Benchmarking in Logistics and Supply Chain Management. Compiled by Rulzion Rattray. Benchmarking. What is benchmarking? Ongoing process of measuring products, services, practices & processes against the best that can be identified in order to: Learn about & improve best practice.
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Compiled by Rulzion Rattray
Production, Storage & transport costs & the time value of money
Adapted from Christopher, M., (1998), “Logistics and Supply Chain Management. Strategies
for Reducing Cost and Improving Service”, Financial Times Pitman Publishing, London. pp 111.
Processes that are
Relative impact on business.
Processes carried out
by “ready to improve
Adapted from Walleck et al, (1991)
“Benchmarking World Class Performance”,
The McKinsey Quarterly, Cited in
Christopher, M., (1998),
“Logistics and Supply Chain
Strategies for Reducing
Cost and Improving Service”,
Financial Times Pitman
Publishing, London. Pp118.
Make V Buy Economics
Processes with high
impact on value and
hard to outsource