Services used • 88% mainly to borrow books • Half used a/v material • Half borrowed magazines • Almost half used Internet or computers • More than 10% attended programs or activities

  9. Who are the non users? • 27% of population who don’t need them – buy their own books and have their own information resources • 13% of population who don’t use libraries but who could benefit.

  10. Benefits of libraries to individuals • Access to information • Skill development • Recreation and enjoyment

  11. Benefits of libraries to community • Social interaction • Promoting social inclusion • Bridging the generation gap • Providing a focal point

  12. Estimating the monetary value Estimates were: $500 per year for light users $4,000 per year for heavy book users $7,000-$10,000 per year for heavy users of all resources

  13. What libraries do well • Variety of books and other materials- reflecting needs of community • Customer service – friendly and helpful staff

  14. What we could do better • Improved rural access • Quality and location of buildings • Currency of materials • Longer opening hours • More outreach activities • More computer access • Better services for disabled • More services for young people

  15. Future Roles • Community hub and learning centre • Support for the information economy – a gateway to information for all • Dissemination of government information – local and state • Supporting lifelong learning

  16. Realising the Potential • Review of funding • Staff training – taking on board new roles • Technology – continuing renewal • Communication and consultation • Developing strategic partnerships • Improving image and location

  17. LBC – A Marketing exercise • To funding bodies – show them our potential • To staff – encourage them to understand and embrace new roles • To the public – making the most of this resource

More Related