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PERFORMANCE MANAGEMENT. BELINDA WEBBER, GROUP HR MANAGER LISA CHRISTY, HR BUSINESS PARTNER. Many leaders still see performance management as a conversation to be had once or twice a year. PERFORMANCE MANAGEMENT… THE BUSINESS CASE. Where do you focus your time?. HIGH PERFORMERS.
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PERFORMANCE MANAGEMENT BELINDA WEBBER, GROUP HR MANAGER LISA CHRISTY, HR BUSINESS PARTNER
Many leaders still see performancemanagement as a conversation to be had once or twice a year
HIGH PERFORMERS Recognition Development Plan Empowerment Be a Mentor Shadowing Show the Love Be Mentored Career Conversation
LOW PERFORMERS • Impact to your business: • Steps to take:
PROACTIVELY MANAGING POOR PERFORMANCE • 3 Stages of Performance Management • Intention is performance improvement • Procedural Fairness • Documentation • Confidentiality is essential
IDENTIFYING THE PROBLEM • What role did you play in the performance issue? • Did they know what was expected of them and the bar for performance? • Are they new and still learning the necessary skills? • Is it something not • work-related? Is this the right job/role? • What are possible options for managing the performance? • Do they have the skills to perform the job?
COACHING • Are they aware that there is a problem? • Are your expectations clear? • Are the tools that are needed accessible? • Has training been offered? • Provide honest feedback on performance • Document the discussion and goals set • Monitor and review employee’s performance
PERFORMANCE IMPROVEMENT PLAN Employee: Manager: Date: Next Review:
What will you do to drive a high performing team?How will you motivate and challenge your high performers?What is your plan to share feedback and manage improvements of poor performers?