Afaria rapid-deployment solution – Solution Summary

1. Afaria rapid-deployment solution –Solution Summary Chuck Chen Package Owner, Solution Assembly and Packaging

2. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Service

3. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Service

4. Today’s reality… “Statistics state that up to 70% of IT projects run late, over-budget, or do not meet planned goals…Consequently, implementation risk is a critical factor…” From “Introducing Packaged Solutions” by Michael Krigsman „Now when companies think about implementing an application, they really want to implement an integrated solution“ Henry D. Morris, Senior Vice President of Worldwide Software and Services, IDC "Customers today wantchoicesin how they scope, configure, and deploy business software." Peter M. Russo, Managing Director of Pierre Audoin Consultants

5. The New Norms of IT Reduce Risks, While Moving Forward Big- bang IT Flexibility & Choice On-Premise Public Incremental approach Private Mobile Hybrid environment

6. Divider page How can you advance and get started? …quickly, with little to no disruption?

7. Enter SAP Rapid Deployment Solutions Fast • Quickly address specific needs • Fast time-to-value with seamless rapid deployment tools, embedded best practices • Speed end-user adoption with guides and educational materials • Simple • Clearly priced services and project timeframes – ensures a predictable outcome • Modular, yet integrated solutions – ensures long-term landscape integrity • Support across all environments (on-premise, mobile and cloud) - leveraging the cloud to accelerate projects and deployment A complete solution Deployed in weeks

8. What’s in “the package”?Content Content • SAP Best Practices • Preconfigured into each solution’s process scope and flow • Applied to project delivery, assets and know-how leveraged from SAP Consulting • Step-by-Step Implementation Guide • Charts the course of a successful implementation • Accelerators and tools provided along each step of the way SAP Rapid Deployment Solutions

9. What’s in “the package”?Enablement Enablement • A Focus on User Adoption & Success • Each RDS is packaged with a full content library, by solution, helping both services partners & customers to leverage: • Configuration guides on each building-block of functionality • Presentations outlining each business process flow • Overview guides on each functional component of the given RDS SAP Rapid Deployment Solutions

10. Pre-defined Services for Rapid Deployment Solutions • Your path to Go-Live: fast, efficiently and at predictable cost • Fixed-price Implementation Services • Pre-defined Project Methodology • Ready-to-use Accelerators 1 2 3 Start Deploy Run • Project management • Kick-off workshop participation • Preparing technical infrastructure • Accelerators / Deliverables • Consulting Delivery Guide • Project schedule • WBS • Service Delivery Model: roles and responsibilities • Kick-off presentation • Pre-delivery requirements and checklist • Solution Activation • Unit Testing by SAP • Knowledge Transfer to key IT resources • Acceptance Testing by Customer • Go-Live Preparation • Accelerators / Deliverables • Installation guide • Solution Documentation • Best-Practices content(pre-configuration) • Configuration activities • Consulting Delivery Guide • Implementation Content • Test Cases • End User Training by Customer • Go-Live • Post go-live support and activities • Sign off of Project • Accelerators / Deliverables • Deliverable acceptance forms

11. One example of how rapid is achieved • Shortening start, deploy, and run through best practices 0 10 20 30 40 50 60 70 80 90 100 Prep Business blueprint Realization Testing Go live Traditional project Rapid- deployment solution At least a 40% reduction in time and effort compared to traditional project scope Start Deploy Run • Blueprint – up to 100% savings • Fixed scope • Business blueprint ready to use • Best-practice processes modeled and described • Realization – up to 50% savings • Best practice processes already configured and documented • Delivery through transports and business configuration (BC) sets • Operational support documents available • Testing – up to 30% savings • Test-case template supplied • Operations-support template available

12. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Service Wrap Up and Q&A

13. SAP AfariaProduct description • SAP Afaria is a mobile device management and security solution that allows IT administrators to centrally manage, secure and deploy mobile data, applications and devices. Afaria allows for the management and control of those devices from the day that they are first deployed all of the way through to the day that they are decommissioned. MDM Device Security Usage Analytics App Provisioning & Management • Frictionless Self Service • Manage complexity of device lifecycle while off loading routine tasks to end user • Actionable Insight • Make sense of data by creating easy to understand reports to be consumed and acted on in real-time • Flexibility • Make data interchange easy, with on-premise or a hosted managed model via partners • Enterprise-Grade • Build for scale and integrate with existing identity infrastructure, delegation and intuitive UI Data Partitioning Asset Tracking Afaria Device Configuration Integration with App Middleware Platforms Help Desk

14. Mobility Platform of SAP • Development tools & frameworks • Native • Hybrid Web • Reusable Components • SDKs • SAP Mobility Platform • SAP Afaria • Sybase Unwired Platform • SAP NetWeaver Mobile • SAP HANA App • 3rd Party Concept Gateway • Business Suite • SAP BusinessObjects Enterprise SAP NW Gateway

15. SAP AfariaKey trends and impacts in business and technology • Smartphone shipments surpassing PC shipments • Tablets replacing laptops for road warriors & executives • Consumer computing is mobile computing • Your stakeholders want to do “Business In The Mobile Movement” • To Run Better is to Run Mobile • “Unwire your business” is the new imperative Post PC Era Billions Mobile Computing Internet Reach Client Server Main Frame Millions IT Led Consumer Led What does Post PC Era mean for your business? Your employees, customers and partners are all mobile

16. SAP AfariaCustomer needs and the value propositions of the product Comprehensive security and compliance lowers risk in complex mobile environment Common tasks are automated to lower IT headaches Real-time analytics create cost predictability Simple enrollment and tracking features reduce desk costs

17. Beyond MDM 1 Personal to enterprise ready in minutes 2 Application management 3 Simple, targeted administrative experience

18. Personal to enterprise ready in minutes Not safe for the enterprise Safe for the enterprise • Lacking enterprise controls • No security • No app management • No enterprise app portal • No certificates • Enterprise control • Power-on-password • Enterprise App Portal fully configured • Certificates for SSO, WIFI, VPN,and Email are deployed • Apps enabled for not touch configuration • Policies are automatically deployed Simple enrollment takes users from unmanaged device to fully controlled device

19. Application management Un-configured APP Configured APP What is the servername and port? It works automatically! ??? Happy User Confused User

20. Simple, targeted administrative experience Administrative UI Analytics On-the-Go One “size” administration does not fit all API • ERP • Automation • Managed Service

21. Successfully manage your environment with Afaria

22. SAP AfariaProduct roadmap overview - key themes and capabilities • End-user portal • Simple device enrolment • On-the-fly certificate creation and distribution • Secure document & file access • New client experience • Simplified enrolment • Evolution of user experience • New enrolment capabilities • Deeper content integration • Enterprise Ready in Minutes Application Management • Application portal • Application on-boarding • SSO certificate distribution • SAP apps • Application portal enhancements • Optional MDM install • Featured apps and categories • App security • App containerization • App security • App portal enhancements Enterprise Integration • Analytics • Intuitive UI and workflow • Amazon Web Services (AWS) • CA integration • User directory integration • Native AD support • Certificate proxy • Remediation & compliance • Advanced certificate management • Compliance engine • Console enhancements • Cisco ISE support Platforms • iOS 5/6 • Android 4.0 support • Windows 8 • iOS 6 advancements • Android advancements • Windows Phone 8 • Development of future platform capabilities • ODM enhancements

23. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Service Demonstration Wrap Up and Q&A

24. Afaria rapid-deployment solution • Afaria rapid-deployment solution helps customers implement SAP Afaria fast, in high quality and lower TCO • Full implementation and configuration of the required Afaria platform components including high availability • Afaria Self-Service Portal enablement • Afaria Device Asset Tracking • Pre-built SAP BusinessObjects Analytics Package • Supported devices: iOS, Android and Blackberry • Deploying a mobile device management solution can be complex • Different customers have different needs based on their security policies, users groups and supported mobile devices • Mobile Device Management is a key entry point into a successful enterprise mobile strategy - customers would like to realize the benefits of Mobile Device Management quickly and effectively • Enabling enterprise applications (both required and suggested) successfully to the field.

25. Afaria rapid-deployment solution • SAP Afaria Rapid Deployment Solution enables the implementation of Afaria by Sybase for full productive purposes in a fixed time and fixed price. The solution leverages the most recent SAP mobile best practices and thus ensure the most predictable and fastest time to execute on your mobile strategy • Software Implement the latest version of Afaria by Sybase. Content SAP mobile best practices, templates and automation make mobile device management adoption easier Enablement Guides and educational material speed user adoption of mobile device management Service Fixed scope and price provides maximum predictability and lowers risk in the rapidly changing mobile world

26. Afaria rapid-deployment solution – OverviewAll your mobile device management needs in one “box” *Afaria Platform configuration Configuration of Afaria server, Relay server, Afaria enrollment server, Afaria self-service portal, custom Afaria client, secured network configuration High availability Supported *Afaria Platform Installation Perquisites check, installation of Afaria server, Relay server, enrollment server, self-service portal, package server Including automated relay server installation Device management Device provisioning, Operations and decommissioning for iOS, Android and Blackberry Including out of the box pre-built policies and roles Mobile Application On-boarding Deploy mobile application to the device from Apple AppStore, Android marketplace (Google Play), enterprise internal app store Integration to Sybase unwired platform **Business Objects Analytics for Afaria** Installation and configuration of SAP Business Objects analytics package for reporting over Afaria. Including out of the box pre-built report content Device Asset Tracking Manage a central administrative view of all the mobile devices • * Required components may be various based on selected deployment options • ** Optional component

27. Afaria rapid-deployment solution - Key Benefits • Offers centralized, powerful device and application management based on Afaria • Reduces overall deployment and investment risk of Afaria • Ensures solution is properly installed and configured leveraging SAP best practices • Enables the customer to focus on operations instead of installation • Reduces TCO by empowering end users to self manage their devices • Effective mobile asset tracking Mobile Device Management Instant value with Rapid Deployment Solution

28. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Scope Highlight • System Landscape • Service

29. Three Deployment Options • On Premise Afaria solution • On Cloud Afaria solution via Amazon Web Service (AWS) • Virtualization Afaria solution via VMware

30. Highlight of Afaria rapid-deployment solution - On Premise Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria landscape selection Afaria System and Network Requirements Afaria Operational options Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

31. Highlight of Afaria rapid-deployment solution - On Cloud Installation of Afaria Platform Amazon Web Service Account Enterprise Network Requirements (if integration to backend data center is required) Afaria Operational options AWSConfiguration Wizard Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… AWS Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

32. Highlight of Afaria rapid-deployment solution - Virtualization Installation of Afaria Platform VM Technology Requirements Network Requirements Afaria Operational options Afaria Appliance Wizard Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

33. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… On Premise: Afaria Landscape selection, Afaria System and Network requirements, Afaria Operational Options On Cloud: Amazon Web Service Account, Enterprise Network Requirement, Afaria Operational Options On Appliance: VM Technology Requirement, Network Requirements, Afaria Operational Options Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

34. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria landscape selection Afaria System and Network Requirements Afaria Operational options Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria On Premise: Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Package Server, End User Self-Service Portal, API Service and Administrator… On Cloud: No effort On Appliance: No effort Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

35. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria landscape selection Afaria System and Network Requirements Afaria Operational options Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… On Premise: Define platform configuration, Enable Self-Service Portal, custom Afaria client On Cloud: Amazon Configuration Wizard, Define platform configuration, Enable Self-Service Portal, custom Afaria client On Appliance: Afaria Appliance Wizard, Define platform configuration, Enable Self Service Portal, custom Afaria client Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

36. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self Service Portal Custom Afaria Client System Requirements Network and Authority check Supported Devices Types and Versions check Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

37. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria landscape selection Afaria System and Network Requirements Afaria Operational options Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Device Inventory Custom Views Enterprise Application deployment App Store/Google Play application deployment

38. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria landscape selection Afaria System and Network Requirements Afaria Operational options check Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

39. Afaria rapid-deployment solution – Scope Highlights Installation of Afaria Platform Afaria Server Platform configuration Enable Self-Service Portal Custom Afaria Client Afaria landscape selection Afaria System and Network Requirements Afaria Operational options Afaria Platform Configuration Prerequisites Checklist and Prequalification Afaria Distributed/Standalone Landscapes Afaria Server(Master/Replication), Enrollment Server, Portal Package Server, Self-Service Portal, API Service and Administrator… Business Object Analytics for Afaria** Device management Application on-boarding Importing and configuration Reporting content for SAP BusinessObjects LaunchPad, Mobile and Explorer ** Optional component Device asset Tracking Policy and Group creation and delivery Device Enrollment Fully control of devices and applications centrally … Enterprise Application deployment App Store/Google Play application deployment Device Inventory Custom Views

40. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Scope Highlight • System Landscape • Scope Items • Service Wrap Up and Q&A

41. Afaria System Landscape – StandaloneOn Premise

42. Afaria System Landscape – High AvailabilityOn Premise

43. Afaria System LandscapeOn Cloud

44. Afaria System LandscapeVirtualization

45. Software Requirements • SAP BusinessObjects ** • BI Platform 4.0 SP2 Patch 11. • BI Client tools 4.0 SP02 Patch 11. • Explorer 4.0 SP02 Patch 11. • Mobile (same version as BI platform) **Optional component • Afaria 7 SP1 • Afaria Server • Afaria API Service • Afaria Administrator • Enrollment Server • Package Server • End User Self-Service Portal • Sybase Relay Server • Relay Server 12 • Microsoft Certificate Authority • Web Server IIS 7.5 • Database • iAnywhere SQL Anywhere Database • iAnywhere SQL Anywhere 12 • iAnywhere SQL Anywhere 11 • Microsoft SQL Server Database • 2008 R2 Enterprise, Standard, Datacenter, Parallel Data Warehouse Editions • 2008 SP1 Enterprise, Standard Editions • 2005 Enterprise, Standard Editions

46. Agenda Introduction to SAP Rapid Deployment Solutions SAP Afaria Overview SAP Afaria rapid-deployment solution – • Overview • Details • Service

47. Afaria rapid-deployment solution for go live in weeks 1 2 3 • Start • Run • Deploy Expectations • Project management • Technical infrastructure • Kick-off workshop participation • Mutually-approved scope document • Working SAP system • Deployment • Unit Testing • Knowledge Transfer to IT Mobile Platform Lead(s) • Customer Acceptance Testing • Successful rollout and adoption • Configuration documentation • Go Live support • Superior support to ensure smooth functioning Results

48. Pre-defined Services for Rapid Deployment Solutions • Your path to Go-Live: fast, efficiently and at predictable cost • Fixed-price Implementation Services • Pre-defined Project Methodology • Ready-to-use Accelerators 1 2 3 Start Deploy Run • Project management • Technical infrastructure • Kick-off workshop participation • Accelerators / Deliverables • Consulting Delivery Guide • Project schedule • WBS • Service Delivery Model, roles and responsibilities • Process descriptions • Kick-off presentation • Pre-delivery requirements and checklist • Solution Realization • Unit Testing • Knowledge Transfer to Key IT Resources • Customer Acceptance Testing • Go Live Preparation • Accelerators / Deliverables • Installation guide • Solution Documentation • Best-Practices content(pre-configuration) • Configuration activities • Consulting Delivery Guide • Implementation Content • Test cases • End User Training • Go-Live • Post go-live support • Accelerators / Deliverables • Deliverable acceptance forms

49. Implementation Methodology 1 2 3 Start Deploy Run Configuration Guide Kickoff Workshop Project Schedule Scoping Questionnaire Check Lists Support Portal

50. Project Plan and Timelines 1 2 3 Start Deploy Run • Prepare Project • Check Installation • Kick off workshop • Activate Solution • Confirm Solution • Customer Acceptance Testing • Train Key IT Resources • Prepare Production • End-user Training and Organization Change Management • Go-Live • Go-Live Support • Project Sign-off SAP involvement Customer involvement