Challenges We Face

1. Challenges We Face • Transportation • Sprawl • Air Pollution • Global Warming • Reliance on Oil • Emergency Preparedness • Continuity of Operations Planning • Security of Data, Systems and People • Economic Viability • Quality of Life

2. Dallas – Fort Worth Drive Times

3. Challenges We Face - Transportation and Sprawl

4. Challenges We Face - Transportation and Sprawl

5. Challenges We Face - Air Pollution Source: http://www.tnrcc.state.tx.us/oprd/rule_lib/completedfw.pdf,

6. Challenges We Face - Air Pollution

7. “Accessibility is a key ingredient of well-being and prosperity in contemporary societies.” Transportation = Mobility Telecommunications = Connectivity AIR POLLUTION FROM GROUND TRANSPORTATION - 2002UN and World Bank Long Lead Times 5-7 Years Land Use = Proximity Short Lead Times 1-2 Years 3 Methods of Access

8. Evolution of IT Solutions for Remote Workers • Telework (Home Based) – Early 1970’s • Telework Centers (Modest Real Estate) – Early 1990’s • Distributed Workplace (Strategic use of Real Estate)

9. The Challenges of Telework • Not for every knowledge worker • Home environment • Isolation factor • Many need separation of work and home • Management oversight resistance • Last mile technology, security and support • Most teleworkers are modest users • Lack of predictability for TDM and COOP • Relies on PSN

10. What is Distributed Workplace ? Distributed workplace is a community-based model which combines the use of a broad range of information technologies and the strategic use of real estate to create sustainable and secure knowledge-based work environments while allowing communities to add customized services for economic and social advantage.

11. Distributed Workplace Advantages • Access- • more equitable access to employees providing a standards based platform to accelerate the adoption of emerging data, voice, video and collaboration tools. • improves management oversight, security and the converged use of proven technologies than telework • Transportation- • more predictable traffic demand management tool due to permanent use • Environment- • provides greater environmental impact with greater reduction of vehicle miles • Employment and Economic Development- • designed to create new jobs for technical, support and training staff at each location • provides additional opportunity for employers to hire employees from more communities • Economics- • greater reduction of employees’ time, fuel, tolls, auto maintenance & insurance rates • eliminates the diseconomies of the last mile by establishing local facilities • benefits of distributed workplace are 10 to 20 times greater than teleworking • It is a plan- • Distributed Workplace is scalable and deployed based upon a methodical, analytical and proactive plan

12. Work Location/Method Benefit Comparison

13. Enterprise Tenant Proof of Concept TeleSuites are networked throughout a major metropolitan or statewide area

14. Pilot Parameters 3-5 Locations – 1200 employees 5-8 TeleSuites/ Location 20-40 People /TeleSuite 20-30 Seat Distributed Call Center/location Broadband LAN/WAN Voice/Data/Video Connectivity End User Systems & Software Support $6,500 – $7,500 Investment/person State & Local Government Distributed Workplace Federal Government Enterprise Tenants Tech Center & Education Web Enabled Call Center

17. : Strategic Office Networks Site Partner Company Offices Office and mixed-use facilities with Strategic Office Networks client services Internet Strategic Office Networks Local Metro Main Office Partner Company Offices Strategic Office Networks Site Multi-Office Building Connectivity to other Intra- and Inter-state Strategic Office Networks Communities Dallas Distributed Workplace Network Concept Metro-Area Topology Strategic Office Networks will engineer and coordinate connectivity from Partners and Clients to Strategic Office Networks Main Office or other Strategic Office Networks locations. - - Connectivity integrates with clients main line, Frame Relay or other Wide Area leased Network strategy. MAN and LAN options include Wireless , Ethernet or Optical links. PSTN PBX Integrated VoIP Design for LAN/MAN/WAN connections include traffic engineering to allow for Data, integrated Voice (VoIP) and Video Conferencing Capability. These will be as extensions of client’s services into Strategic Office Networks sites As remote office locations for clients.

18. Prospective Tenants • Federal Agencies & Departments • State Employees • Commercial Enterprise Companies • Call Center Services Organizations

19. Federal Employment Objectives • Meet requirements of Federal Telework Legislation • Establish comprehensive COOP support • Equitable, safe and secure support of federal employees • Improve attraction and retention • Improve work-life balance

20. Federal Services Objectives • Reduce congestion / VMT • Reduce pollution • Move services closer to communities • Stimulate rural economies • Develop ICT integration strategy • Reduce vulnerability of single locations • Strengthen First Responder capabilities

21. Federal Government Employment in Dallas, Fort Worth & Arlington

23. Key Occupations in DFW Target Industries Key Occupations in DFW Target Industries DFW Total SOC Mean OCCUPATIONAL TITLE CODE Employment Hourly Wage 11 - 3021 Computer and Information System Managers 9,720 $39.70 11 - 3031 Financial Managers 16,640 $37. 03 11 - 3040 Human Resources Managers 7,070 $31.25 13 - 2072 Loan Officers 6,570 $29.35 15 - 1021 Computer Programmers 19,860 $32.19 15 - 1031 Computer Software Engineers, Applications 9,040 $33.80 15 - 1032 Computer Software Engineers, Systems Software 10, 820 $32.43 15 - 1041 Computer Support Specialists 17,680 $20.58 15 - 1051 Computer Systems Analysts 15,470 $29.63 17 - 3023 Electrical and Electronic Engineering Technicians 5,310 $22.95 41 - 3031 Securities, Commodities, & Financial Services Sales Agents 5,080 $16.99 43 - 1011 First - Line Supervisors/Managers of Office and Administrative 33,810 $20.01 Support Workers 43 - 3011 Bill and Account Collectors 16,360 $14.56 43 - 4051 Customer Service Representatives 72,900 $13.07 43 - 4131 Loan Interviewers and Clerks 3,190 $14.01 43 - 6011 Executive Secretaries and Administrative Assistants 34,700 $16.20 43 - 9061 Office Clerks, General 55,090 $11.11 51 - 1011 First - Line Supervisors/Managers of Production & Operating 15,440 $20.94 Workers 51 - 2022 Electrical and Electronic Equipment Assemblers 11,950 $10.35 51 - 2092 Team Assemblers 26,330 $9.57 51 - 2099 Assemblers and Fabricators, All Other 10,930 $10.27 51 - 9061 Inspectors, Testers, Sorters, Samplers, and Weighers 13,300 $14.06 51 - 9141 Semiconductor Processors 6,050 $14.54 Source: Texas Workforce Commission Wage Survey 20021, Greater Dallas Chamber Greater Dallas Chamber ®, 700 N. Pearl Street Suite 1200 , Dallas, Texas 75201 (214) 746 6600. - .

24. Metropolitan Joint Venture Pilot Initiative

25. Proposed Joint Venture Preparation Phase – Months 0 to 6 • Form Dallas JVI staff (3-8 individuals) • Establish a planning group consisting of key Dallas businesses, organizations, and individuals • Identify prospective initial tenants • Develop a comprehensive pilot business plan for the Dallas area with support from stakeholders • Apply for appropriate grant programs • Define necessary feasibility reviews • Add members as appropriate to the Dallas JVI

26. Proposed Joint Venture Months 7 to 12 – • Complete initial feasibility reviews and identify technology, connectivity, and real estate requirements • Create ICT test and review processes (lab) for distributed workplace technologies evaluation • Identify first tenants and target specific remote workers • Develop workscape options with first tenants • Develop human resources and technology migration plan for initial tenant's • Select first real estate locations and begin phased build out

27. Pilot’s First 50 People • Phase 1 - Discovery processes • Phase 2 - Pre-Implementation planning • Phase 3 - Implementation - (1000 to 1200 over 24 months) Phase 1 - Discovery Phase 2–Pre-Implementation Phase 3-Initial 50 people Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

28. Elements of Distributed Workplace

29. Distributed Workplace One Program – Multiple Benefits