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The Secrets of Simulation Design. An Insider’s Look at Creating Effective Performance. Simulation. Session 209. February 3, 2014. 10:45-11:45 AM. Rich Mesch. Senior Director, Customer Engagement. Performance Development Group. Malvern, PA. rmesch@performdev.com. 610-308-9445.
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TheSecretsofSimulationDesign AnInsider’sLookatCreatingEffectivePerformance Simulation Session209 February3,2014 10:45-11:45AM RichMesch SeniorDirector,CustomerEngagement PerformanceDevelopmentGroup Malvern,PA rmesch@performdev.com 610-308-9445 RichMeschistheSeniorDirectorofCustomerEngagementatPDG.Hisjobistohelp organizationsfindunique,innovative,andcompellingideasforimprovingtheirbusiness. Heisaproponentofusingcompellingexperiencestodrivebehaviorchange,and believesthatpeoplelearnbestnotwhenthey’retold,butwhenthey’reprovidedwiththe opportunitytofindoutforthemselves.Heisfascinatedwithapplyingemerging technologiestobusinesschallenges.Richisanexperiencedleaderwhohasbeen workingwithimmersivelearningandorganizationalimprovementforover25years.He isoneofthepioneersinthefieldofPerformanceSimulation,andcontinuestoexplore thepossibilitiesofimmersivetechnologies.Hehasworkedasanexecutive,adesigner, amediaproducer,ascriptwriter,aprojectmanager,andaplaywright.Hebelievesthat withenergyandcreativity,allthingsarepossible.RichholdsaBachelorofArtsin CommunicationsfromtheUniversityofPennsylvaniaandiscertifiedbyVillanova UniversityasaSixSigmaGreenBelt.Heistheco-authoroftheWiley/ASTDbook“The GamificationofLearningandInstructionFieldbook.”
d ^ ^ d ^ & TheSecretsofSimulationDesign AnInsider’sLookatCreatingEffective PerformanceSimulation Session209 RichMesch PerformanceDevelopmentGroup February3,2014 rmesch@performdev.com (610)308-9445 2 Whichstatementdoyoumostagreewith? • / / • / / • / / • / / Z D W '
d ^ ^ d ^ & TheDefinitionofSimulation t SimulationDefinition:Literal •^ –> – –W > ^ Z Example:PerformanceManagement Z D W '
d ^ ^ d ^ & TheLearn-DoGap Simulation Howdoyouclosethegap? / • – • – •W – • – – , t d t t Z D W '
d ^ ^ d ^ & Greatsimulation… 10 WhySimulation? Leadership FutureState Context Application Practice SkillBuilding Capstone Example 11 SimulationDefinition:Conceptual ^ Learning Performance Storytelling Z D W '
d ^ ^ d ^ & Agree? ^ TheNexus:Learning • • • h h SimulationContent ^ • • • • K , W ^ Z D W '
d ^ ^ d ^ & TheNexus:Performance •^ •^ •D •^ Agreeordisagree? ^ Focusonthoseaspectsofrealitythatdrive performance FocusontheelementofTIME Toomuchdetailisconfusingordistracting TheNexus:Storytelling /EsK>s D Ed • •h •h •^ Z D W '
d ^ ^ d ^ & TheRoleofRealityinSimulation Leadership/ Judgment Simulation Team Building Simulation FutureState Simulation Process Application Simulation Diagnostic Simulation System Application Simulation Hardware/ Software Simulation Story- based Fact- Based More Abstract More Literal Simulation Type System SoftSkills Example:Leadership&Coaching TheStorytellingChallenge •, –' –h –' –E –Z Z D W '
d ^ ^ d ^ & WritingDecisionsforSimulation •E –t •h W K –D •& – , – – – – Agree? ^ Summary:Whatmakesagoodsimulation? / –& • • • • • W –^ –D Z –d ^ –h Z D W '
d ^ ^ d ^ & PotentialUsesforSimulation D • > •/ ^ • ^ W •> s • •d D • • • W ^ d W > D •s • & ^ RecommendedReading RecommendedReading •byClarkAldrich: –TheCompleteGuidetoSimulationsandSerious Games –LearningbyDoing –SimulationsandtheFutureofLearning •byKarlKapp: –Gadgets,GamesandGizmosforLearning:Toolsand TechniquesforTransferringKnow-HowfromBoomers toGamers –TheGamificationofLearningandInstruction •ByKarlKappandTonyO’Driscoll –Learningin3D:AddingaNewDimensiontoEnterprise LearningandCollaboration Z D W '
d ^ ^ d ^ & Talktome! rmesch@performdev.com RichMesch blog.performdev.com Email Blog 32 Z D W '